Dear Friends,

Construction continues at our Manchester, NH store and we now have employees in New Hampshire as we have begun the training of our new team. Many of these new employees will be coming to Vermont next week to work with our existing team. We are all very excited as we build this next store and we should have some construction pictures to share with you soon. I know Katie has her hard hat for the construction zone.

Sweet corn season is about over here in Vermont and I can already see some of the trees beginning to change color. I’ve been looking over my yard and trying to figure out what I need to do before winter. I even turned on the heat the other day, just to make sure that it is still there. Some of the best motorcycling of the year is during September with the crisp air and changing colors, so I hope I can get out a bit before we have to put the bikes away.

Apple has a series of training modules and levels of achievement, and several years ago we became the first Apple reseller to require that 100% of our staff achieve the level of Apple Product Professional. Everyone—including our warehouse and accounting staff—goes through the training each year. I want all of my employees to be able to answer your questions, whether you talk to bookkeeping, shipping or our systems engineers. We have provided an little extra incentive—a party and Small Dog apparel—for those who do a bit more and earn the Apple Sales Professional designation. Though the percentage of employees who reach this level has increased, Katie has just upped the ante a bit and instituted a new policy for our retail sales team: the requirement that all of the retail staff achieve Apple Sales Pro.

With the availability of the iPhone at our Waitsfield and S. Burlington locations, we are excited to offer the complete Apple solution. We have iPhones in stock and are ready to help you with your new iPhone purchase. We are new at this, so have some patience, but it is a great relief to have this in-demand addition to our product line!

Similar Posts

  • iOS 4.1 Released

    As announced last week, Apple released the first major revision to their iOS 4 mobile operating system Wednesday afternoon. The much anticipated *iOS 4.1* is now available to all *iPhone 3G, 3GS, and 4* users. The update–which carries a slew of new features–also intends to remedy known issues brought forth in the original iOS 4 and its two patches (4.0.1 and 4.0.2). Among these changes are fixes to the proximity sensor and Bluetooth issues, and drumroll please… improved iPhone 3G performance! Personally, the latter comes as the most welcome update of the bunch, as I’ve been running a sluggish 3G for months now.

    4.1 also adds *HDR* photos to the iPhone 4 as well as *Game Center* to both the 4 and 3GS. High-definition video uploading as well as device-based TV rentals also grace the iPhone 4. The update omits these features entirely for 3G owners, but promises increased performance in exchange.

    Initial feedback looks positive, with iPhone 4 and 3GS owners reporting the new features working well. However, just how much faster is performance on the 3G? Eager to experience the performance boost myself, I downloaded and installed the update. I am pleased to report that my phone does feel faster and more stable. Though the performance increase is subtle at best, it is definitely there. Application launch time has not necessarily improved, but overall usability and app performance has. The keyboard in Messages no longer lags for instance, and Maps actually works! Even Safari seems to be a bit faster with smoother typing, faster loading, and a less jagged screen rotation. In summary, 4.1 seems to make good on its promise. Though initial benchmarks have shown it to still be slower than 3.0, the slight performance boost it does offer is great for users who have updated their iPhone 3Gs to iOS4.

    Upon syncing your compatible iPhone with *iTunes 10* (4.1 requires it) you should be prompted to download the update. Please feel free to share your own experiences.

  • 3 Quick iTunes 10 Tips

    After spending about a week with iTunes 10, I’ve decided that it’s a pretty nice upgrade from 9. Despite a few odd UI revisions (where’s the color!?) the overall interface is simpler to use and puts many important features just a click away. Though Ping is certainly achieving the most notoriety, Apple has also included several additional new features which give the app a much needed refresh. Here are a few cool tips and tricks to try.

    *1. Stop the Stoplight!*

    One of the changes I immediately noticed upon launching iTunes 10 for the first time was that the window controls had changed their orientation. For the first time in OS X’s almost ten-year run, Apple has violated their own design standards. If you dislike the new stoplight, there is an easy Terminal command to change it back.

    Launch Terminal and enter the following command:

    defaults write com.apple.iTunes full-window -1

    Next, press return and re-launch iTunes to make the change. You can always revert back to the new style by entering the following command:

    defaults write com.apple.iTunes full-window 0

    *2. iTunes Iconography*

    The new iTunes icon has received mixed feedback. As mentioned in this week’s Tech Tails, it can be easily changed. To switch out the icon, simply download a replacement, select it, and press *Command-I* to open the Get Info pane. Select the icon at the top left of the box by clicking it. Next, press *Command-C* to copy the icon. Browse your Applications folder for iTunes 10, and repeat the *Command-I* shortcut to view its Info window. Select the iTunes 10 icon, but this time hit *Command-V* to paste in your replacement. If you need some ideas for a suitable icon replacement, check out InterfaceLIFT’s collection of freebies “*here.*”:http://interfacelift.com/icons/downloads/date/mac_os_x/

    Another fun icon enhancement is the free DockArt plugin available “*here.*”:http://homepage.mac.com/gweston/dockart/index.html This nifty add-on displays the album art of the song that is currently playing in the dock.

    *3. Turn Off Checkboxes: ✓*

    Personally, I’ve never used the checkboxes feature of iTunes. Though I’ve never been particularly put off by their presence, I’ve also never found any real use for them. For the first time, iTunes 10 allows users to disable the checkboxes they choose to. Simply type *Command-,* to bring up Preferences, and uncheck the “Show list checkboxes” towards the middle of the Preference box. With the checkboxes turned off, you’ll immediately notice that iTunes takes on a less cluttered look.

  • Looks like a great weekend coming up. I think we’ll probably go apple picking. Small Dog Electronics is once again teaming up with the Vermont Department of Tourism for the annual “Apples to iPods”:http://www.vermontvacation.com/applestoipods.aspx promotion where a wooden apple is hidden in each of the state’s pick-your-own orchards. Pickers who find that wooden apple win either one of three iPod models or one lucky apple picker will win a 32GB iPad this year!

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,
    _Don, Kali, Ed & Ben_

  • Upcoming Events in NH and VT – Join The Fun!

    Small Dog is sponsoring or involved in some great events coming up in the next couple of weeks in New Hampshire and Vermont. If you live in the region, we encourage you to come out to some of these events, all of which support important causes while also offering a really fun time!

    h3. Shelburne Museum Goes to the Dogs, This Sunday, September 12, 10AM-4PM, Shelburne Museum, Shelburne Vermont

    Visit Shelburne Museum on 9/12/10 to join in the zaniest, wildest, biggest dog party on the planet! Bring your fur bearing, four legged best friend for a day dedicated to dogs. This year’s theme is the circus! There will be a ton of entertainment, food, giveaways, and demonstrations for dogs and humans alike, along with a doggie costume contest. The entire event benefits local animal rescue groups and humane societies. Small Dog Electronics will be there with giveaways and a dog-scaled Mac Photo Booth station! Rain or shine. $10 adults; $5 children (5-18); Museum Members and dogs are free! Dogs must be on leashes.

    Buy Tickets in Advance at Pet Food Warehouse locations in Shelburne and South Burlington.

    “Click here to learn more.”:http://shelburnemuseum.org/visit/shelburne-museum-goes-to-the-dogs/ Download a flyer from Pet Food Warehouse “by clicking here.”:http://www.pfwvt.com/SMGTD-2010-Flyer.pdf Also visit “Pet Food Warehouse on Facebook”:http://www.facebook.com/PetFoodWarehouse to learn more!

    h3. Cinderfella Auction to Benefit the Hicks Foundation, September 15, 6PM-10PM, Higher Ground, Burlington VT:

    Cinderfella is an amazingly fun fundraiser for a great cause! Men donate skills and talents in a live and silent auction to benefit cervical cancer prevention. Small Dog Electronics is offering a new Apple iPad, iPad sleeve, and a $25 gift card to use for iPad apps, iTunes music, ebooks and more, along with a staff member (actually, “yours truly”:http://cinderfella.winwinapps.com/i/item/369719050830947741) to come to your house to help you set up the iPad so it’s perfectly configured for your needs. There will be many other men (and some women) offering excellent and useful services and skills. Attend Cinderfella on September 15 to mingle, bid and score some great skills, with all proceeds going to a cervical cancer prevention. With the right education and resources, cervical cancer can be prevented and eliminated, and we support the Hicks Foundation for taking on this cause.

    Visit the “website”:http://cinderfella.winwinapps.com and then check out the Hicks Foundation on “Facebook!”:http://www.facebook.com/pages/The-Hicks-Foundation/44857512684#!/pages/The-Hicks-Foundation/44857512684?v=wall

    h3. New Hampshire Highland Games, Saturday and Sunday September 18 & 19, Loon Mountain Ski Resort, Lincoln, NH:

    Did you know that Small Dog Electronics’ co-owner and CFO “Hapy Mayer”:http://www.smalldog.com/hapy competes in Scottish Highland games? These are the strong-man competitions with such activities as carrying boulders and flipping telephone poles in the air. You can see a few “photos on Flickr by clicking here.”:http://www.flickr.com/photos/smalldog/sets/72157602180368758/

    Come check out the largest Scottish cultural festival in the Northeast, presented by The New Hampshire Gathering of the Scottish Clans, Inc., a not-for-profit organization dedicated to the furtherance of the music, dance, athletics and customs of the Scottish people and to the continuance of the Gaelic culture. Small Dog Electronics will be there with giveaways, a Mac question-and-answer booth, a chance to enter to win a 27-inch iMac and information about Grand Opening festivities at our store at the Mall of New Hampshire. Plus, we’ll be cheering on Hapy as he competes in the games.

  • 6th Generation iPod nano Review

    This time last week, Apple presented attendees at their media event with a completely revamped iPod line. While updates to the iPod shuffle and touch followed a fairly linear and predictable progression, the new iPod nano deviated from the pack.

    Featuring a radical new design and a multi-touch based interface, the iPod drew initial reactions which were largely mixed. Though the compact form factor coupled with the touch interface proved a substantial technological leap, many accused the nano redesign as an example of form over function.

    Now that over a week has elapsed, I thought it might be fitting to share a few of the pros and cons I’ve been able to identify with the new device.

    *PROS:*

    *Size:*
    The nano’s new form factor is most certainly nano. At less than half the size of its 5th generation counterpart, the minuscule media player is only a bit larger than the new iPod shuffle. Weighing in at a mere 0.74 ounces, the nano redefines portability–the long running hallmark of the line. The built-in clip (think iPod shuffle) further bolsters the fact that the 6th generation device is the most portable nano ever.

    *Battery Life:*
    Apple claims the nano’s battery will last an impressive 24 hours on a single charge. Given the device’s compact size, squeezing that much juice into the nano’s tiny battery was likely no easy feat. Initial reviews confirm Apple’s claim, giving the 6th gen. nano the longest battery life in the line’s history.

    *Built-in Fitness Applications:*
    As with previous models, the new nano supports the Nike + accessory, enabling you to track and record your workout. Though the iPod Sport Kit which permits this feature is sold separately, the nano includes a built-in pedometer which allows you to track walks. Data from the nano can be uploaded to Nike’s site to help you keep track of personal fitness goals and progress.

    *FM Radio:*
    Though originally introduced in the 5th generation, the latest nano carries over FM tuner functionality. This feature allows you to diversify your music library by tapping into the FM airwaves from anywhere with reception. You can set your favorite stations for quick access and even pause live radio. While these features are not necessarily new, Apple’s implementation of them in such a small device is a welcome and impressive inclusion.

    *CONS:*

    *Multi-Touch Interface:*
    Despite being the biggest advertised feature of the new nano, I can’t help but feel that the shift to Multi-Touch is a misstep on Apple’s part. Though the imitation iOS certainly has visual appeal on its side, the lack of physical controls will undoubtably leave some users feeling alienated. The touch interface requires a user to look away from what they are doing in order to operate the device. Though this is an easy compromise to make while simply listening to the nano, it becomes a larger concern while multi-tasking.

    While running for instance, users will have to draw their attention to the device’s screen and perform gestures to change songs. If the traditional click wheel had been present, changing tracks would simply require users to feel for the buttons and advance the song mid run. Though the multi-touch environment makes sense on the more versatile iPhone and iPod touch, the nano’s target market is considerably narrower. Apple even advertises the nano as being great for a morning commute or a daily fitness routine–both times when you don’t want to/shouldn’t be looking away from what you’re doing.

    *Closed Platform OS:*
    Though at first glance the nano appears to be running a pint-sized version of iOS, Apple has confirmed that it is merely a similarly styled but unique OS. This means that the functionality of the nano is inherently limited by the OS. Currently, the nano’s multi-touch OS is a closed platform. In other words, you get the features that Apple includes with the device, but nothing more. Imagine if the nano had its own library of apps. Streaming radio apps are among the first that come to mind, but creative developers could likely do much more with the device. Of course for this to be realized, the nano would require at least some sort of Wi-Fi connectivity and a space of its own in the App Store. Though this may be more trouble than it’s worth, the prospect of a Pandora compatible nano does seem fairly enticing. The feature set as is feels barely like an improvement over the previous generation.

    *Lack of Video Support:*
    If you watched Steve Jobs closely last week you’ll have noticed that he didn’t mention anything video-related with the new nano. This is due to the fact that the 6th generation nano does not support video playback or recording. Given the size of the device, this omission does make some sense. Who really wants to watch a film on a device with a 1.5″ square display? In the context of the nano’s final design this choice is understandable, but what prevented the nano from taking on a different form factor during the design phase? Video playback has been supported since the 3rd generation, and a 480p compatible video camera was introduced at last year’s iPod event. It seems like a strange move on Apple’s part to design a device which drops two popular features, but expect that consumers pay the same price for it.

    *Price vs. Storage:*
    While I wasn’t shocked by the announcement that the 6th gen. nano would retain the storage capacities of the previous generation, I was a bit surprised. SSD memory is still priced at a premium, but Apple has been steadily increasing their devices’ capacities over the years. Evidently banking on the touch screen, the new nano retails for the same price as it did a year ago. As previously mentioned, the nano even lacks a few of the features that have been a mainstay of the line and with iPods in general for many years. Had Apple hit the $99 sweet spot, and offered the same base 8GB capacity, the nano would make more sense in my opinion.

    After weighing the pros and cons of Apple’s latest nano, I just can’t get behind the device. The incorporation of a Multi-Touch display in such a small device is certainly a technological marvel, but the rest of the device has an almost “anti-Apple” characteristic to it. The more and more I consider the nano, the more it seems like a competing 3rd party brand’s “iPod killer.” Though somewhat of an anomaly in the iPod line, the new nano will definitely be a great iPod for some. This review was not intended to bash the device, but more to explore some of the puzzling decisions Apple made. Though its slick design has caused some Apple fans to swoon, my gut tells me some will dismiss it as a faltering step in Apple’s iPod dynasty. If you’re looking for an example of form over function, the new nano may be one.

    What are your thoughts on the new nano? “Email me”:mailto:benb@smalldog.com with your comments or “click here”:http://blog.smalldog.com/article/6th-generation-ipod-nano-review-pros-vs-cons/ to comment on the blog.