Happy Tuesday,

I’m in Manchester, NH today interviewing candidates for the technician positions still open. As the team comes together, it’s going to be very exciting to get everyone up to speed with our systems and with Apple’s so we can provide the extraordinary customer service we’re known for right off the bat.

The retail sales team, led by Retail Experience Visionary Katie Wilhite, is coming together well. They’ve been in training for over a week at this point, and we look forward to welcoming these new employees to our Vermont facilities for continued training.

The newest iPods announced recently are arriving in our stores, and our existing Vermont stores are now authorized to sell iPhone. We’re very proud to be among a very small handful of Apple Specialists to become iPhone-authorized, and it’s great to finally be able to offer the complete Apple solution to our customers. It was was a drag all these years to explain to customers that we couldn’t sell iPhone, but that makes it even sweeter that we finally can. Swing by and experience this wonderful device for yourself!

As always, thanks for reading, and keep in touch.

Matt
matt@smalldog.com