Happy Tuesday,

There’s a great big window at our new store in Manchester, NH between the retail floor and the repairs and technical services room; it’s a departure from our first store, where technicians aren’t visible at all from the retail floor, and from the South Burlington store, where there’s only slight visibility.

Whenever Apple announces a Stevenote, there’s always a buzz around the office leading up to the event. But, I’m less exposed to customers in our first two facilities. In Manchester, I’m exposed not only to the office staff, but to our customers—all the time. Of course, there’s phone interaction now and again, but the in-person interactions are wholly different.

So many of you came back to the counter in the past few days asking us what’s coming out tomorrow. Truth is, we know just as much as you, but we’re just as excited.

Here’s hoping for something groundbreaking.

As always, thanks for reading, and keep in touch.

Matt
matt@smalldog.com