Happy Tuesday,

With the holiday and main gift-giving season behind us, the technical services team in our three facilities is working hard to keep up with your support phone calls and an unusually high volume of repairs.

We always see an uptick in the number of customer repairs after the holidays, and it seems this year an unfortunately large proportion of these repairs involve accidental damage. We see all types of damage on a regular basis, but half-evaporated eggnog was a first for us.

While I’d argue that using a keyboard protector takes away some of the pleasing tactile and audible feedback from typing, they are a very good investment if you absolutely have your laptop near liquid. They won’t stop a full glass of water, but they do make a difference. Check some of our offerings here.

Here’s to a healthy, happy, and fulfilling 2011. Thanks as always for reading!

Matt
matt@smalldog.com