Apple Releases MacBook Pro Video Update 1.0

Apple has released an update to fix a video issue affecting a small number of 15” MacBook Pro (Mid 2010) computers, which were manufactured between April 2010 and February 2011. According to Apple, machines affected by this issue “may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro.” Users may also receive a restart warning message preceding either loss of video or the display turning black or gray.

15” MacBook Pro (Mid 2010) users running OS X 10.7 Lion who have experienced this issue can access the video update, called MacBook Pro Video Update 1.0, via Software Update. Please note that OS X v. 10.7.2, also available through Software Update or by download from Apple’s support site, is required for installing the update. MacBook Pro Video Update 1.0 is also available on Apple’s support site.

15” MacBook Pro (Mid 2010) computers running OS X 10.6 Snow Leopard will need to be diagnosed by Apple or an Apple Authorized Service Provider to determine if service is needed to remedy a video issue. Small Dog Electronics is an Apple Authorized Service Provider, and you can bring your computer into any of our three retail locations for diagnostic testing. Our techs will evaluate the machine to see if it requires service, and we will perform the repair as quickly as possible to minimize your time without your machine. Only machines experiencing intermittent video issues as described above need to be brought in for evaluation.

Full details about the video issue and update are available on Apple’s support site. As always, we strongly recommend performing a full backup before updating your operating system.