Dear Friends,

Happy holidays to your family from our family! Best wishes for a joyous holiday, and while the desire for “peace on Earth and goodwill to men” is a sentiment that we should share every day of the year, it is a particularly important message this time of the year.

We are wrapping up a very successful holiday season with iPad leading the way for the second year in a row and the Small Dog team firing on all cylinders to make sure that you, our loyal customers, are served with a smile and expertise. There is a reason that we are an independent Apple Specialist. We strive to provide you with a customer experience, technical expertise and product selection that will make you a customer for life. We look at the life cycle value of a customer and know that the profit we may make on a single transaction pales in comparison to the value of a satisfied and loyal customer.

As is our tradition, I will review my annual predictions and see how I scored for 2011. I will prognosticate for 2012 in next week’s edition of Kibbles & Bytes!