Happy April, Tech Tails readers!

It’s been many years since I last wrote for Tech Tails and it’s my pleasure to introduce this issue. I’m the Director of Marketing for Small Dog Electronics, and I am returning to this position after a near six year hiatus. It was a good break for me and while I was gone, I was the Technical Coordinator for The Warren School in Warren, VT.

Thankfully, the school was entirely Mac so I was able to learn the ins and outs of network management on a platform that I knew pretty well. In addition to maintaining the school network, I was the primary go-to person if anyone had a problem. The computers in the school ranged from the G4 eMacs to the newest MacBooks and iMacs and every operating system from Mac OS 9 to Lion. I need to salute all the Tech Tails readers out there who man help desks, service computers and solve technical problems. I’ve been in your shoes and I know how much you need to juggle!

Please read on for articles by Glenn, Carl and RJ about iPads, Tech Tip of the Week and how to add Smilies to your iPhone (I can’t wait to do this!). Did you know that our Waitsfield and Manchester locations are Apple Premium Service Providers? It’s all thanks to the hard work of our service technicians—these folks immerse themselves in your problems to help you solve them. I think that Small Dog is really lucky to have them!

If readers ever have ideas or questions that pertain to marketing and making Small Dog Electronics a better shopping or service experience, don’t hesitate to send me email.

I’m excited to hear what you think.
Dawn

(PS. I didn’t want to be out done by the guys pics with their pets so I chose an image of me and my pet, Willow)