Remote Consulting

As a regular reader of our blog, you are likely aware that we the employees of Small Dog Electronics are amongst the most knowledgable Mac and iOS experts in the world. We would say that we are in fact the very best, but since we are Small Dogs and not alpha dogs, our modesty prevents it. If you were to call us the best, though, we would certainly accept the compliment!

Each week we bring you tips and tricks to get the most out of your devices. What if the topic you are wondering about is not covered, though? What if you have a question that needs answering or a problem that needs solving and you need help sooner rather than later? Our local customers have always had direct access to us for in-store lessons or house calls from one of our Consultants. If you don’t live near us, or even if you do, we have a great service available: Remote Consulting.

Thanks to the magic of Go To Meeting we are able to remotely log in to your machine and see exactly what is going on. We can temporarily take control of your machine and teach, troubleshoot, and provide technical support . If you have high speed internet (DSL, cable, satellite, or 4G) then you can take advantage of this incredibly convenient service.

Remote consultations are normally $49 per half hour, but if you are a first time remote consulting customer, then tell us “I heard about it in Tech Tails” and we will give you the first half hour for just $39!

To book a consultation, please give us a call at 888-746-9816 or send an email to consulting@smalldog.com

Similar Posts

  • Verizon Buys Unicel

    Vermont gets left in the cold again as wireless giant Verizon snapped up Unicel (Rural Cellular Co.) for about $2.5 Billion. This will…

  • The Story Of The Survivor MacBook Pro

    by Jim Fecteau of Huntingtonriversmithy.com (posted by Ed, written and submitted by Jim Fecteau) Being a blacksmith, designing “stuff” for clients is sometimes…

  • Google + Nest = Nest+?

    You may have heard that yesterday, Google acquired “*Nest,*”:https://nest.com the company most known for its smarter, simpler thermostat design. Reactions to the sale have been largely negative, at least according to “*fans of Nest on Facebook.*”:https://www.facebook.com/nest/posts/10152167824360681 What would this mean for your privacy? For device support (especially non-Google devices such as iPhone)? ARE WE ALL GOING TO BE WATCHED IN OUR HOMES?

    I’ve been intrigued by Nest’s thermostat design since it was developed by Nest Labs in 2011, and still believe that it has set a standard for innovation and what it means to have a “connected home” — a term that has proven to be highly sought after in the past few years. I mean, you can leave the over-the-top “smart” tech products at CES (except for the WeMo-enabled “*Belkin Crock-Pot*”:http://www.macrumors.com/2014/01/07/belkin-slow-cooker/ … I think I’d love that guy), but Nest makes a lot of sense for the average home.

    Recently, Nest Labs introduced a smarter “*smoke and carbon monoxide detector,*”:https://nest.com/smoke-co-alarm/life-with-nest-protect/ taking on another mundane household staple that they determined significant improvement (for the annoyance factor alone). That brings the total number of products to two. Two. For which Google paid 3.2 billion! Obviously, they were viewed as game-changers.

    So, what do you think Google plans to do with Nest? We’d love to hear your thoughts!

    More on the acquisition “*here.*”http://online.wsj.com/news/articles/SB10001424052702303595404579318952802236612

    More on the Facebook backlash “*here.*”:http://www.adweek.com/news/advertising-branding/most-nests-facebook-fans-dislike-google-deal-154974

  • Portable Mac Damage

    By Jon@Smalldog.com Portable computers are lovely, but delicate. We see and service many machines with physical damage, and can often repair machines for…