Apple USB Power Adapter Swap Program

ByMike Moffit

Apple has announced that, starting August 16th, they are going to be offering a USB Power Adapter swap program to replace customers’ third party (non-Apple) power adapters. They are now offering this at a special price for customers with third party power adapters because there have been several reports of these malfunctioning or causing safety issues. While not all are unsafe, Apple is offering this a solution to help.

Here’s how it works:
Bring in your adapter and associated iOS device. Apple offers one swap per device, at a special discounted price. We will need to verify that the iOS device (be it an iPad, iPhone, or iPod) has not already been used for this program via the serial number.

Pricing on the third party adapter replacements will be $10. While some third party adapters have had malfunctioning issues, not all do. We won’t be able to verify if your third party adapter is one of those — just that it is a non-Apple adapter. If you use a non-Apple branded USB power adapter for your iOS device, we recommend bringing it in for us to offer a swapped unit for you.

A timeline for this program has not been offered yet, but it was announced as a “limited time” program, so please, take advantage of it while you can.

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