Help Is Just a Tap Away: The Small Dog Consulting App
Long time Kibbles readers and other Small Dog aficionados know that our slogan is “Always By Your Side.” This is, of course, a metaphor that describes our commitment to customer service, not a threat that we are going to follow you around wherever you go.
However, now we can literally be “Always In Your Pocket” thanks to our new Consulting app for iOS.
Consulting by Small Dog Electronics is a free app that gives you an easy way to request assistance on the go. If you are having trouble with your email, can’t figure out how to sync your devices, are experiencing the spinning beach ball of doom, or have any other problem or question help is just a couple of taps away.
When you open the app, you will be asked to describe what we can help you with. Tap “Next” and you will be taken to a page to provide your contact information. We have made this as easy as possible by allowing you to choose a contact card from your Contacts to auto-fill the form or fill in the information manually. Choose whether you would like an emailed copy of your request and tap “Submit.” You can then sit back and relax because a member of our customer service team will be in touch ASAP to help you find the best solution to your problem.
This app is compatible with any iDevice running iOS 6 or later. The current release is Version 1.0, so please let us know if you have any suggestions for improvements or additional features.