Dear Friends,

They say that winter is not really over until the April snowstorm has hit Vermont, and we had that this week with a reported five inches up at my house on Prickly Mountain. Hopefully, the roads will now dry out and the rivers get back in their banks!

Hapy, who has been waiting very patiently for his new Mac Pro, is now sporting the diminutive powerhouse on his desk. I really do not know what he will do with all that freed up desk space, but I am sure it will be covered soon. I hope I can twist his arm to write a review next week for Kibbles!

Normally, this time of the year Jason and/or I are in China for the trade shows, but we decided to skip the spring shows this year as there were no compelling new products for us to source. I have heard, however, that some of the manufacturers over there are already showing cases for future, unannounced products. That is always risky as specifications (and more importantly, dimensions) frequently change at the last minute.

We have three job requirements of all Small Dog employees that help us to manage the business. Each employee writes a weekly report to their manager and copies Hapy and myself. In these reports we are looking for a report of work accomplished, work planned for the next week, obstacles encountered, resources needed and any general commentary. With sixty employees, sometimes it takes me awhile to read them all but I find them incredibly valuable.

The second job requirement is that each employee, whether they are sales people, shippers or accountants, takes the series of Apple online training modules and achieve the designation of Apple Product Professional. We may be the only company that has 100% of our staff with this designation. I really want whomever answers your call or email to be very well-versed on the products we sell.

The third job requirement is that employees take a paid day off each year to perform community service. The only requirement here is that they send me an email describing their work. Community service has run the gamete from helping with the clean-up from hurricane Irene to working the Special Olympics or helping a neighbor stack wood.

My Kibbles & Bytes special for this week is the MacBook Air 11-inch model featuring a 1.3GHz Intel i5 processor, 4GB of RAM and 256GB of solid state storage. This is the ultimate in portable Macs! Weighing in at only 2.38 pounds, it is the lightest Mac you can buy. I am bundling this MacBook Air with AppleCare, of course, so that you have the protection for three years instead of just one, and three years of technical support from Apple instead of just 90 days. Two more items in this bundle provide more protection for you. The Hammerhead 11-inch Leather Envelope is a great case for this Mac and you need backups (yes, you NEED backups!) so I am including a Seagate 500GB Backup Plus Slim drive that will make it easy with Time Machine to have all of your data backed up! This lightweight portable bundle is available exclusively to Kibbles & Bytes readers for only $1,449 for this week (while supplies last).

Purchase this bundle here!

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  • MAC TREAT #246: LOST

    Last week, I experienced a scare when I couldn’t find my -right hand- iPhone after a series of stops in Burlington. At the point at which semi-panic set in, I found myself digging through my car, desperately trying to locate it, for the better (nope) part of half an hour. To my dismay, it wasn’t there, and I had to plan my next steps.

    I made my way back to the S. Burlington store to get online to use Find My iPhone with the hope that it would show me exactly where it absconded to (sorry for ending this sentence with a preposition — I couldn’t resist the opportunity to use the word “absconded.”) Anyway, I logged into “*iCloud.com*”:https://www.icloud.com and got to sleuthing.

    I clicked on Find My iPhone, and it located it within a minute. It was in car, moving swiftly down the highway. __Not my car.__

    I’ll spare you the details since this was likely the result of a misunderstanding and get to the part that you’ll need to know/have if this ever happens to you. Everyone knows that the Find My iPhone app/technology is cool, but until you have to use it, you never realize just how much, and that the process of retrieving your phone if it’s actually with someone else rather than lost in your couch cushions requires certain info.

    Here are my tips to protect yourself:

    *Register your phone when you buy it.*
    This not only protects your warranty, but it also provides a way for you to look up your serial number if it’s ever stolen. The police ask for this as part of their report, and you have access to your serial number no matter where you are — so even if your receipt is stored at home or you’ve thrown it (or the original box) out, you can get that crucial (and time-sensitive) data to the authorities when they need it.

    *Set up Find My iPhone.*
    Duh. I’m so glad I took the time to do this because it let me know exactly where my phone was once I accessed it in iCloud. There are three options once you locate it: Play Sound, Lost Mode, and Erase iPhone. It’s important to note that the latter two will render your phone untrackable; I chose not to select those because I wanted to still see where my phone was headed. Whether you choose to use those or not depends on your situation. Playing the sound would also potentially alert the person with the phone to the fact that you know it’s gone, so evaluate that as well. Find My iPhone also displays your battery’s charge, which was extremely helpful for me because I knew that its time on was numbered. Once the battery goes dead, it’s also (obviously) not trackable.

    *Bookmark* “*this site.*”:http://supportprofile.apple.com
    Log in to Apple’s Support Profile page with your iCloud information, and there, you will be able to view all of your (registered) Apple devices and computers. This was my saving grace, since I didn’t have my serial number accessible any other way when I was at the store. (Note: We record a device’s serial number on the original invoice, but I had swapped out my iPhone 5 for another model recently, so the data wasn’t accurate.)

    All’s well that ends well, and I got my phone back that day. It was a great lesson in why registering your valuables is essential!

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    *Purchase Beats Studio 2.0 and Receive a $50 Small Dog Gift Card!*

  • Only a Few Days Left! Get an Extra $100 Trade-In Credit

    *Hurry! Our trade-in promotion is ends Monday!*

    Have an old computer that’s just not working for you anymore? Don’t go crazy — trade it in!

    *From 4/7 – 4/21, you’ll get an extra $100 in trade-in credit on your old Mac or PC when you purchase a new Mac!* That’s right — you’ll receive at least $100 for your old computer, and in most cases, much more. Just bring your computer in, and we’ll get you a competitive trade-in value. See an associate for details!

    Plus, if you buy any new Mac along with AppleCare (same invoice), we will transfer the data from your old Mac to your new one for *FREE*! There’s no need to stress, fret, or worry about how you’ll get all of your important documents and pictures to your brand new Mac.

    ??*Transfer promo requires a working Mac with OS X 10.5+.??

  • Emily has been down here in Key West working with our team and taking conference calls by the pool. Actually, she has been working really hard, but we are taking her up to Bahai Honda state park this afternoon for a swim in the ocean.

    Thank you so much for reading this issue of Kibbles & Bytes. We know it is really you, our most loyal customers, who make our business viable!

    Your Kibbles & Bytes Team,
    _Don, Kali & Stephanie_

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    Give your iPod, iPhone or iPad some juice while your on the road! Equipped with a LED power indicator
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