As many folks out there are aware, Apple has instated a battery replacement program for the non-Touch Bar MacBook Pro models manufactured between October 2016 and October 2017. While this may be alarming news to some, Apple has determined this is not a safety issue, rather there is a potential for internal component failure which may lead to battery expansion. If you believe your MacBook Pro falls inside these manufactured dates, we urge you to visit the Apple support page and enter the serial number of the device in order to determine the year, model and eligibility of the device. Of course, you can always give Small Dog tech support a call and we can also check the eligibility of your device.
Once you have determined eligibility for your device, we recommend bringing it into one of our service locations to begin the battery replacement process. Please be advised, these repairs require 3-5 business days to perform, but once it has been completed you will have a brand new battery. If you previously had your battery replaced for this model, you can contact Apple regarding a refund.
As always, we recommend performing a backup before bringing your device in for service and repairs, but we are happy to perform a backup for you for a nominal service fee as well!