MagSafe Power Adapter Exchange Program
Some owners of MacBooks and MacBook Pros have had a problem with fraying insulation on the magnetic end of their MagSafe power adapters. Apple has announced a replacement program for eligible adapters. Adapters are considered ineligible for the program if they show obvious signs of abuse. Apple writes:
“You may notice a separation of the white insulation on the magnetic end of the MagSafe adapter. Under continued use, the cable may discolor and the rubber molding may become deformed
Products Affected – MacBook (13-inch Late 2006), MacBook (13-inch), MacBook Pro (15-inch Glossy), MacBook Pro (17-inch)
Resolution – Whether your product is in or out-of-warranty, you can take your adapter (you don’t need to take the computer) to an Apple-Authorized Service Provider or Apple Retail Store for evaluation, and replacement if necessary. You may be eligible for a replacement adapter free of charge provided there are no signs of abuse. Make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation, go to http://www.apple.com/retail/geniusbar”
You can also bring in the MagSafe adapter to a Small Dog retail store, or any other authorized Apple-Authorized service provider, which you can find here:
http://www.apple.com/buy/locator/service/
FYI, any electrical device that plugs into the wall and has exposed wires is bad…
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