I often have customers report that their iPad, iPhone, or iPod touch is not working properly. Some common issues are freezing, slow performance, graphic distortion, or the device will not power on at all, even after a full night’s charge.
When this happens, the first thing that you will want to try is a hard reset. To perform a hard reset, hold down the home button and the power button (at the top of the device) simultaneously for about 10-15 seconds. The screen will go blank; when the Apple logo appears you can let go of the two buttons.
Wait for the device to restart; this may take several minutes. Once it comes back up, test out your apps again. In a lot of cases, this will bring it “back to life.” For you old time PC users, this is the equivalent of Ctrl-Alt-Del.
Keep in mind that this reset will not delete any apps or data; it simply clears out RAM and reboots the unit. Before stopping by the store with your device, it may be worth trying out this quick and easy reset to save you a trip.
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