Have you ever been skeptical about purchasing a used MacBook or an iPad?
Usually the first question we get asked is, “what kind of warranty does this item have?” The Small Dog warranty is all well and good, but what happens when 90 days pass and the Small Dog warranty period is over?
I have some good news for you. Small Dog Electronics is working with Mack Worldwide to provide extended warranty coverage for all of your Apple devices (iPods, iPads, even iMacs and MacBooks). With this coverage, you get three (3!) years of support for parts, labor, manufacturer defects, and mechanical malfunctions. All of which are the main concerns that a customer would have when purchasing a used device.
What if you’re a customer who has purchased a new machine? Can you benefit from the Mack Worldwide coverage as well? For new machines and devices, we have the Diamond plan. This plan gives you three years of coverage for parts, labor, mechanical malfunctions, abnormal wear and tear, accidental damage, liquid damage and power surge failure. That is essentially protection for every aspect of your new Apple product, giving you peace of mind because you know your devices are covered.
You might be wondering why you would choose AppleCare over Mack. The truth is that both have their benefits. AppleCare offers exceptional phone support with experienced technicians you can count on to solve your software problems. However, AppleCare does not yet cover accidental damage. This is where Mack shines—it gives you protection against those unforeseen incidents.
For ultimate support and coverage, I would recommend purchasing both AppleCare and Mack’s Diamond service on new machines. But what if the cost is toppling over your budget? The answer is simple. Purchase the Mack Diamond service. Why? Well, for starters, you can only buy it within 30 days of purchasing a new machine. AppleCare, on the other hand, gives you an entire year to add their extended coverage, so you can always opt to purchase it in that window. (Do keep in mind that your phone support through Apple expires after 90 days from the original date of purchase, though.)
With both of these services covering your Apple product ,you will be worry-free for the next three years!