Hello all,

Welcome to the first full Tech Tails of the New Year! We certainly had a white Christmas and then some. At least a foot and a half here by the lake, and some recent temps as low as -10F, or what we used to call “almost cold.” “Cold” is when you feel your nostrils freeze when you step outside, which doesn’t happen until about -20F. I don’t see that coming here anytime soon.

Like all things, service, too, is marked and changed by the passage of time. We have a relatively new tech (who is both the son of an original employee, and a long-time employee himself) who has written about a great Terminal trick, and a letter to Microsoft (gasp!) from one of our consultants. It will certainly provide you with food for thought.

Thanks for reading.

Liam
liam@smalldog.com