Hello Fellow Technologists,

We interrupt the usual Tech Tails introduction for a special announcement!

Apple has finally announced a repair extension program for graphics processors in the 2011 MacBook Pro 15” and 17”. In addition, this repair extension program also covers GPU issues in the MacBook Pro (Retina, 15-inch, Mid 2012), and MacBook Pro (Retina, 15 inch, Early 2013).

Excerpt from Apple article:

An affected MacBook Pro may display one or more of the following symptoms:

  • Distorted or scrambled video on the computer screen
  • No video on the computer screen (or external display) even though the computer is on
  • Computer restarts unexpectedly

Apple has also stated that they are contacting customers who paid to resolve this issue with themselves or an AASP (like Small Dog Electronics) to refund for cost of repair. (Please note: Apple is the company refunding for prior repairs of these issues, and not Small Dog Electronics).

A direct link to the article: http://www.apple.com/support/macbookpro-videoissues

In other news, it’s cold out! I hope you’re all reading this from the comfort of your cozy fireplace with a cup of hot tea. While doing so, I would really recommend backing up your data to an external drive and save the pain of losing data when that hot tea gets spilled into the keyboard. It only takes a minute of one’s time to back up 10 years of photos. It takes merely a second to spill tea into a computer and lose 10 years of photos.

Warm regards,
-Mikhael
mikhael@smalldog.com