Author: Emily Dolloff

  • I’m looking forward to this coming weekend not only because it’s a holiday, but also because it means I survived! In addition to the busy times around the office this time of year, there’s the craziness at home. Did I forget to buy a gift? Did I remember tape? Where is the elf on the shelf now?

    In addition to winding down from the holiday season this weekend, I’ll also be spending a lot of time cleaning. I found out this week I’m allergic to several things around me. Thankfully my allergies are not severe, but annoying enough to send me to a specialist to help track down what’s causing all my sniffles. Spring cleaning in December it is!

    Wishing all of our readers a very merry holiday season,

    _Don, Emily & Hadley_

  • Quick Tips!

    One of the best parts of my job is how excited I still get when I learn about something new I can do with my devices. I am constantly learning and finding out about new things that I can do. Many users are going to find that they have some new toys to play with this coming weekend, so here are two of my favorite tips to pass along.

    **Read Song Lyrics in iTunes**

    How many times have you found yourself singing along to a song and just start to hum through the part you don’t know? Better yet, how many times have you had a friendly argument over what the lyrics really are in a song? Most of us know that you can simply google the lyrics, but did you know you can get these answers right from iTunes? If you’re running iTunes 12.5 and using Apple Music you can instantly get song lyrics. You can check to see if what you just heard was what you sang by clicking the lyrics button in either the up next popover or the mini player window. I will say it doesn’t work for every artist. In my playing around with this feature it worked for most artists. This article took me down memory road for some forgotten artists. Little Feat’s ??Waiting for Columbus?? album was a favorite of mine in high school. The album is in Apple Music but not the lyrics.

    **Copy Phone Numbers From Incoming Calls**

    I’ve been adding contacts to my address book from incoming text messages or even via digital address cards, but did you know you can also copy numbers via your incoming call log? This is handy if you need to redial a phone number, or share it, yet you don’t want to keep it on file on your phone. In the phone app’s recent screen, there is a hidden workaround that lets you copy the number. Tap the ‘i’ button (it’s typically blue with a circle around it) next to the call, then press and hold the number for a second or two until the copy button appears. Tap copy and you can then paste that number into mail, messages, notes etc. To paste, tap where you want the number to go and then the paste option will appear.

    Two tiny, yet hidden tricks you can use on your devices or just show off to your friends!

  • Emily here! Don and Grace are away on a much needed vacation and I’m left here in the cold of Vermont. I promised Don I wouldn’t bother him unless a building was on fire, but neither one of us seem to vacation completely disconnected. He’s checked in with me a few times on the activities around the offices this past week, but we’ve kept the chats short, after all we’re both having busy weeks in our own ways.

    The new year is just around the corner, and while I’m not one to dwell too much on the past I find it hard not to sit at my desk these days and think over the past year. I prefer to be the kind of person who learns from the past and focuses on the future. I’ve found that to be a very hard task in the last month as 2017 approaches. I won’t bore anyone with details of my vows (though I’m sure mine are very similar to most of yours) but rather take the time to think about what this time of year is all about. I mean really think about what this time of year is meant to be about. Reflecting on 2016 has made me realize that as hard as this year has been to watch and see things unfold, it’s really about the little moments and the memories. As crazy as things have been for us, we are still very fortunate.

    This week’s “**Kibbles & Bytes exclusive special**”:http://www.smalldog.com/wag900002522/kibbles-bytes-exclusive-bundle? is one to get you off on the right foot for the New Year. We talk a lot about the importance of backing up your data in the event something happens to your computer, but there isn’t a lot of talk about protecting your computer your accidental damage. I’m throwing in “**Safeware**”:http://www.smalldog.com/product/85003/safeware-mac-warranty-w-applecare-3yr accidental damage insurance for free with the purchase of a 13in MacBook Pro 2.7ghz i5 with 8GB of RAM, 128GB hard drive and AppleCare. Safeware works along with AppleCare. If your repair isn’t covered by AppleCare due to accidental damage Safeware has you covered. These three items combined would normally cost you $1649.97 but this week only I’m doing the bundle for **$100 off,** get this deal now for “**$1549.98**”:http://www.smalldog.com/wag900002522/kibbles-bytes-exclusive-bundle?

  • Understanding Two-Step Verification

    Two-Step verification is being used now for more and more accounts. When we first started to use two step verification for some accounts here at Small Dog I was a little unsure how it worked and honestly thought it did nothing but slow my workflow down. Waiting for the verification text or e-mail has delays occasionally which is frustrating. But after I had a break-in to an e-mail account, I’ve learned the value of this added security step. I was lucky, there wasn’t anything personal stored in the e-mail account that was compromised, but that is rarely the case for many users whose accounts are compromised or hacked.

    It seems we hear almost weekly information about a new security breach. I remember most recently one involving Yahoo accounts. Strong passwords are something that is always recommended and some sites even require it, but not all. We’ve talked a lot about not using kids and pets for passwords. Keeping track of your passwords is becoming more and more complicated. I am a fan of ( and rely heavily on! ) “iCloud keychain”:https://support.apple.com/en-us/HT204085 password storage myself. I also utilize “1Password”:https://1password.com for some of my accounts as well. Using these kinds of password management systems can be critical in not only your organization, but also your account security. Having to move away from simple passwords and utilizing more complex passwords with special characters can be complicated to keep track of. I know I’ve more than once reset passwords and then found myself locked out because I couldn’t correctly remember the password…very frustrating. Utilizing password management software to keep track of passwords as they get more complex is extremely helpful, but often a complex password isn’t enough. This is where two-step verification comes in.

    With a normal account, a bad guy has to get only one thing to break in, your password. With an account that’s protected by two-step verification, breaking in becomes far more difficult. That’s because logging in requires both your normal password and a time-limited one-time password or numeric code. This one-time code is generated by a special authentication app and sent to you in a text message or via e-mail. This secondary passcode is only valid for a short amount of time and you can only use it once. Depending on your account ( you can’t control this yourself ) you’ll either have to enter the one-time code each time you log in or sometimes they last for extended periods of time. I have some Apple accounts that I have to use the code each and every time I log out of the account. For some of my e-mail accounts I only have to use the code once every 30 days. So it does vary.

    Most accounts that offer ( some will require it ) two-step verification provide fairly detailed instructions on setting up your two-step authentication. One very important note and step is safely storing your recovery key. Your recovery key is your emergency lifeline or safety net if you find yourself locked out of your account for some reason. I was recently locked out of my Apple ID and easily got back in only because I had my recovery key handy. I do not recommend keeping your recovery key physically on your device, you should print it out and put it in a safe place. If you do choose to store your recovery key on your device, I recommend also printing and filing your recovery key. If your end up losing your device or a drive fails etc, you’ll be thankful you have this on hand!

    Ultimately having two-step verification is the next best step for safeguarding your accounts, especially during the busy holiday shopping season! Does it have draw backs? Sure, but I feel the perceived inconvenience felt in the beginning becomes second nature with time. My best suggestion is to have your mobile device set up if possible to receive your codes. Most of us carry our phones with us 24/7, so even if you’re not physically with the device that’s needing the verification you’ll know when someone is trying to access your account and quickly determine if it’s someone who should be or someone who shouldn’t.

  • Understanding Two-Step Verification

    Two-Step verification is being used now for more and more accounts. When we first started to use two step verification for some accounts here at Small Dog I was a little unsure how it worked and honestly thought it did nothing but slow my workflow down. Waiting for the verification text or e-mail has delays occasionally which is frustrating. But after I had a break-in to an e-mail account, I’ve learned the value of this added security step. I was lucky, there wasn’t anything personal stored in the e-mail account that was compromised, but that is rarely the case for many users whose accounts are compromised or hacked.

    It seems we hear almost weekly information about a new security breach. I remember most recently one involving Yahoo accounts. Strong passwords are something that is always recommended and some sites even require it, but not all. We’ve talked a lot about not using kids and pets for passwords. Keeping track of your passwords is becoming more and more complicated. I am a fan of ( and rely heavily on! ) “iCloud keychain”:https://support.apple.com/en-us/HT204085 password storage myself. I also utilize “1Password”:https://1password.com for some of my accounts as well. Using these kinds of password management systems can be critical in not only your organization, but also your account security. Having to move away from simple passwords and utilizing more complex passwords with special characters can be complicated to keep track of. I know I’ve more than once reset passwords and then found myself locked out because I couldn’t correctly remember the password…very frustrating. Utilizing password management software to keep track of passwords as they get more complex is extremely helpful, but often a complex password isn’t enough. This is where two-step verification comes in.

    With a normal account, a bad guy has to get only one thing to break in, your password. With an account that’s protected by two-step verification, breaking in becomes far more difficult. That’s because logging in requires both your normal password and a time-limited one-time password or numeric code. This one-time code is generated by a special authentication app and sent to you in a text message or via e-mail. This secondary passcode is only valid for a short amount of time and you can only use it once. Depending on your account ( you can’t control this yourself ) you’ll either have to enter the one-time code each time you log in or sometimes they last for extended periods of time. I have some Apple accounts that I have to use the code each and every time I log out of the account. For some of my e-mail accounts I only have to use the code once every 30 days. So it does vary.

    Most accounts that offer ( some will require it ) two-step verification provide fairly detailed instructions on setting up your two-step authentication. One very important note and step is safely storing your recovery key. Your recovery key is your emergency lifeline or safety net if you find yourself locked out of your account for some reason. I was recently locked out of my Apple ID and easily got back in only because I had my recovery key handy. I do not recommend keeping your recovery key physically on your device, you should print it out and put it in a safe place. If you do choose to store your recovery key on your device, I recommend also printing and filing your recovery key. If your end up losing your device or a drive fails etc, you’ll be thankful you have this on hand!

    Ultimately having two-step verification is the next best step for safeguarding your accounts, especially during the busy holiday shopping season! Does it have draw backs? Sure, but I feel the perceived inconvenience felt in the beginning becomes second nature with time. My best suggestion is to have your mobile device set up if possible to receive your codes. Most of us carry our phones with us 24/7, so even if you’re not physically with the device that’s needing the verification you’ll know when someone is trying to access your account and quickly determine if it’s someone who should be or someone who shouldn’t.

  • Use Tabs in Apps in Sierra

    We’ve all become accustomed to opening web pages in separate tabs in Safari, Google Chrome, and Firefox. In OS X 10.9 Mavericks, Apple…

  • Extended Holiday Hours

    South Burlington will have extended hours beginning on Monday December 19th. Below is the South Burlington Holiday Hours: Monday 12/19 9am – 8pm…