Author: Mike Moffit

Director of IT
  • Happy Tuesday,

    I would call myself an Apple fanboy. I switched to a iPhone from Blackberry when the iPhone 4 came out, and have never looked back. I switched from PC laptops to a MacBook Pro in my first college go-round. I singlehandedly made my whole family take the plunge into iOS devices last year, and I’ve become their means for tech support.

    I’ve noticed lately that there have been a lot more smartphones released since Apple first announced the iPhone and it seems that companies (and some of the public) are harboring a grudge against Apple. Most of my friends who are Android users always want to point out my iPhone’s flaws or bring up how the glass is fragile. We may be a small percent who own iPhones, but I like to think that it is a proud percent. The way I see it, we love our Apple products and we know why we keep coming back. So, why cant we just get along??

    We have a great Tech Tails for you this week. Kyle responds to some questions about his previous data recovery article. Jeremy touches on Keychain access and what benefits those bring and Taylor has some news from Apple to share.

    Have a great week everyone!

    _Barry_
    “*barry@smalldog.com*”:mailto:barry@smalldog.com

  • Built with two layers of protection and an adhesive screen protector, the Commuter Series iPhone 5 case from OtterBox provides the protection that…

  • The Dangers of Third-Party Accessories

    A few weeks ago, reports surfaced that a 23-year-old Chinese woman, a flight attendant with China Southern Airlines, died by electrocution after she…

  • Remote Consulting

    As a regular reader of our blog, you are likely aware that we the employees of Small Dog Electronics are amongst the most…

  • AirPlay for Google?

    Google has just released a brand new streaming device. They call it the Chromecast, and it retails for $35. This very small flash…

  • I will be heading out on Sunday for a little motorcycling vacation. Grace and I will be riding up to Quebec City, then over to the Gaspe peninsula, through Nova Scotia and the Cabot Trail before we turn back west to go through Maine and New Hampshire on the way back to Vermont. I love being on the road, and will be taking my iPad mini to stay in touch and have a bunch of books to read while we are not riding.

    I have an Austin Healey Sprite update. I think I have it all sound mechanically now after changing the shocks, rebuilding the axles and stopping the oil leak by replacing the oil pan gaskets. This winter, I’ll work on the seats and top but in the meantime, Grace and I are having a lot of fun tooling around in the little car which has the VT vanity plate “LOTOFUN.”

    Kali and Stephanie will cover for me while I am gone, and we should have some exciting news for you by the time I get back!

    Thanks for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,
    _Don, Kali & Steph_

  • Free iPad Briefing in Manchester, NH

    Do you use an iPad at work? Or think you may want to?

    Register for our *free iPad in Business Briefing* on Tuesday, September 17 from 9am – 12pm (check-in begins at 8:30) at the Palace Theatre in Manchester, NH — it’s open to anyone interested in learning about how to use iPad in a business environment.

    We’ll have a representative from Apple on hand to present, as well as our partners Zco Corp. (App Developer) and Burlington Bank Card (iPad/iPhone POS System) to highlight their solutions.

    Topics will include integration, security, deployment, apps and of course, how using iOS and working with Small Dog Electronics can provide an ideal solution for your business.

    Visit our Seminars page for more details and to sign up:
    “*Smalldog.com/seminars*”:http://www.smalldog.com/seminars

  • SPECIAL: Go Mac to School (and in MA, Go Tax-Free!)

    We’re continuing to add to our Mac to School offerings for you this year. As Don mentioned above, we have $50 and $100 gift card specials when you buy an iPad and AppleCare+ and Mac and AppleCare, respectively. Additionally, every two weeks, we’ll be adding third party accessories and other gear at great prices so that we can be your one-stop-shop.

    Check out everything here: “*Smalldog.com/mactoschool*”:http://www.smalldog.com/mactoschool

    Plus, if you’re a Massachusetts resident, you’re set to enjoy a **tax-free** weekend of shopping! Of course, if you’re near the New Hampshire border, you’re not far from our Manchester retail store (where it’s Live Free or Die, baby).

    All of our Mac to School specials are featured in-store, and you’ll actually find more there, since sales of new iPads are restricted to retail locations. Happy shopping!

  • The 12 Most Essential Apps for College

    It’s officially August, and with this month comes the official countdown to heading back to school, or for the freshmen, off for the first time!

    Here are 12 apps that you won’t want to leave home without. These apps will keep you organized both in and out of class, prevent you from having a meltdown when you lose your wallet after a late night, and keep you from gaining that Freshman 15.

    (You’ve spent enough money on college as it is, so most of these are free, or in the $1-$2 range. Enjoy!)

    * “*Venmo*”:https://itunes.apple.com/us/app/venmo/id351727428?mt=8 — Link your bank account and you and your friends can pay each other back without having to go and take out cash. Because, honestly, who carries cash these days?

    * “*Clear*”:https://itunes.apple.com/us/app/clear/id493136154?mt=8 — Keep track of your many to-do lists. Then easily sync them with your other devices.

    * “*Snap2PDF*”:https://itunes.apple.com/us/app/snap2pdf-scan-documents-share/id472940721?mt=8 — Take a photo with your phone of a handout you get in class or something from one of your textbooks and convert it into a PDF. This way you won’t have a bunch of binders sitting on your self in your dorm room.

    * “*Duolingo*”:https://itunes.apple.com/us/app/duolingo-learn-languages-for/id570060128?mt=8 — This app will teach you and then test you on a language of your choice. You’ll be speaking French in no time.

    * “*Lemon Wallet*”:https://itunes.apple.com/us/app/lemon-wallet/id458730692?mt=8 — We all lose our wallet at least once in life…and it’s probably more likely to happen while you’re in college. Lemon Wallet is around to make sure you have all the contents of your wallet digitally!

    * “*Viber*”:https://itunes.apple.com/us/app/viber/id382617920?mt=8 — Keep in touch with family and friends who are far away by using this free texting and phone app. Especially handy if you’re abroad!

    * “*SleepCycle*”:https://itunes.apple.com/us/app/sleep-cycle-alarm-clock/id320606217?mt=8 — Probably the most sleep-deprived time of your life (other than parenthood). Keep track of your sleep and your REM cycles with this handy app.

    * “*7-Minute Workout*”:https://itunes.apple.com/us/app/7-minute-workout-high-intensity/id675459297?mt=8 — Freshman 15? No way! Who doesn’t have time for a 7-minute workout? This app includes video for you to follow along to.

    * “*Google Drive8*”:https://itunes.apple.com/us/app/google-drive/id507874739?mt=8 — Google Docs are a necessity to the average college student. Get Google Drive on your phone so that you can access those docs from anywhere!

    * “*Mint.com*”:https://itunes.apple.com/us/app/mint.com-personal-finance/id300238550?mt=8 — College is insanely expensive, even if you have time for a job. Keep a budget with Mint to keep track of where all your money is disappearing to.

    * “*Chegg*”:https://itunes.apple.com/us/app/chegg/id385758163?mt=8&ign-mpt=uo%3D4 — I wish this was around when I was in school because textbooks are expensive! With this app you can find cheap rentals of textbooks. Save hundreds!

    * “*Everest*”:https://itunes.apple.com/us/app/everest-live-your-dreams-achieve/id581016826?mt=8 — College is a busy time, but that shouldn’t prevent you from losing sight on what your goals are for after college. Keep track of all of those with Everest.

  • From the Archives: Cleaning Up Your Mac: Detection

    This article originally appeared in Kibbles & Bytes newsletter “#812”:http://blog.smalldog.com/kibbles/kb812/.

    After some time of owning any type of computer, you might begin to collect large amounts of files. Just like in real life, it is important to regularly do some spring cleaning with your machine in order to keep things running smoothly.

    In computer life, when you run out of space, you run the risk of the computer accidentally overwriting very important system files — such as the ones that make your computer run. It is always a good idea to be proactive with storage management because once those files are overwritten, they are gone forever — only a clean install will guarantee their recovery. Therefore, first I want to talk about a few ways to monitor the amount of free space you have on your Mac.

    If you are using a Mac running OS X Snow Leopard (10.6) or earlier, you can easily check the amount of free space you have by selecting the hard drive icon on your desktop and hitting Command + I. This will open a new window with a section called General containing two lines labeled Capacity and Available. They will respectively tell you the total capacity of the drive and the total amount you have taken up of that drive.

    If you are using a Mac running OS X Lion (10.7) or newer, Apple improved the ability to discern what it taking up space on your machine a little bit better. To find this information open the *Apple Menu* by clicking the apple icon in the top left of your screen and select the *About This Mac* option. In the new window that pops up, click the *More Info…* button. Doing so will open up a different view of the About This Mac window. Clicking on the *Storage* tab will show a visual breakdown of a few predetermined types of files you have on your machine and how much space each is taking up.

    Now you may notice that there is a catch-all category called *Other* and wonder what that is and why it is so big. The short and sweet version is that it is a bunch of important system files that the average person shouldn’t really mess with. However, if you are still interested in figuring out what exactly the “other” category is, comprised of there is a free app called “*Disk Inventory X*”:http://www.derlien.com/index.html that I use to see a complete break down of every thing on my drive. It is sort of like the About This Mac utility on steroids and isn’t for the faint of heart. It even gives you the ability to delete things right from the app. However, I don’t recommend using it for much more than investigating what is taking up space so you don’t accidentally delete something important.

    So you’ve got all this information, now what does it mean? Well, Our IT department suggests that you have 10-20% of your total capacity free on your drive regardless of the type of drive (hard drive or solid state drive). This will ensure that no files are accidentally overwritten. By using these tools you can proactively monitor how close you are getting to that mark and adjust how you are saving or begin moving files.

  • MAC TREAT #215: Love Your Password (But Not So Much You Don't Trade It In for a New One)

    Last week, Mike wrote about how to reset your password securely (note: see an important addendum below!), so I wanted to highlight some best practices for creating and maintaining all of your passwords this week, since that’s where it all begins (and by “it”, I largely mean INTERNET SECURITY!).

    If you’re still using “password” as your password, take note and act immediately to secure those things up. Trust me, identity theft is a drag (and not just a sub-par movie).

    Here’s what you should *always* consider when setting your passwords:

    * Use a unique password for each of your important accounts (i.e. email accounts and sites for online banking)
    * Use a long password made up of numbers, letters and symbols (i.e. p@$$w0rd; however, I still don’t recommend that — get a little more creative, friends)
    * Set up your password recovery options and keep them up-to-date
    * Make them obscure, but it helps to have personal meaning
    * Rotate frequently

    One thing I do is have a set of passwords for each type of site/app/account I use; what that means is that I have a bunch of different active passwords at the same time, but I still rotate them frequently. I find that it helps me group certain types of passwords together.

    As Google notes, it isn’t always a bad idea to write down your passwords, but I don’t go that route. The trick would be to keep them in a super secure place, yet accessible enough that you’re encouraged to update the list as frequently as you update the passwords themselves. For all of us digital-types, try an application such as 1Password. (Note: If you’re already using 1Password and Dropbox, you may want to take advantage of their upgrade special. Through Friday, August 16, 1Password 4 for iOS is over 50% off at $8; it’s usually $18. “*See more here.*”:http://www.macworld.com/article/2046186/agilebits-offers-cheaper-1password-as-older-version-loses-dropbox-sync.html#tk.fb_mw)

    __Thanks to Google and other helpful online resources for aiding in the research of something so important.__

    *****

    *Addendum to Mac Treat #214:* Reader Dave helpfully pointed out that we should have mentioned the following important piece of info: **once you reset your password as described in the article, you no longer have access to your original keychain.** A word of caution when you go to reset that password!

  • Dear Friends,

    It is the dog days of summer, but August is feeling a little like September right now with temperatures lower than normal. Our Mac to School campaign is in full swing with special financing, low prices and specials. You can still get interest-free financing for 6, 12 or 18 months on your Mac or iPad purchase.

    Students get an even better deal, with a $100 Small Dog gift card with a Mac + AppleCare purchase or $50 with an iPad + AppleCare+ purchase. I think both are a better deal than Apple’s iTunes gift card offer because you can buy __any__ of our products or services and not be limited to Apps and music!

    We do require an AppleCare purchase to get those gift cards, but that should be pretty much what we call a “no-brainer” around here. AppleCare is nothing like those extended warranties that they try to get you to buy at the big box stores (which are usually full of loopholes and cost too much). AppleCare extends your Apple warranty from 1 year to 3 years for Macs, and from 1 year to 2 years for iOS products such as iPad, iPhone, iPod. The cost of AppleCare is less than just about any repair that we might do if your Mac was out of warranty.

    More importantly, AppleCare extends its 90 days of phone support to 3 years for Macs and 2 years for iOS devices. This support not only covers your Mac or iPad but also the Apple operating system, any other Apple software and Apple hardware (such as an Apple display, purchased with that Mac mini, etc.). Ask around and you will find a whole lot of people are really happy that they purchased AppleCare.

    With AppleCare+ for the iPad or iPhone, the coverage goes one step further and covers up to two accidental damage claims. There is a deductible of $50 in these cases, but that is better than shelling out $500 when you drop your iPhone in the sink (or worse).