Kibbles & Bytes Blog
Apple news, tech tips, and more…
Apple news, tech tips, and more…
Earlier this week while waiting for a video to load on Facebook I had my phone taken over by a ransomware popup. Rather than an adorable puppy video, youtube locked up because a popup was telling me that I could be a big winner! The message promised that if I just hit OK I would be entered to win a free iPhone 6s.
I did a little research on the message that displayed on my phone. This is just another scam to get what ends up being large amounts of money out of the user. If I had selected OK I could have experienced anything from unknown charges on my cell phone bill to having my information sold to third party companies, potentially leaving me inundated with phone calls trying to sell me something. Thankfully I immediately closed out of the app I was using and when the message still appeared when I re-launched I simply powered down my phone. Upon restart of my phone and re-launch of the app my phone was back to normal.
While I do wish I could really just win a new Phone, it’s important to always remember that your computer or iOS device will not tell you your a big winner, nor will it tell you that there is suddenly something wrong that requires you call a phone number right away. These are just different forms of ransomware designed to trick you into spending money in some form. Probably the most common is a message to indicate your device has some sort of a virus on it. In some cases just disabling pop-up ads will result in these going away, but not always. The design by nature of this kind of pop-up is that it gives the illusion that your device is locked up and completely unusable until you call a phone number. However, in the majority of cases simply force quitting the browser or application will cause the threat to go away and you have little worry that anything happened to your device provided you did not call the phone number or tap on the message to acknowledge that you saw it.
The proper way to handle these should you find yourself in the situation of seeing one of these message on your iOS device first try to force quit the app by simply double tapping on the home button and then swiping up to shut the app down. If the force quit does not work then you can go to settings and then Safari. From here you can easily clear your browser history and website data and that should take care of things. I did mention earlier in my article that I just shut my phone down. This is also an option but is not the preferred method as there is always a slight chance you could lose data.
Your best defense if you see a pop-up or even get an e-mail from someone you know that seems out of character, whether you’re using an iOS device or a Mac, is do not click on any links that might be within the message. Nine times out of ten if you just force quit the application or delete the e-mail with the suspicious link or instructions you will be just fine and have nothing to worry about. Your best defense is to contact Apple directly or a trusted local repair shop and talk to them directly about helping to solve the problem you may or may not be happening.
Dear Friends,
WWDC is just around the corner (Monday the 13th) and while the rumors are always fun to consider, I am going to wait for the real thing. The World Wide Developers Conference usually concentrates on software but there have been hardware announcements at the event such as the PowerMac G5, Mac Pro (twice), iPhone 3G & 4 and the MacBook Pro with Retina Display. I’ll be watching from my AppleTV on the special WWDC channel.
One thing that I do expect from WWDC is some more development for HomeKit, HealthKit and Siri. I think that with the Amazon Echo and recently announced Google device that Apple will likely introduce the handy home assistant that will be better in many ways. There is so much potential with HealthKit and I think we will see more about that and Siri might get a bit smarter and more versatile.
In typical Vermont weather we are experiencing a week of pretty cool temperatures and some rain this week. When the forecast said lows in the 30s, I almost gave Grace the green light to pack up for Key West. But as they say around here “don’t like the weather? Wait a minute…”
This week’s Kibbles & Bytes Exclusive features the Apple Factory Refurbished iMac 27-inch 5K Retina 3.5GHz i5 8GB/1TB fusion/M290X. This fully loaded 27-inch 5k Retina iMac would be a great desktop for your home or office or for the dorm. You have to see this crisp display to really appreciate it, but take it from me it is stunning. This Apple Factory Refurbished unit carries the same 1-year Apple warranty as a new iMac and we are bundling it with AppleCare that not only extends that 1-year to 3-years but also extends the 90-days of free Apple technical support to 3-years, too, and for you our loyal readers we are making AppleCare FREE. Kibbles & Bytes readers, this week, while supplies last (we have only 3) can pick up this iMac with AppleCare for only $1769.99
Hobbies/Interests: Running, skiing, hiking Favorite TV: The Wire, Breaking Bad Favorite Movies: The Thing, Goodfellas, The Silence of the Lambs, Drive, There Will…
I love summer in Vermont. There is so much to do. Whether you are hiking in the Green Mountains, motorcycling the curvy roads, working in the garden or sitting on the deck sipping a Heady Topper there is no place better in the summertime.
I bought a Sonos Play 5 so I could do some testing of some new Smart Home gear but it will serve me well this summer as I can just move it outside on the deck to listen to some music while I swat black flies and watch the dogs play in the yard. If you haven’t checked out Sonos, you owe it to yourself to come into one of our stores for a listen! You might just leave with a Sonos setup!
Thank you so much for reading this issue of Kibbles & Bytes!
Your Kibbles & Bytes Team,
Don, Emily, Hadley & Amy
We spend a lot of time talking about how important it is to back up your computer, but we do not spend a lot of time talking about how important it is to back up your iPhone or to check and see what is actually backing up on your iPhone. For many users, the iPhone has become their primary resource for communication and organization, myself included.
There are two primary methods of backing up your iOS device. You can back up to iTunes or you can choose to use the iCloud. By default, Apple almost seems to prefer and suggest that iCloud back up be your primary and preferred option for backing up your iPhone. iCloud backup for most users is probably the most convenient method because it happens without your having to do much of anything once it’s set up. To set up, make sure your phone is connected to WiFi, then click on settings then general followed by iCloud and lastly Backup. From here all that you need to do is ensure that iCloud Backup is turned on, but there are a few hidden catches to be aware of.
Just turning on iCloud Backup is not enough to ensure that you are in fact backing up your important information. You must also go into settings and then iCloud and toggle on what you want to sync and back up via iCloud including your pictures. If you do not go in and manually toggle over all the options you would like to back up, like photos, contacts, calendars etc then you can risk discovering that you are not backing up all that you thought you were backing up. Another key and often overlooked factor when it comes to iCloud backups is storage space. By default all users get 5GB of free storage space. 5GB is plenty of storage in most cases for calendars, contacts, and notes. However, if you plan to also back up your photos you will find that you will quickly run out of space. Luckily it’s very easy to get additional storage. You can upgrade to 50GB of storage for just $.99 a month.
One downside of using the iCloud for photo backup is that it’s not always clear what photos are backing up to the cloud, many users assume that all of their photos are backing up when in fact on some or perhaps no photos at all are going to the cloud! The best way to ensure your photos are backing up in the cloud is to actually log into your iCloud account. If your photos are correctly backing up to the cloud you will see the photos icon in your iCloud account. The first time you go to open up your photos it will take a few minutes for the library to set up and sync, but after that your photos should all load instantly. You can also check the rest of your information and data as well. Anything you have toggled on to back up to the cloud on your phone should also appear in your account. I always suggest browsing through from time to time just to make sure that things are working as they should.
If the idea of a cloud-based backup seems a little intimidating, backing up through iTunes is another option and the method that I prefer. To back up to iTunes all you need to do is plug your phone into your computer and open iTunes. Everything will automatically back up except your photos. You will need to back up your photos in the Photos application directly, and is one downside to the iTunes backup. Another downside to the iTunes back up is that it’s not always clear exactly what backed up as the backups are hidden within iTunes.
No backup method for your phone is perfect and they both have their flaws. It’s easy to assume everything is backed up. My recommendation is to to use both iCloud and iTunes for maximum protection of your data and to check on what’s backing up from time to time. It’s important to keep in mind that no matter how diligent you might be with your backups, it’s still possible to miss information, especially photos. Apple support documentation also warns against this, but as long as you monitor your backup methods you should have little worry about.
You’ve seen the term in Mac names—iMac with 5K Retina display, MacBook Pro with Retina display, MacBook with 12-inch Retina display and so on. But what is a Retina display, and why should you care? The short answer is Retina displays are high-resolution screens on which graphics are extra sharp and text is super crisp.
First off, a little background. The LCD screens used in Apple’s displays use a grid of “pixels”—the smallest possible dot whose color can be controlled—to create all the text and graphics you see. The first Mac needed 72 pixels in each direction to draw a 1-inch square, giving it a pixel density of 72 pixels-per-inch (ppi). Thanks to manufacturing advances in screen technology since 1984, the iPhone 6s Plus screen can fit a stunning 401 pixels into each inch. As pixel density goes up, the pixels get smaller. With a 72 ppi screen, it’s easy to see each individual pixel in a character, and the higher the pixel density, the harder it becomes to pick out separate pixels.
When Steve Jobs unveiled the iPhone 4 in 2010, he said that for a screen that’s held 10 to 12 inches from the eye—about the distance at which many people hold their iPhones—the human eye can’t resolve individual pixels if it’s about 300 ppi. At longer distances, it becomes harder to discern small details, so most people won’t be able to pick out pixels on a screen viewed at arm’s length, such as an iMac display, if it’s about 220 ppi.
A “Retina display,” then, is any screen whose pixel density is high enough that someone with 20-20 vision cannot see individual pixels at the standard viewing distance used for that device.
For the Mac, the necessary pixel density for a Retina display is about 220 ppi. Larger iPads have a pixel density of 264 ppi, and the iPad mini checks in at 326 ppi. From the iPhone 4 through the iPhone 6s, pixel density stayed at 326 ppi, but the iPhone 6s Plus upped it to 401 ppi. The tiny Apple Watch screen is about 330 ppi.
Practically speaking, a Retina display looks better than a non-Retina display. Put a 27-inch iMac with 5K Retina display (218 ppi) next to a non-Retina 27-inch Thunderbolt display (109 ppi), and the difference will be noticeable, particularly with text. If you suffer from eyestrain, reading on a Retina display will likely be easier and less tiring, since the words will be clear and crisp, without any of the fuzziness on the edges that you see on lesser displays.
Happily, there are few decisions to make when it comes to Retina displays. All recent models of the iPad, iPhone, iPod touch, and Apple Watch have Retina displays, so you’re good there. In the Mac world, however, not all MacBook models have switched, and Apple still sells some non-Retina iMacs and the non-Retina Thunderbolt Display. Plus, not all Macs can drive an external display that would be equivalent to a Retina display, even if Apple were to update the Thunderbolt Display to Retina. So if you’re buying a Mac now and there’s a choice between a Retina and a non-Retina option, be sure to compare them in person before deciding. My guess is that soon all Apple displays will be Retina Displays.
One last thing. It’s important to realize “Retina display” is an Apple trademark. So you won’t see any other manufacturers talking about their products as having Retina displays.
Dear Friends,
I have an arctic kiwi plant in my garden here. I get grape-sized sweet tasting kiwis every 5 years or so but the plant itself is huge. I have welded together an arbor of sorts from re-bar to support the vines of the kiwi and each year it reaches out to try to strangle the apple trees that are close by. Before we left for on our lobster-fest this past weekend, the kiwi was just getting leaves but by the time we returned the familiar giant green blob was in full greenery.
The rest of the Green Mountains are alive with a thousand shades of green, too. The black flies have calmed down a bit so I guess the frogs, bats and birds are eating well. Rob and his team had a successful “technology pavilion” at the Vermont Business and Industry Expo. There was a lot of interest in the products from some of our partners like Otterbox, Seagate/Lacie, Belkin, Sonos, Spyder Digital and Heckler Design. I spent an afternoon there meeting up with some old friends and quite a few politicians that were wandering the aisles.
With Apple’s WWDC only 10 days away, the rumor mills are running full time. I am sure there will be some get new advances in both Mac OS and iOS and who knows what surprises Apple will have in store for us. I know I will be catching the keynote via the “Apple Events” app on my AppleTV.
This week’s Kibbles & Bytes Exclusive features the iPad Air 2 with 64GB of storage in either silver or space gray for $50 off! This unit features Wi-Fi connectivity and normally sells for $499.99 but this week, exclusively for Kibbles & Bytes readers you can buy this new iPad Air 2 for only $449.99.
Most people have never given much thought to how the keys on their keyboard are arranged. However, in the tech community there has been much debate about what arrangement is the most optimal to use. The standard keyboard layout is called QWERTY, after the first six letters to appear on the top left. The layout was designed in the 1870s for use in typewriters, and remains in use on an overwhelming majority of keyboards today.
Some people have argued that QWERTY is an inefficient layout. Since QWERTY was originally created for typewriters, the keys are optimized for them. However, typewriters work differently from computers. Typewriters have physical mechanisms to print each letter onto the paper. If certain keys are typed too quickly after each other, the mechanisms can collide and cause a jam. The QWERTY layout was designed to prevent this as much as possible, by placing keys that are commonly typed together far away from each other. This helps to prevent jams in typewriters, but can be inefficient for typing on a computer, where key jams are not a possibility.
The leading rival to QWERTY is the Dvorak layout, patented in 1936 by Dr. August Dvorak. The Dvorak layout was designed to eliminate the inefficiencies that plagued QWERTY. Dvorak was scientifically designed to enable faster typing, reduce errors, and reduce strain-related injuries. There have been studies confirming these claims, but many of these studies were administered by Dvorak and his associates. There were also some flaws discovered in the methodologies of the studies. Some non-biased studies have been inconclusive for various reasons, but most seem to at least agree that Dvorak is significantly easier to learn to type with than QWERTY.
At this point, the main obstacle to adoption of a non-standard keyboard layout is the fact virtually all typists are already used to the QWERTY layout. Once again, tradition prevails over innovation.