Kibbles & Bytes Blog

  • Crystal Ball Gazing

    It is that time of the year where I review my predictions for 2014 and polish up the crystal ball for 2015.

    Here’s what the ball said last year:

    *Apple stock will exceed $700 by year’s end*

    __Nailed that one!__

    *Apple will introduce “wearable” technology that will have some features that surprise Hapy*

    __The Apple watch was introduced, don’t know if Hapy was surprised but I am pretty sure that some feature did__

    *The Apple TV will become more than a “hobby”*

    __More and more content is becoming available and with Apple selling over 20 million of the devices, I am giving myself this one, too__

    *There really will be confirmation of extraterrestrial (intelligent) life*

    __Okay, discovery of water on Mars and earth-like planets doesn’t quite qualify__

    *The Cubs will really climb out of the cellar this season and the Washington Nationals will win the World Series*

    __Just wait until next year__

    *The Celtics will make the playoffs, lose in the first round and the Indiana Pacers will upset the Miami Heat and go on to win the NBA Championship*

    __Just wait until 2017?__

    *The Democrats will not lose the US Senate and will pick up seats in the House*

    __Just wait until 2016?__

    *The Patriots will not win the Super Bowl*

    __Congrats to the Seahawks!__

    *Norway will win the most medals at the Winter Olympics with the USA not doing better than 4th place in the medal count*

    __Norway finished 3rd and the USA 2nd – Russia had the most__

    *There will be at least one significant event tied undisputedly to climate change*

    __Lots of events and crazy weather but nothing that meets my criteria for significant event__

    *The polls will show that a majority of Americans have favorable opinions of the Affordable Care Act (Obamacare) by the end of the year*

    __Not a good year for the ACA even though many Americans have greater coverage__

    Hmmm… three out of eleven – not so good for 2014. I’d better put some elbow grease into that crystal ball polishing.

  • _Dear Friends,_

    Happy New Year to each and every Kibbles reader! 2014 is in the books and we look forward to an exciting 2015. We already know that there will be some great new products from Apple this new year with the Apple Watch scheduled to be released in the spring and we also know that Apple has been working hard on a variety of other new products. We are also entering Small Dog Electronics’ 20th anniversary year and it is hard to believe that we have been around that long. I know that when I started the company in my garage, I had no idea that we would still be providing Apple products and accessories two decades later.

    We have decided to concentrate our marketing efforts during January to center around the Martin Luther King, Jr. national holiday with the focus on “Celebrate Diversity”.  At Small Dog Electronics we are firm believers that diversity brings strength. No color, race, religion, gender, or sexual orientation separates us. We are truly all equal members of the human family. This has been a core belief for the company for our 20 years! Several years ago we ran a series of “celebrate diversity” web banners that, at the time, were controversial. We lost some customers but I think we gained far more with our message of equality.

    The diverse product offerings that we have are a great tie-in, whether you are looking for a desktop or portable device or any of the wide range of peripherals like Beats headphones, home automation products or data backup solutions. While it is a marketing campaign, our hearts are deeply invested in promoting equality.

    The holiday season seems to have been a big success for Apple as data from the analytics company Flurry shows that iPhones and iPads made up more than half of all mobile device activations between December 19th and 25th. That was three times the number of activations as the second place finisher, Samsung.  

    I don’t know what you got for the holidays, but if you received an iPad or iPhone you probably need a spare charger to keep it charged up. And you probably need one for the car, too! This week’s Kibbles & Bytes exclusive features the Hammerhead 4-port USB charger and Hammerhead 2-port 17 watt car charger bundled with an Apple 1 meter Lightning to USB cable for only $39.99. This bundle is normally $65!

    “*See this great deal here!*”:http://www.smalldog.com/wag900001678

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  • Electromagnetism and Hard Drive Destruction

    I received some great feedback about my article about boost converters in the “*last edition of Tech Tails.*”:http://blog.smalldog.com/techtails/tt917/ That series is certainly one I plan on continuing and am also forming a list of other things that I will be writing about. This week, though, I wanted to write about hard drives.

    Platter-based magnetic hard drives all eventually wear out because they have moving parts. The bearings in the motor can dry out, the read arm can become misaligned…it’s a miracle that with the precise tolerances required hard drives work at all. When they do fail, it’s important to destroy them properly so that data cannot be recovered off them.

    There are a number of ways to destroy hard drives so that the data is not readable on the platters. If you have a good drill press, you can drill right through the case and platters. There are also degaussing machines that attempt to remove (to nearly zero) the magnetically stored bits on the platters. The Department of the Navy lists bending, drilling, cutting, shredding or melting as acceptable platter destruction techniques.

    Recently here at Small Dog HQ, we began cleaning out boxes of old PATA hard drives. The data on these drives, while old, still might have value, so it was important that we destroyed them properly. Since we don’t have a good drill press here, I took to disassembling the drives and removing the platters by hand. With the platters removed the empty shells can be recycled as e-waste.

    Eventually, I had quite the stack of silver platters sitting on my desk. Originally, I planned to simply drill holes through the bare platters, but this proved to be time consuming and hard on the portable drill and bit we were using. Instead, I opted for a hammer and nail setter to put dents all over the platters before bending them. I set up the first platter on a block of wood, knocked it a few times with the setter and done. Easy! I grabbed the next platter, aligned the setter, swung the hammer and SMASH! The platter fractured into hundreds of tiny shards!

    This is an important lesson I’m surprised I didn’t already know; hard drive platters can be made of aluminum or glass. The aluminum ones dent easily and will not shatter, but the glass ones definitely will. Now I had a problem. How on earth was I supposed to tell which platters were aluminum and which were glass? They look identical, they feel identical, they even weigh the same.

    There are a number of ways to distinguish aluminum and glass platters, but this one is my favorite and was 100% accurate when I used it. It involves using one of the strong neodymium magnets inside the hard drive case. If you take the magnet and place it flush against the platter and drag it across, you will feel some resistance if the platter is aluminum. Almost like it’s sticking to the platter. A glass platter will exhibit no resistance. Of course this is not possible because neither glass nor aluminum is magnetic. What’s going on here? Aluminum is not magnetic, but it can carry electrical current. Physics 101: Move a magnet past conductive metal and you’ll create electrical current. In the case of the platter, the currents being generated will have magnetic fields that exactly oppose the original change in magnetic flux (the one created by dragging the magnet across the platter). This result is predicted by something called “Lenz’s Law.”:http://en.wikipedia.org/wiki/Lenz_law

    The induced currents (called eddy currents) and their respective magnetic fields act to interfere with the motion of the magnet being dragged on the platter. This is why you can feel resistance as though the magnet is sticking to the platter. The same effect can be demonstrated more dramatically with neodymium magnet and a straight copper pipe. Copper is also non-magnetic, but if you drop the magnet through the pipe, it will fall far more slowly than if it was falling based on gravity alone. Once again, eddy currents and magnetic fields are being created by the moving magnet and acting to cancel out the original change in magnetic flux. In this case, gravity wins out, but not before the magnetic fields slow the magnet’s descent substantially.

    So there you have it. A neat application of a very basic and important law of electromagnetism.

  • Surf Safe

    When I decided to write my first Tech Tails article I was going to do a article on retro gaming on your MacBook. Then, I got a phone call from Dave (name changed for this -tail- tale). Dave is a Mac user, family man, and one of our clients. On Christmas Eve, Dave received a phone call from “Apple Service” saying that his iMac and MacBook had been compromised and were “full of viruses”. But what Dave was experiencing wasn’t a malware infection, but another form of the dark arts: social engineering.

    The Wikipedia article on “*social engineering*”:http://en.wikipedia.org/wiki/Social_engineering defines it as, “psychological manipulation of people into performing actions or divulging confidential information. A type of a confidence trick for the purpose of information gathering, fraud, or system access, it differs from a traditional ‘con’ in that it is often one of many steps in a more complex fraud scheme.” Basically it takes advantage of the trait of decision making known as cognitive biases (also sometimes known as “bugs in the human hardware”) to confuse you and then get you to give up sensitive information.

    There are different types of social engineering: pretexting, diversion theft, phishing, phone phishing, baiting, quid pro quo, tailgating, shoulder surfing and more. In Dave’s case this was phone phishing. He thought it was a legitimate phone call from Apple, but towards the end it turned into attempting to convince him to buy bogus software that would likely have allowed the hacker to access his machine remotely. Also, if he had purchased this software, the attackers would have his credit card information. With this information in hand, these criminals can purchase what is called white plastic (or blank magnetic credit cards), transfer the credit card numbers onto the magnetic strip, and then have a functioning credit card to use as they wish.

    Now I’m used to hearing this all the time in the PC world: “Microsoft just called me did some stuff with my computer and now my laptop doesn’t work anymore.” Microsoft would never call you out of the blue about your computer, and the same goes for Apple. The only way to prevent this is education, not anti-virus software. I highly recommend reading this helpful information on “Avoiding Social Engineering and Phishing Attacks”:https://www.us-cert.gov/ncas/tips/ST04-014 to learn how not to be a victim of these types of scams.

    Surf safe my friends!

  • Native Resolution on Retina Macs

    The primary benefits of a Retina screen go without saying, but I’ll say them anyway: incredible pixel density and beautiful colors create a sharp and vibrant image. The specific reason for the sharpness of everything is that where there used to be one pixel, there is now a group of pixels refining the image and creating the sharpness you see. This creates a much more visually appealing image but, when it comes to the potential screen real estate of the computer, is very wasteful. All those pixels could be put to work showing you more things on your screen, not just sharpening what is already there.

    The easiest way to achieve this is to go into the display setting in *System Preferences*. By default the setting “Best for Retina display” should be checked. If you check the other option, “Scaled”, then it brings up a list of different resolutions. “More Space” is the most space you can select in the Displays preferences. To give you some reference, a 15” Retina MacBook Pro’s default resolution has the same amount of screen real estate as the old 15” computers, 1440 x 900, not very much room to work with. The “More Space” setting brings this up to the equivalent of a 1920 x 1200, a much better amount of screen real estate.

    But what if you want to squeeze all the usable screen real estate out of these amazing displays? That’s where a third party app called “*EasyRes*”:https://itunes.apple.com/us/app/easyres/id688211836?mt=12&at=11lb7k comes in. Costing only $7.99, this little app lives in your top bar and easily lets you switch between all possible resolutions the display can conform to. This includes an option for “native” resolution mode. This mode utilizes all the pixels of the display with no doubling, which massively increased the highest usable resolution of the display from 1920 x 1200 to its truly massive natural resolution of 2880 x 1800. Now this does make all of your text incredibly small but if you are using it on your lap and need to improve your workflow, more screen real estate can be incredibly valuable.

  • _Hello friends,_

    I hope everyone is enjoying this holiday season. We have had some unusually warm weather for Vermont as of late, but by the time you receive this newsletter, we should be right back into the teens. The days are finally getting longer and, even though it is an unpopular sentiment among the many outdoor enthusiasts around here, I hope the snow melts soon.

    You may have noticed that I am not the usual Mike that writes the Tech Tails intro. As we continually insist: Always have a backup! I may not be a true clone (Don has put an end to our genetic engineering experiments in the tech room…for now…) but I can still boot this issue up.

    We have articles this week on how to take advantage of the incredible screen resolution on Apple’s Retina displays, avoiding phishing scams, and, last but not least, Scott gives us a science lesson and then smashes some stuff.

    Thanks for joining us in 2014. We’ll talk to you again in 2015. Happy New Year!

    -Mike D.
    “michaeld@smalldog.com”:mailto:michaeld@smalldog.com

  • All of us at Small Dog Electronics want to send our sincere best wishes for a safe and happy holiday and New Year from our family to yours! We look forward to talking with you again in 2015!

    I’ll be heading up to Miami on Sunday to catch the Boston Celtics playing the Miami Heat. I hope Rajon Rondo isn’t traded first!

    Thank you for reading this issue of Kibbles & Bytes and once again, Happy Holidays!

    Your Kibbles & Bytes Team,

    _Don, Rachel, Dean & Mike_

  • Small Dog Gift Guide – Part 2

    __We’ve asked a few of our employees what their favorite gifts are this season – either to get or to give, of course – and we have highlighted a few of the best!__

    *Don,* __President and Top Dog:__
    !>http://blog.smalldog.com/images/4178.jpg!
    * The Nest smart thermostat is a great holiday gift! I use them in my home and am saving money daily as the Nest learns my habits, turns the heat (or AC) down when I am away and back up when I get home. It learns that I like it cool when I sleep and warm in the morning. It reduces your carbon footprint by only providing heat or cooling when you need it. While it is super easy to install and operate, Small Dog Electronics can come to your home to help with the installation, too! The Nest thermostat is a thoughtful gift and keeps giving.

    *Hapy,* __President and CFO:__
    !>http://blog.smalldog.com/images/4176.jpg!
    * I would recommend the “*EZQuest battery backup charger*”:http://www.smalldog.com/product/85602/ezquest-volt-9000mah-2-1-amp-dual-usb-battery-charger-silver for iPhone and iPad (and most other USB devices). This sleek battery can charge your iPhone and your iPad at the same time if needed, and can store multiple charges. Never be left without a charge on your phone ever again! This has saved my bacon numerous times. Be sure to purchase an extra lightning cable to go with it (the “*6-inch Belkin cable*”:http://www.smalldog.com/product/83704 is ideal).

    !http://blog.smalldog.com/images/4180.jpg!
    * This year we added the Sonos line to our offering and I picked up a few speakers for my house and they are awesome! If you’re not familiar, Sonos is wireless speaker system that you connect through your wireless network that allows you to stream music to any room in your house from an iPad, iPhone, computer, and more. You can have reggae in the kitchen, jazz in the den, and blues jamming in the garage. It allows you to access your music streaming services like iTunes, Pandora, Spotify, and Rhapsody as well as giving you access to radio stations around the world. If you’re like me and have a large music collection stored on an external drive you can access all that music as well. The best thing about Sonos is not the speakers themselves, but the app and how simply it brings all your music into one simple control panel. If you like the idea of using this app and already have a nice speaker setup, you can add the Sonos connect which connects your existing stereo system to your Wi-Fi network. Available for purchase in our retail stores only.

    *Will,* __Product Manager:__
    !>http://blog.smalldog.com/images/4177.jpg!
    * My favorite product this Christmas to gift is the “*Goal Zero Torch 250,*”:http://www.smalldog.com/wag900001638 which is simply great for anyone who spends their winter in VT. It is a flashlight and floodlight, a backup battery, and includes a solar panel for recharging if the sun were ever to shine through. We’ve already had gnarly driving conditions and power outages…and it is only December. The best is yet to come! This is a great backup to have in the car, at home, or in your -Y2K-…-Mayan cataclysm-…zombie apocalypse shelter. 

    !http://blog.smalldog.com/images/4185.png!
    * I had a well-loved pair of “*Urbanears Medis*”:http://www.smalldog.com/search?search=urbanears+medis that finally succumbed to years of wear and tear that I’d love to have replaced. Not only was the sound quality exceptional, and the design simple, but they were very comfortable. I’ve tried numerous in-ear headphones over the years and the ones that fit into your ear canal become uncomfortable after a short period of time and most that just “sit” in your ear tend to fall out of mine. The Medis are unique in that they have special “EarClick” technology (replaceable rubber pieces) that hold it at rest–sort of suspended–in your ear and it can’t fall out. Better yet, since most people’s ears aren’t all the same size or necessarily symmetrical, they come with a few differently sized sets of the rubber bits so you can customize them for comfort in your ears. An added bonus for comfort and audio quality is that the cords are wrapped in cloth. You’re probably thinking, “Audio quality?!”. Yes, there’s a fair amount of vibration transmitted along headphone cords that interferes with what you hear, but that is absorbed and muted by the cloth.

    *Jim,* __Phone and Web Sales__

    !

    h2. For more holiday gift ideas and specials, visit “*smalldog.com/macthehalls*”:http://www.smalldog.com/macthehalls/holiday-2014-sale or come into one of our “*retail stores.*”:http://www.smalldog.com/retail/visit-us-in-store-at-any-of-our-locations Our South Burlington store is offering “extended hours”:http://www.smalldog.com/burlington/macs-ipods-iphone-gear-apple-service-in-burlington-vermont now through Christmas eve.

    h2. No matter what you’re getting or giving this holiday season, be sure to share it with family and friends!

  • 'Tis the Season of Giving…Back

    Charitable giving is an integral part of our business, and we believe that helping our community is especially important during the holidays. We also believe that every person has a right to be safe for the holidays. That is why this holiday season, from December 17th through December 24th, when you purchase any external hard drive at one of our “*retail stores*”:http://www.smalldog.com/retail/visit-us-in-store-at-any-of-our-locations, we will donate $15 to Prevent Child Abuse Vermont. While it is sometimes difficult to compete with the big box stores solely on price, we do feel that we can compete effectively by being contributing and involved members of our communities.

    We are thrilled to partner with “*Prevent Child Abuse of Vermont*”:http://www.pcavt.org to ensure that they do what they do best – help those in need. And isn’t that what the holiday season is really all about?