Kibbles & Bytes Blog

  • Electromagnetism and Hard Drive Destruction

    I received some great feedback about my article about boost converters in the “*last edition of Tech Tails.*”:http://blog.smalldog.com/techtails/tt917/ That series is certainly one I plan on continuing and am also forming a list of other things that I will be writing about. This week, though, I wanted to write about hard drives.

    Platter-based magnetic hard drives all eventually wear out because they have moving parts. The bearings in the motor can dry out, the read arm can become misaligned…it’s a miracle that with the precise tolerances required hard drives work at all. When they do fail, it’s important to destroy them properly so that data cannot be recovered off them.

    There are a number of ways to destroy hard drives so that the data is not readable on the platters. If you have a good drill press, you can drill right through the case and platters. There are also degaussing machines that attempt to remove (to nearly zero) the magnetically stored bits on the platters. The Department of the Navy lists bending, drilling, cutting, shredding or melting as acceptable platter destruction techniques.

    Recently here at Small Dog HQ, we began cleaning out boxes of old PATA hard drives. The data on these drives, while old, still might have value, so it was important that we destroyed them properly. Since we don’t have a good drill press here, I took to disassembling the drives and removing the platters by hand. With the platters removed the empty shells can be recycled as e-waste.

    Eventually, I had quite the stack of silver platters sitting on my desk. Originally, I planned to simply drill holes through the bare platters, but this proved to be time consuming and hard on the portable drill and bit we were using. Instead, I opted for a hammer and nail setter to put dents all over the platters before bending them. I set up the first platter on a block of wood, knocked it a few times with the setter and done. Easy! I grabbed the next platter, aligned the setter, swung the hammer and SMASH! The platter fractured into hundreds of tiny shards!

    This is an important lesson I’m surprised I didn’t already know; hard drive platters can be made of aluminum or glass. The aluminum ones dent easily and will not shatter, but the glass ones definitely will. Now I had a problem. How on earth was I supposed to tell which platters were aluminum and which were glass? They look identical, they feel identical, they even weigh the same.

    There are a number of ways to distinguish aluminum and glass platters, but this one is my favorite and was 100% accurate when I used it. It involves using one of the strong neodymium magnets inside the hard drive case. If you take the magnet and place it flush against the platter and drag it across, you will feel some resistance if the platter is aluminum. Almost like it’s sticking to the platter. A glass platter will exhibit no resistance. Of course this is not possible because neither glass nor aluminum is magnetic. What’s going on here? Aluminum is not magnetic, but it can carry electrical current. Physics 101: Move a magnet past conductive metal and you’ll create electrical current. In the case of the platter, the currents being generated will have magnetic fields that exactly oppose the original change in magnetic flux (the one created by dragging the magnet across the platter). This result is predicted by something called “Lenz’s Law.”:http://en.wikipedia.org/wiki/Lenz_law

    The induced currents (called eddy currents) and their respective magnetic fields act to interfere with the motion of the magnet being dragged on the platter. This is why you can feel resistance as though the magnet is sticking to the platter. The same effect can be demonstrated more dramatically with neodymium magnet and a straight copper pipe. Copper is also non-magnetic, but if you drop the magnet through the pipe, it will fall far more slowly than if it was falling based on gravity alone. Once again, eddy currents and magnetic fields are being created by the moving magnet and acting to cancel out the original change in magnetic flux. In this case, gravity wins out, but not before the magnetic fields slow the magnet’s descent substantially.

    So there you have it. A neat application of a very basic and important law of electromagnetism.

  • Surf Safe

    When I decided to write my first Tech Tails article I was going to do a article on retro gaming on your MacBook. Then, I got a phone call from Dave (name changed for this -tail- tale). Dave is a Mac user, family man, and one of our clients. On Christmas Eve, Dave received a phone call from “Apple Service” saying that his iMac and MacBook had been compromised and were “full of viruses”. But what Dave was experiencing wasn’t a malware infection, but another form of the dark arts: social engineering.

    The Wikipedia article on “*social engineering*”:http://en.wikipedia.org/wiki/Social_engineering defines it as, “psychological manipulation of people into performing actions or divulging confidential information. A type of a confidence trick for the purpose of information gathering, fraud, or system access, it differs from a traditional ‘con’ in that it is often one of many steps in a more complex fraud scheme.” Basically it takes advantage of the trait of decision making known as cognitive biases (also sometimes known as “bugs in the human hardware”) to confuse you and then get you to give up sensitive information.

    There are different types of social engineering: pretexting, diversion theft, phishing, phone phishing, baiting, quid pro quo, tailgating, shoulder surfing and more. In Dave’s case this was phone phishing. He thought it was a legitimate phone call from Apple, but towards the end it turned into attempting to convince him to buy bogus software that would likely have allowed the hacker to access his machine remotely. Also, if he had purchased this software, the attackers would have his credit card information. With this information in hand, these criminals can purchase what is called white plastic (or blank magnetic credit cards), transfer the credit card numbers onto the magnetic strip, and then have a functioning credit card to use as they wish.

    Now I’m used to hearing this all the time in the PC world: “Microsoft just called me did some stuff with my computer and now my laptop doesn’t work anymore.” Microsoft would never call you out of the blue about your computer, and the same goes for Apple. The only way to prevent this is education, not anti-virus software. I highly recommend reading this helpful information on “Avoiding Social Engineering and Phishing Attacks”:https://www.us-cert.gov/ncas/tips/ST04-014 to learn how not to be a victim of these types of scams.

    Surf safe my friends!

  • Native Resolution on Retina Macs

    The primary benefits of a Retina screen go without saying, but I’ll say them anyway: incredible pixel density and beautiful colors create a sharp and vibrant image. The specific reason for the sharpness of everything is that where there used to be one pixel, there is now a group of pixels refining the image and creating the sharpness you see. This creates a much more visually appealing image but, when it comes to the potential screen real estate of the computer, is very wasteful. All those pixels could be put to work showing you more things on your screen, not just sharpening what is already there.

    The easiest way to achieve this is to go into the display setting in *System Preferences*. By default the setting “Best for Retina display” should be checked. If you check the other option, “Scaled”, then it brings up a list of different resolutions. “More Space” is the most space you can select in the Displays preferences. To give you some reference, a 15” Retina MacBook Pro’s default resolution has the same amount of screen real estate as the old 15” computers, 1440 x 900, not very much room to work with. The “More Space” setting brings this up to the equivalent of a 1920 x 1200, a much better amount of screen real estate.

    But what if you want to squeeze all the usable screen real estate out of these amazing displays? That’s where a third party app called “*EasyRes*”:https://itunes.apple.com/us/app/easyres/id688211836?mt=12&at=11lb7k comes in. Costing only $7.99, this little app lives in your top bar and easily lets you switch between all possible resolutions the display can conform to. This includes an option for “native” resolution mode. This mode utilizes all the pixels of the display with no doubling, which massively increased the highest usable resolution of the display from 1920 x 1200 to its truly massive natural resolution of 2880 x 1800. Now this does make all of your text incredibly small but if you are using it on your lap and need to improve your workflow, more screen real estate can be incredibly valuable.

  • _Hello friends,_

    I hope everyone is enjoying this holiday season. We have had some unusually warm weather for Vermont as of late, but by the time you receive this newsletter, we should be right back into the teens. The days are finally getting longer and, even though it is an unpopular sentiment among the many outdoor enthusiasts around here, I hope the snow melts soon.

    You may have noticed that I am not the usual Mike that writes the Tech Tails intro. As we continually insist: Always have a backup! I may not be a true clone (Don has put an end to our genetic engineering experiments in the tech room…for now…) but I can still boot this issue up.

    We have articles this week on how to take advantage of the incredible screen resolution on Apple’s Retina displays, avoiding phishing scams, and, last but not least, Scott gives us a science lesson and then smashes some stuff.

    Thanks for joining us in 2014. We’ll talk to you again in 2015. Happy New Year!

    -Mike D.
    “michaeld@smalldog.com”:mailto:michaeld@smalldog.com

  • All of us at Small Dog Electronics want to send our sincere best wishes for a safe and happy holiday and New Year from our family to yours! We look forward to talking with you again in 2015!

    I’ll be heading up to Miami on Sunday to catch the Boston Celtics playing the Miami Heat. I hope Rajon Rondo isn’t traded first!

    Thank you for reading this issue of Kibbles & Bytes and once again, Happy Holidays!

    Your Kibbles & Bytes Team,

    _Don, Rachel, Dean & Mike_

  • Small Dog Gift Guide – Part 2

    __We’ve asked a few of our employees what their favorite gifts are this season – either to get or to give, of course – and we have highlighted a few of the best!__

    *Don,* __President and Top Dog:__
    !>http://blog.smalldog.com/images/4178.jpg!
    * The Nest smart thermostat is a great holiday gift! I use them in my home and am saving money daily as the Nest learns my habits, turns the heat (or AC) down when I am away and back up when I get home. It learns that I like it cool when I sleep and warm in the morning. It reduces your carbon footprint by only providing heat or cooling when you need it. While it is super easy to install and operate, Small Dog Electronics can come to your home to help with the installation, too! The Nest thermostat is a thoughtful gift and keeps giving.

    *Hapy,* __President and CFO:__
    !>http://blog.smalldog.com/images/4176.jpg!
    * I would recommend the “*EZQuest battery backup charger*”:http://www.smalldog.com/product/85602/ezquest-volt-9000mah-2-1-amp-dual-usb-battery-charger-silver for iPhone and iPad (and most other USB devices). This sleek battery can charge your iPhone and your iPad at the same time if needed, and can store multiple charges. Never be left without a charge on your phone ever again! This has saved my bacon numerous times. Be sure to purchase an extra lightning cable to go with it (the “*6-inch Belkin cable*”:http://www.smalldog.com/product/83704 is ideal).

    !http://blog.smalldog.com/images/4180.jpg!
    * This year we added the Sonos line to our offering and I picked up a few speakers for my house and they are awesome! If you’re not familiar, Sonos is wireless speaker system that you connect through your wireless network that allows you to stream music to any room in your house from an iPad, iPhone, computer, and more. You can have reggae in the kitchen, jazz in the den, and blues jamming in the garage. It allows you to access your music streaming services like iTunes, Pandora, Spotify, and Rhapsody as well as giving you access to radio stations around the world. If you’re like me and have a large music collection stored on an external drive you can access all that music as well. The best thing about Sonos is not the speakers themselves, but the app and how simply it brings all your music into one simple control panel. If you like the idea of using this app and already have a nice speaker setup, you can add the Sonos connect which connects your existing stereo system to your Wi-Fi network. Available for purchase in our retail stores only.

    *Will,* __Product Manager:__
    !>http://blog.smalldog.com/images/4177.jpg!
    * My favorite product this Christmas to gift is the “*Goal Zero Torch 250,*”:http://www.smalldog.com/wag900001638 which is simply great for anyone who spends their winter in VT. It is a flashlight and floodlight, a backup battery, and includes a solar panel for recharging if the sun were ever to shine through. We’ve already had gnarly driving conditions and power outages…and it is only December. The best is yet to come! This is a great backup to have in the car, at home, or in your -Y2K-…-Mayan cataclysm-…zombie apocalypse shelter. 

    !http://blog.smalldog.com/images/4185.png!
    * I had a well-loved pair of “*Urbanears Medis*”:http://www.smalldog.com/search?search=urbanears+medis that finally succumbed to years of wear and tear that I’d love to have replaced. Not only was the sound quality exceptional, and the design simple, but they were very comfortable. I’ve tried numerous in-ear headphones over the years and the ones that fit into your ear canal become uncomfortable after a short period of time and most that just “sit” in your ear tend to fall out of mine. The Medis are unique in that they have special “EarClick” technology (replaceable rubber pieces) that hold it at rest–sort of suspended–in your ear and it can’t fall out. Better yet, since most people’s ears aren’t all the same size or necessarily symmetrical, they come with a few differently sized sets of the rubber bits so you can customize them for comfort in your ears. An added bonus for comfort and audio quality is that the cords are wrapped in cloth. You’re probably thinking, “Audio quality?!”. Yes, there’s a fair amount of vibration transmitted along headphone cords that interferes with what you hear, but that is absorbed and muted by the cloth.

    *Jim,* __Phone and Web Sales__

    !

    h2. For more holiday gift ideas and specials, visit “*smalldog.com/macthehalls*”:http://www.smalldog.com/macthehalls/holiday-2014-sale or come into one of our “*retail stores.*”:http://www.smalldog.com/retail/visit-us-in-store-at-any-of-our-locations Our South Burlington store is offering “extended hours”:http://www.smalldog.com/burlington/macs-ipods-iphone-gear-apple-service-in-burlington-vermont now through Christmas eve.

    h2. No matter what you’re getting or giving this holiday season, be sure to share it with family and friends!

  • 'Tis the Season of Giving…Back

    Charitable giving is an integral part of our business, and we believe that helping our community is especially important during the holidays. We also believe that every person has a right to be safe for the holidays. That is why this holiday season, from December 17th through December 24th, when you purchase any external hard drive at one of our “*retail stores*”:http://www.smalldog.com/retail/visit-us-in-store-at-any-of-our-locations, we will donate $15 to Prevent Child Abuse Vermont. While it is sometimes difficult to compete with the big box stores solely on price, we do feel that we can compete effectively by being contributing and involved members of our communities.

    We are thrilled to partner with “*Prevent Child Abuse of Vermont*”:http://www.pcavt.org to ensure that they do what they do best – help those in need. And isn’t that what the holiday season is really all about?

  • Google Santa Tracker

    For a few weeks now, I’ve been hearing faint sounds of Christmas music coming through the ceiling in the IT room here at Small Dog HQ. I mumbled some humbuggeries as I headed up the stairs to see what all this was about. As it turns out our new marketeer, “*Rachel,*”:http://blog.smalldog.com/authors/rachelnarkewicz is a pretty big fan of Christmas and has been playing Christmas music since at least the beginning of December. Through a furrowed brow I made some comments about “kids these days” before returning to my ground level lair to scheme against Christmas and joy in general.

    Back at my desk, I opened Safari to begin composing a sternly worded email to management outlining why I felt happiness and joy among employees in the workplace was inappropriate. When Safari opened though, it immediately jumped to “*santatracker.google.com*”:https://santatracker.google.com instead of my usual homepage of “*http://www.starshiptroopers.net*”:http://www.starshiptroopers.net. As I tried to figure out what sorcery had taken place for santatracker.google.com to usurp the coveted designation as __my__ homepage I started to hear cute little noises coming from the page.

    Ok, maybe I could take a few minutes and look around before getting on to my email. The animations and sounds were pretty cute after all. As I moved the mouse around, I noticed some of the things on the page were interactive. One of the icons looked like a fan. Clicking on it brought up a little animation of what looked like a blowdryer blowing air at a reindeer on a platform in some kind of elf test lab. Below were controls to click on that changed the speed of the air. A tiny smirk crept onto my face; this was pretty neat. That email still needed to be sent though.

    Clicking back I was once again greeted with the cute animations and sounds of this little elf world. There appeared to be many other games, animations and links. There was even a countdown showing when Santa would be making his delivery run. I could only imagine what cute animations that would have!

    Before I knew it I had all but forgotten about sending the anti-joy email to management. The Santa Tracker was just too much fun. It was around this time that I felt a sharp pain in my face. Reaching my hand up and expecting to find a gash or inexplicable bruise I found my mouth was contorted into a weird shape that was unfamiliar to me. Opening a new tab in Safari, I entered a description of my symptom into google. The first result was a wikipedia page about “*__smiling__.*”:http://en.wikipedia.org/wiki/Smile It said that “Among humans, smiling is an expression denoting pleasure, sociability, happiness, or amusement.” My last visit to the physician had indeed confirmed I was human. Was I experiencing this expression of “happiness” and “amusement”?

    Eventually, I had to conclude that I was. Maybe Rachel wasn’t so bad after all, and maybe, __just maybe__, happiness and joy among employees in the workplace __was__ acceptable. Maybe it could even be encouraged. All this change of heart wouldn’t have come about without the simple, cute and fun Santa Tracker at “*santatracker.google.com.*”:https://santatracker.google.com

  • Apple: The Year in Review

    *January*

    * Apple announces the strongest ever quarterly earnings with $13.1 billion profit on $57.6 billion in sales
    * It was the seventh anniversary of the iPhone and the thirtieth anniversary of the Mac

    *February*

    * Mac Pro did not ship
    * Lots of rumors about iPhones and Apple Watch

    *March*

    * Apple announces CarPlay iOS vehicle integration
    * Apple launches 8GB iPhone 5c
    * Apple sells its 500 millionth iPhone
    * Microsoft releases iOS Office Apps
    * World’s first Apple reseller, FirstTech, closes after 73 years in business 🙁

    *April*

    * Apple now accepts all products for recycling at retail stores
    * Angela Ahrendts joins Apple
    * Apple updates the MacBook Air line with faster Haswell processors and a price drop
    * Apple beats estimates with $10.2 billion profit on sales of $45.6 billion
    * Apple announces 7-for-1 stock split

    *May*

    * Apple acquires Beats

    *June*

    * Apple announces iOS 8
    * Apple announces OS X Yosemite
    * Apple unveils Swift, a new Xcode programming language
    * Apple introduces HomeKit and HealthKit
    * Apple announces iCloud Drive
    * Apple refreshes iPod touch

    *July*

    * Apple announces new partnership with IBM for enterprise apps
    * Apple reports $7.7 billion profit on $37.4 billion in sales

    *August*

    * Summertime and the living is easy

    *September*

    * Apple announces iPhone 6 and iPhone 6 Plus
    * Apple launches iOS 8
    * Apple announces Apple Pay
    * Apple announces Apple Watch

    *October*

    * Apple’s Sapphire partner GT Advanced Technologies files for bankruptcy
    * Apple announces iPad Mini 3
    * Apple announces new Mac Mini
    * Apple announces iPad Air 2
    * Apple announces 27-inch iMac with 5k Retina display
    * Apple releases Mac OSX 10.10 Yosemite
    * Apple reports $8.5 billion profit on $42.1 billion in sales
    * Apple discontinues the iPod classic

    *November*

    * Apple sells a ton of iPhones!

    *December*

    * Everyone is buying Apple products for the holidays
    * Apple wins iPod DRM case

  • _Dear Friends,_

    Happy Chanukah! Grace got out my Mom’s menorah and lit some candles but it is sure different being down here heading into the holidays in the sun rather than snow. I do get to watch the winter in Vermont via the webcams, but it is not quite the same as hanging out with the white stuff all around. I am not complaining, for sure.

    With some extended hours and some great values, all of our retail stores are ready to help with your holiday shopping whether it is time for a new “*Mac*”:http://www.smalldog.com/Macs or an “*iPad*”:http://www.smalldog.com/iPads or some “*Beats headphones.*”:http://www.smalldog.com/category/Beats_by_Dr._Dre We are in the middle of our “Be Safe for the Holidays” campaign where we are giving $15 to Prevent Child Abuse Vermont for each hard drive or Apple Time Capsule sold. I can not think of a better gift than a data backup solution for that special someone on your list. I know we have talked many times about how important it is to back up your data. Too many times people come in with failed hard drives and we hate the look on their face when we give the bad news that data was lost. Hard drives fail, it is just physics. In most cases, if you are using a traditional disk hard drive that is spinning at anywhere up to 10,000 rpm you are relying upon bearings and other mechanical components to protect your precious photos, writing and files.

    Need a quick gift for five of your favorite friends? This week’s Kibbles & Bytes special is a 5-pack of Chill Pill Speakers. This is a great stocking stuffer and we are offering a buy one get one promotion now but exclusively for Kibbles & Bytes readers we have a B2G3 promo! You get five Chill Pills for only $79.98! That’s a $200 value!

    “*See this great deal here!*”:http://www.smalldog.com/wag900001673

    Kibbles & Bytes will be taking a break next week and return on January 2nd with my predictions for the new year and a review of my crystal ball for 2014. But for this week let’s do a quick recap of the Apple year in review for 2014…

  • Nathan Persing

    Pets: 2 Dogs Lab/Rotty Mix Hobbies/Interests: 3D animation, web development, nintendo, linux Favorite Books: The Hitchhiker’s guide to the galaxy series, Darma Punx,…