Kibbles & Bytes Blog

  • Shellshock Vulnerability

    Over the past year many new security scares have popped up causing IT departments all over the world to scramble to protect their most vital data. One of the more recent ones, discovered in mid-September called Shellshock actually affected all machines that run the Unix shell Bash. Bash is the software behind the text-based utility called Terminal on Mac OS X systems. It gives the user access to all services that the computer has to offer and is also used on most Linux systems. It can be installed on Windows but doesn’t come standard, and requires a little bit of effort to get it to work on a Windows based system. Within hours of the discovery and announcement of the vulnerability, hackers took advantage and began creating extensive networks of vulnerable computers called Botnets, that when given a command from the controller can do just about anything without the owner/user of the infected computer knowing what was happening.

    This vulnerability within Bash allows commands to be run as administrator when the command is inside another command as a variable. It gets complicated but essentially if you have a long command that doesn’t require root access, there is a way to embed another command within that first and the embedded command will run with root access without having to input the root/administrator password. This sort of vulnerability is a major flaw and allows complete access to a system to install or use whatever resources are connected to the vulnerable machine without the need to authenticate as an administrator.

    Since the discovery, a method has also been discovered to determine if your machine has the flawed Bash version. Open Terminal (it’s in /Applications/Utilities or use Spotlight to find it) then copy and paste this command and press enter:

    @env x='() { :;}; echo vulnerable’ bash -c “echo this is a test”@

    If your system contains the vulnerability it will output two lines: one says “vulnerable” and the second line says “this is a test”. If you don’t have the vulnerability then all it will say is “this is a test”.

    Make sure your computer is up to date. There are websites out there that will allow you to download a patch to fix the vulnerability. If you want to do it yourself rather than wait for a fix to come through your software updates, make sure you trust the source you’re downloading from. Who knows what else you’re installing into your machine when you try to patch it yourself.

    “*See this article from our Director of IT & Development Morgan Aldridge for some further advice on patching this vulnerability.*”:http://blog.smalldog.com/article/diagnosing-treating-bash-shellshock/

    I’m a big advocate of knowing how to protect yourself, be it your identity, your data, or your privacy. Shellshock is a backdoor to your computer and your digital life. Whatever you do make sure you are taking the most precautions possible. Use two-factor authentication on all of your internet accounts when its available. Never use the same password twice. Use encryption on your personal computer and your external hard drives. Encrypt your cell phone backups. Don’t share personal information when you don’t have too. If someone with malicious intent is interested in getting into your life, don’t make it easy for them!

  • Migration Assistant in 10.9: Disk Image Troubles

    If you have been a long time Mac user, there is a good chance that you have used the tool Migration Assistant at some point or another. If you haven’t, the general premise is that it takes your data (be it from an old Mac, or a backup), and transfers it to your new Mac. Working in repair, I have to back up customer data frequently, and after wiping it off of the machine, restore it once the repair has been completed. The way that I do this primarily is: pull the drive out of the machine and plug into a known good computer and back it up to my server in a file called a disk image or .dmg.

    Up until 10.9, you could create a test account, mount the disk image and restore the data through Migration Assistant, but in 10.9 Migration Assistant now runs as the root user of the computer and as a result logs you out of your newly created account, thus un-mounting any disk images that may have been mounted. There have been a few work arounds that we have used here that make it work, through different terminal scripts and apps made by people online. Well today I found a new tool that makes it all so much quicker, and all it requires is typing a basic command into terminal.

    *sudo hdiutil attach /Path/To/Image.dmg*

    What this does is it mounts the disk image to the root user of the computer, which is not logged out when using the Migration Assistant tool. For the ??path/to/image.dmg?? part, the easiest way to replace that with the correct path is to locate the file then click and drag it right into the Terminal window.

  • 8.0.2

    Vermont’s namesake iOS software version was released shortly after 8.0.1 (which was only available for a matter of hours) was released. 8.0.1 was an update to iOS 8 intended to resolve some third-party keyboard issues, Family Sharing problems, and other small glitches.

    Immediately after Apple introduced 8.0.1 for user devices, it was found that the update caused loss of cellular network connectivity and Touch ID on Apple’s newest devices: the iPhone 6 and iPhone 6 Plus. No iPhone 4s/5/5s was affected in this manner. Apple stated approximately 40,000 users were affected.

    The only resolution for these iPhones was to reinstall iOS 8.0.0 from scratch and then restore from a backup of the device (hopefully they had one).

    iOS 8.0.2, the current operating system, is for the most part stable with many problems having been resolved, including the 8.0.1 issues if users happened to still be on that operating system.

    As always, have a backup of your phone! I recently signed myself up for the $12/year iCloud Drive 20GB plan to make sure there was always enough room for my iPhone to have an automatic backup. A backup of my phone is one thing I’ll never have to worry about now. Alternatively, one can backup their iOS device by using iTunes and connecting the device directly to the user’s computer.

    For more help on choosing a backup method for your iPhone, iPad, or iPod, and instructions on setup, visit “http://support.apple.com/kb/HT5262”:http://support.apple.com/kb/HT5262

    A full list of the iOS 8.0.2 and a list of new iOS 8 features are available at “http://support.apple.com/kb/DL1758”:http://support.apple.com/kb/DL1758

  • I often make jokes about starting a Smash Mouth tribute band called Smoosh Mouth. We will cover all their greatest hits (or rather their two hits) “All Star” and “Walkin’ on the Sun” but also more obscure gems like the a capella ““Days Like These,””:http://www.youtube.com/watch?v=IaYvCKaqPsM which makes me cringe with laughter every single time. But these are jokes, and Smash Mouth is terrible, so when Steve Harwell’s vocals started floating over my wireless speakers, I was concerned.

    Was someone crouching in the bushes, hacking their way onto our Wi-Fi network, and AirPlaying the offending noise? Was it a neighbor stealing our Wi-Fi from the comfort of next door? Both scenarios were unlikely as our network was securely password protected. This had to be an inside job. I did some interrogating of my housemates, but to no avail. Whoever was committing this nefarious crime would not spill the beans. Luckily, I had one more security option available, which is the AirPlay password that can be “setup in Airport Utility.”:http://support.apple.com/kb/PH5141

    One secure password later, I no longer have to worry about the sounds of the band’s 1999 album Astro Lounge playing through the house and for that I am truly grateful. Keep reading for some useful information about iOS 8 updates, pro tips on using the Migration Assistant tool, a look at a recent security flaw in OS X and how to see if you are vulnerable, and a note from Don about Small Dog’s support of Domestic Violence Awareness Month.

    -Mike D
    “miked@smalldog.com”:mailto:miked@smalldog.com

  • Diagnosing & Treating Bash "Shellshock"

    OS X is a descendant of a long lineage of UNIX operating systems, from which it inherits its incredible stability and enhanced security….

  • Lots of work to do before Grace and I head south to be snow birds. I’m putting some lime and rock phosphate on…

  • KB Exclusive | LaCie Rugged 1TB with Kingston Gold Flash Drive

    As Don mentioned in his intro, it is crucial to back up your data. With these two drives, you can take your backups on the go and make sure that you always have two copies of important documents, pictures, movies, and more! These drives are orange and gold, so they are nice and bright so you won’t lose or forget them. Plus they will remind you of Vermont foliage!

    *Save $20 on these fantastic portable drives!*

  • Buying a Used iPhone

    Apple is constantly working to improve the iPhone and we have been seeing new releases every year as of late. Many people upgrade at every chance they get. For those of you out there that don’t need the latest and greatest (I myself just bought a 5S instead of opting for a 6 or 6 Plus), this means that there is a robust market for used iPhones. But how can you know if the phone is stolen or is locked down preventing you from using it?

    Thanks to “*Find My iPhone*”:https://www.apple.com/icloud/find-my-iphone.html iPhone thefts are way down because there is little motivation to do so. If this service is active, the owner can track the thief and even completely erase the phone. This prevents the phone from being set up as a new phone. However, the legitimate owner may also forget to turn this service off on a phone, making it impossible for a buyer to set it up as a new phone.

    You can confirm that this service is off by going into the Settings, going to iCloud and making sure that this service is off. To double-check, or if you are buying a phone sight unseen (hopefully from a reliable source) Apple has set up a website to check that the Activation Lock has been turned off:

    “*https://www.icloud.com/activationlock/*”:https://www.icloud.com/activationlock/

  • Yosemite is Coming!

    I think there is more than a good chance that Yosemite, Apple’s latest Mac operating system will be released next week. I am on the second version of the golden master and I can confirm that it is indeed “ready for prime time”. As with Mavericks, this will be a free upgrade and we can expect some heavy traffic on Apple’s servers.

    Here are just three of the great new features you will see:

    *Instant Hotspot*

    For those of you that use tethering, like me, sometimes it is a bit of a hassle to get it all set up. I usually use tethering at the radio station during “*Small Dog Speaks*”:http://www.smalldog.com/sdspeaks to keep in touch and it is a multiple step process: Find the iPhone, go to “Personal Hotspot”, turn it on and then go back to my iPad or Mac, and finally connect.

    Now with Yosemite you can activate the hotspot right from your Mac without removing your iPhone from your pocket. It just appears just like any other WiFi network. It is a little thing but it is great!

    *Handoff*

    Start writing that novel on your iPad and pick it right up on your Mac when you get home. It works in both directions so you can start an email on your iPhone and pick it right up on your Mac without searching for files or drafts. You are gonna love this feature of Yosemite and iOS 8.

    *The Phone is Ringing!*

    Don’t you hate it when your iPhone is charging in the other room and you can hear it ringing but you are just too lazy to go answer it? ??(editor’s note: YES!!!)?? Well with Yosemite you can stay in the easy chair because that incoming call will come right to your Mac or iPad as long as you are on the same network. You can even use your Mac as an iPhone and make a call with the iPhone in the other room. It is sometimes a little annoying when you have all the devices in the same place and they all start ringing at the same time but you can set that up so it works best for you. It is sure handy to be able to answer that call on any device.

  • _Dear Friends,_

    Next week I will emulate the geese and head south with Grace and my dogs. This has been one of the most spectacular autumns in my memory with brilliant foliage, great weather, and lots of fall crops from the garden like squash, beets, and corn. Grace canned up a bunch of applesauce to bring with us on the trek.

    Apple confirmed that there will be “*an event on October 16th*”:http://www.apple.com/live/ (next Thursday). The invitation to the media simply says “It’s been way too long” which can, of course, refer to any number of products and services. We fully expect iPads, some new Macs, the Yosemite operating system and perhaps, “*one more thing.*”:http://en.wikipedia.org/wiki/Stevenote I’ll be on the road somewhere on I-95 but I will figure out some way to get the news. We need terrestrial Apple radio!

    I was out in Cupertino last week for meetings and it seems that the iPhone 6 Plus seems to be the popular choice at Apple, at least with the folks I was meeting. I was able to hold one and while I am definitely intrigued by the large iPhone, I think it is too big for me. I’m likely to settle for the iPhone 6. But I am tempted, just to get the experience.

    All this month, at our retail stores, we are working to raise awareness of the issue of domestic violence and giving a donation to women’s shelters in the communities for each purchase of a qualifying product. We have some outstanding values with this program and with your purchase you can make a much needed contribution to these organizations that work every day to fight domestic violence.

    “*See more about this program here.*”:http://www.smalldog.com/domestic-violence-month/domestic-violence-month

    Also at our retail stores we currently have special financing offers where you can get interest-free financing for up to 18 months. For our web customers we also offer Bill Me Later financing as well. Business customers may qualify for leasing through Apple Financial and you can apply right from our shopping cart.

    “*See all of our financing options here.*”:http://www.smalldog.com/finance/affordable-financing-options

    *Back-Up and Go!*

    You know how much we value backups and there are a lot of ways these days to back up your data. You can back up to the cloud with iCloud or other services, you can have a dedicated backup drive and use Time Machine, or you can use a Time Capsule and do it all wirelessly. Do not underestimate your need to back up your data! Bad things happen to data and it is not a pleasant feeling to suddenly realize that your precious photos and data are gone in a puff. So, this week I am bundling a LaCie Rugged Mini Disk 1TB Portable Hard Drive with a Kingston Data Traveler Gold 8GB thumb drive for $109.99 which is $20 off the normal price. This way you can back up your data using the LaCie drive and take some of it with you on the pocket size gold thumb drive!

    “*See this great deal here!*”:http://www.smalldog.com/wag900001589/lacie-rugged-1tb-and-kingston-datatraveler-gold-flash-drive

  • Good Afternoon,

    Dana and I would like to thank you for stopping by the Small Dog Electronics booth at the Boston Expo. Small Dog Electronics is part of Apple’s “Apple Specialist” program and is one of the largest Apple Specialists in the United States.

    *What is an Apple Specialist?* 

    Apple Specialists are Apple authorized dealers with a focus on providing superior service before, during, and after the sale. Think of the Apple Specialist as your partner in technology; a creative solutions provider who is motivated to build long-term relationships.

    Our B2B team has the expertise, products and services to support your technology needs—regardless of platform. Our team can provide systems analysis, sales and implementation as well as training, technical support, maintenance and repair.

    Please let Dana or I know if we can assist you in any way:

    “*rob@smalldog.com*”:mailto:rob@smalldog.com

    “*dana@smalldog.com*”:mailto:dana@smalldog.com


    OK, so now on to the winners of our raffle. We were raffling off a “*Chill Box Bluetooth Speaker*”:https://cp.hammerheadcase.com/product/61/chill-box and two “*Chill Pill Mobile Speakers.*”:https://cp.hammerheadcase.com/product/27/Chill%20Pill%20Mobile%20Speakers

    (drum roll, please…..)

    And the winners are:

    Chill Box Speaker: Aaron Bello at Hosttor Inc.

    Chill Pill Mobile Speaker: Anthony Drew at Simon and Chris Requena at Mobinett

    Congratulations to the winners! I will reach out to you each individually and we will get these speakers shipped right out.

    Sincerely,

    *Rob Amon*
    Vice President, Sales, Business Solutions
    Small Dog Electronics
    1673 Main Street
    Waitsfield, VT 05673

    Toll Free: 888.746.9812
    Direct: 802.583.9620
    Fax: 802.496.6257
    “*rob@smalldog.com*”:mailto:rob@smalldog.com

    “*http://www.smalldog.com/b2b*”:http://www.smalldog.com/b2b
    “*http://www.smalldog.com/gov*”:http://www.smalldog.com/gov

  • Mike D. here (“this Mike D.”:http://blog.smalldog.com/authors/michaelduplessis NOT this Mike D. OR this Mike D.) writing the conclusion to this week’s Kibbles. I travel all over Vermont to give lessons and provide tech support to our customers so I spend a LOT of time in my car. Sometimes, especially in the dead of winter, this is not my favorite part of the job. This time of year, and especially this week with our temperatures in the 60s and abundant sunshine, it is a different story and I feel very lucky to be able to see so many beautiful places. The photo above was taken this week on my drive over the Lincoln Gap. If you are one of our readers at a distance, I hope that you have had or will have the chance to come to Vermont in the fall to see the show!

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,

    Hapy, Mike, and Don (in absentia)