Kibbles & Bytes Blog

  • SPECIAL | A Means To Back Up

    A wise Apple Technician once said, “Every hard drive will fail at some point.” That is why backing up your data is one of the most important things you can do.

    This week, we have bundled one of our most popular external hard drives, the LaCie Rugged 500GB hard drive, with an Apple refurbished 17-inch MacBook Pro. Extreme performance + extreme reliability.

    Grab your bundle now and start backing up from day one.

  • SPECIAL | Cheap IS Good

    For this week only, we are offering a flat-out $100 discount on our used 13-inch MacBook in white from early 2009.

    These machines were the cat’s meow in their heyday and even today, they are very appealing. The splendor of a Mac…at a fraction of the cost. Perfect for most users’ needs!

  • SPECIAL | Need A Friend With Benefits?

    The USB Hub Man is the perfect companion to keep you company and give you the extra USB ports you want.

    Offering four additional USB 2.0 ports in the shape of a little buddy, you will never run out of ports or be lonely again!

  • Mountain Lion 10.8.3 Update

    Apple released their third update this week for OS X Mountain Lion (10.8.3). This version brings along a few bug fixes that some users have been experiencing with 10.8.2, as well as some new features (which is mostly what we get excited about).

    The first new feature allows you to redeem your iTunes gift cards using an iSight camera. Now, you can just take a photo of the card in the Mac App Store, and the system will then identify the number and redeem it!

    In the past, you would need to redeem the card by typing in the number. Pretty interesting, since a lot of things these days seem to be moving toward submitting information visually. (Did you know you can now deposit checks via your phone through your bank’s app by simply taking a photo of the check? Crazy!)

    Boot Camp will now support Windows 8 and drives that are over 3TB, which was a previous limitation.

    If you were having issues with the “*File:/// URL bug,*”:http://reviews.cnet.com/8301-13727_7-57567444-263/assertion-bug-will-crash-apps-in-mountain-lion-if-triggered/ which causes applications to crash, that has now been fixed. The stuttering audio issue for many 2011 Macs has now been resolved as well.

    For all you gamers out there with one of those fancy MacBook Pros with a Retina Display, Apple has updated the “*SMC firmware,*”:http://support.apple.com/kb/DL1559 which fixed a problem where users were experiencing slow frame rates when playing graphic-heavy games.

    If you have Mountain Lion and would like to update your software to the latest version simply click the apple in the upper left hand corner of your screen and select “Software Update” from the menu. This will open the Mac App Store and give you the option to update the software there. Enjoy!

  • Weekly Apple News Recap | 03.15.13

    *Apple Announces VESA Mount Option for iMac*
    As Don mentioned above, Apple has announced a VESA mount for the current iMacs — a fantastic option if you’d like to use your iMac on the wall. Cost: $40, and it doesn’t come with a stand.

    “*Read more…*”:http://9to5mac.com/2013/03/14/apple-introduces-imac-with-built-in-vesa-wall-mount-adapter-for-additional-40/

    *Apple Wins Top Rating from Laptop Magazine*
    Laptop Magazine’s Best Brands feature has Apple in the top spot for the fourth year in a row. Special kudos: The 15-inch MacBook Pro with Retina Display — editors praised the screen, performance, battery life, and design.

    “*Read more…*”:http://blog.laptopmag.com/apple-brand-rating

  • MAC TREAT #201.2: Screen Shots On A Mac

    Apparently, last week’s Mac Treat about taking a screen shot was a big hit among all of our readers. If you missed it, you can check it out “*here.*”:http://blog.smalldog.com/kibbles/kb818/

    A lot of readers emailed me with their methods for capturing screenshots, and I wanted to share some of their ideas.

    The first idea was an addition to the keyboard shortcuts I described last week. Sometimes, you may not want to save a file to your desktop and would rather copy it to your clipboard for immediate use. Holding down the *Control* key in addition to the other keys will copy your screen shot rather then saving it. All of these shortcuts can be a bit tricky because they involve so many keys, but doable if you have two hands to use! Also, the last two shortcuts only involve the mouse after you have pressed all of the keys.

    * *Command + Control + Shift + 3* – Copies the entire desktop to the clipboard.
    * *Command + Control + Shift + 4* – Copies a selection of the screen to the clipboard.
    * *Command + Control + Shift + 4, then Space Bar* – Copies a selected window to the clipboard.

    Another method for capturing the screen is to use Apple’s built-in utility called *Grab*. This lil’ gem is tucked far away in *Applications > Utilities* folder. It gives you similar options to the shortcuts I mentioned earlier.

    * *Selection* – Creates a crosshair for you to drag a box around to capture.
    * *Window* – Captures a selected window.
    * *Screen* – Captures the entire screen.
    * *Timed Screen* – Initiates a 10-second delay before it captures the entire screen.

    The last option of *Timed Screen* is a new one that allows you to prepare the screen to look the way you want. In some cases, you might need to open up certain menus that would be otherwise difficult or impossible to do by using the other methods of screen capturing.

    One final thing to note about the Grab utility is that it allows you to show or hide the mouse cursor depending on the reason for capturing a screenshot.

    I hope this addendum to last week’s Mac Treat will round out all of the standard options you have for capturing a screenshot on your Mac. I encourage readers to contact me if you have any problems using these commands or the Grab Utility at “*michaelb@smalldog.com.*”:mailto:michaelb@smalldog.com

  • _Dear Friends,_

    It is one of Vermont’s famous “shoulder” seasons, and the one I hate the most: Mud Season! I have about two miles of dirt road to traverse and as the temperatures rise and the dirt road thaws, water and dirt combine to make a mud bog. Fortunately, I have a 4-wheel drive pickup truck that I use this time of year, but some people just have to park their cars and walk up the hill. Today it is cold again, snowy, and the road is re-frozen just waiting for the next thaw.

    We attended the Rutland Business Expo this week and I had an opportunity to meet a lot of the Rutland businesses and potential customers. I was very pleased to see all the folks welcoming us to the area as we work on the new store. Jen and I interviewed a bunch of candidates for this new store and I think we have found a great crew. They will start training at our current facility in preparation for opening the store this spring. Construction is going well and appears to be mostly on schedule.

    Apple announced this week that the new iMacs can now be special-ordered with VESA mounts. If you opt for this $40 option, you do not get a stand. We configured a new iMac for our long-time customer, Dr. James Begun, with a 3rd party VESA mount that uses the stand. He reported that having that configuration gave him a convenient spot to store the keyboard.

  • SPECIAL | Amplify Your iMac

    Purchase a top-of-the-line 27-inch iMac and you will get a FREE set of the Altec Lansing BXR1321 2.1 Speakers!

    The BXR1321 has two 2″ satellite speakers and a 4″ subwoofer. Altec Lansing’s patented Audio Alignment technology guarantees that these speakers are balanced for optimum sound.

    This iMac comes equipped with a 3.2GHz i5 processor, 8GB of memory, 1TB of storage and nVidia 657MX graphics.

  • SPECIAL | Big Sounds and Bigger Savings

    Dr. Dre isn’t the only rapper with his own line of great sounding headphones — 50 cent has them, too!

    The wired over-ear headphones feature a detachable cord for tangle-free street wear and transport, plus enhanced bass. The earbuds have a professionally tuned 11 mm driver and are ergonomically designed for comfort on top of crystal clear sound.

    __Note: Very limited quantities. No rain checks.__

  • SPECIAL | Free Yourself From Wires

    The Matias keyboard and mouse are perfect accessories for people who hate being tied down by messy USB cables. Small, portable and compact, this combo will surely please with a price that won’t disappoint!

  • A Fresh Start

    Some issues on your Mac can be resolved by reinstalling the operating system. In the past, all Mac desktops and portables came with a dedicated recovery disc for that machine, but Macs shipping with 10.7 (OS X Lion) or later do not come with recovery discs.

    These newer machines have the recovery files on a separate partition on the hard drive. Knowing these steps can come in handy if you ever need to reinstall the operating system to resolve a software problem or upgrade to a larger drive. It is also useful if you want to wipe your data and install a clean version of the Mac OS before selling or giving away your machine.

    There are two types of installs. You can do a clean install, which will format the hard drive and erase all data, and then install a clean version of the OS. The other option is an OS reinstall which installs just the important OS files and leaves the user data intact.

    __*Before doing either of these, it is important to back up all important data due to the possibility of failure during the installation process that can compromise your data.*__

    These steps only apply to machines running 10.7 (OS X Lion) or 10.8 (OS X Mountain Lion), and require a high-speed internet connection. The actual OS files are located on Apple’s servers, and are downloaded every time you install.

    *Warning*: Make sure all important data is backed up before proceeding.

    1. While the machine is shut down, power the machine on and hold down the *Option* key. Then select *Recovery HD.*

    2. After selecting the*Recovery HD* it will boot to the Mac OS Utilities window.
    * If you want to Install the OS and keep the user data intact, select *Reinstall Mac OS X.*
    * If you want to reinstall the OS and erase all data, select *Disk Utility.* Then select the hard drive in the left hand column. Select *erase* from the second tab, and then *erase* at the bottom right to confirm wipe. Then close Disk Utility and select *Reinstall Mac OS X.*

    3. After the installation completes the machine will reboot.

    Stay tuned for part two next week on how to create a bootable Lion or Mountain Lion USB flash drive.

  • Privatize Your Personal Data

    It’s useful to know, as a Mountain Lion user, what private data specific applications are accessing, and how to set/reset that. This can be achieved in the *Security & Privacy* preference pane within System Preferences, but changes can also be made within Terminal.

    Using the @tccutil@ command, the user can reset all access to different segments of the privacy database, such as Address Book or Location Services. This is helpful if you are comfortable in Terminal, and need to quickly remove all application’s access to this data. The command is simple.

    Open a Terminal window, and type:

    @tccutil reset [service name]@

    You will replace [service name] with the name that Terminal associates with the specific privacy data. For Address Book, the service name is simply *AddressBook*, and for Location Services, it’s *CoreLocationAgent*.

    Then input:

    @tccutil reset AddressBook@

    It will remove all access any applications currently have to your Address Book. From there, when you open an application that would like access to the Address Book, it will prompt you for permission. The same goes for Location Services.

    If you are not comfortable with using Terminal, the same task can be accomplished within the Security & Privacy preference pane (with a much prettier interface).