Kibbles & Bytes Blog

  • FileVault or Vile Fault?

    Starting in OS X 10.7 Lion Apple introduced a new version of FileVault, referred to as FileVault 2.

    FileVault 2 is Apple’s answer to a longstanding complaint that the Mac users lacked the option of operating securely from a workspace that includes full disk encryption. Previous versions of FileVault, going back to OS 10.4, worked by encrypting the User directory on a user by user basis, which was fine, but did not protect files stored outside of these directories…in the Application or System folders for example.

    As a result, this left some potentially problematic security vulnerabilities for individuals and companies that needed the absolute highest level of data protection.

    FileVault 2 addressed this issue by encrypting the *entire* system volume including all Users, Applications and System files. This, of course, also means that FileVault becomes an all-or-nothing proposition for users who share the same computer. If one elects to operate using FileVault 2, all must.

    The problem alluded to in the above title for this Tech Tails article becomes evident when some not-so-uncommon issues crop up that are less difficult to deal with on unencrypted disks, but can result in catastrophic losses on FileVaulted volumes if you are not properly prepared.

    The first is the the loss of an administrative password for a login account. For non-encrypted volumes without a firmware password in place, there are workarounds that allow you to reset a user’s password (although not their keychain!). This usually means they can get access to their files again, but may need to re-enter passwords for email and other accounts.

    On a FileVault 2 protected volume this is not an option, and well it should not be. The whole point of a secure volume is that the security should not be easy to circumvent. In order to login and decrypt the volume, at least one of the user accounts must have a known password. No password? Bye-bye data. All of it. Or maybe not…

    Apple realized that people DO forget passwords, so they did leave in one backdoor for exactly this situation; however you need to know about it to use it. The “backdoor” I refer to is called the Recovery Key. This key is generated at the time FileVault 2 is turned on for a volume. It looks something like this: GTE3-HWEZ-76FG-45WD-WKS4-PX13. Apple encourages you to document this key and store it in a safe place (hint: not in a file on your encrypted volume!)

    In fact, this key is so important that they even offer to let you store it with them (Apple) for future use, assuming you can answer the three security questions you provide answers for. If you enter the wrong user login password for a FileVault 2 volume 3 times, you will be asked for the Recovery Key. To access this Recovery Key from Apple at a later date, you will need to call AppleCare, provide your computer’s serial number AND answer the three questions you provided answers for when first encrypting the FileVault 2 volume.

    That’s not so bad…assuming you keep track of your Recovery Key. Right? Well there is another situation we run into pretty often in the Service Department, and that is the case where a drive is suffering from bad physical sectors or corruption to the partition structure. For unencrypted drives, we can sometimes work around these flaws and recover *most* of the data on a drive. However, depending on where this damage occurs on a FileVault 2 protected drive, it may prevent the volume from being mounted and decrypted at all. And because the data stored on the disk is *all* encrypted we cannot pick and choose just the good stuff.

    This potential shortcoming should give folks pause, but it is not necessarily a reason not to use FileVault 2, if your situation demands it. What it does underscore is the need to have a good TimeMachine Backup. And TimeMachine Backups, as we all know, can be stored either encrypted or NOT encrypted…even if they are made from a FileVault 2 protected volume.

    So the moral of the story is that FileVault 2 is a powerful tool. Think carefully about what its use means, and the implications for your data should something go wrong. Document your Recovery Key, and consider storing a copy with Apple.  And certainly, without exception, make sure you have a TimeMachine backup of your drive stored somewhere securely, just in case.

    ??(Editor’s note: to reiterate one of Jeremy’s points, FileVault encryption is very secure. If you lose access to your data for one of the reasons he describes, the chances of recovery are basically zero. If you have only a few files you need to secure, you can create an encrypted sparse disk image in Disk Utility and keep sensitive files there. Be careful; there is no backdoor savior in this scenario!!)??

  • Marine iPad and iPhone Solutions

    As a Small Dog Consultant, I implement Macintosh and iOS solutions for my clients, but I also do tech stuff for fun in my personal life. One of my passions is sailboat racing, and I have gotten to know a lot about various marine usage of iPads, iPhone, Macs and wireless technology.

    The iPhone and the iPad (3G or LTE models) include chips for compass and GPS. Newer units even support the GLONASS satellites, too (the Russian version of GPS). While the compass data isn’t quite as reliable as dedicated marine compasses, the location data is great, especially on the newest models.

    To add more data to the iPads and iPhones on boats, there are wireless bridges that take NMEA data from boat instruments and broadcast it on Wi-Fi, so you can get wind speed, wind direction, speed thru the water, autopilot data, depth, and anything else that you have a boat sensor for.

    Here is some of the most popular hardware for this integration (list from the iRegatta website):

    * “*DMK box*”:http://www.DMKyacht.com
    * “*SailTimer Wind Vane*”:http://www.sailtimerwindvane.com
    * “*Comar NMEA 2 WiFi*”:http://www.comarsystems.com
    * “*Simrad GoFree*”:http://www.simrad-yachting.com
    * “*WLN10*”:http://www.digitalyacht.co.uk

    Regardless of what hardware you choose to integrate, the coolest stuff is the software that takes this data and makes it into something useful aboard a boat.

    Racing: “*iRegatta*”:http://www.letscreate.dk

    iRegatta is the premier tactical racing app for iPad and iPhone. I used it all last summer and its features rival those of several expensive dedicated marine devices put together. You can use it to manage the waypoints of a race course, enter marks for the start line, and display realtime data for your performance. At the start, you can use it to estimate your time to the line and help you get the best start possible.

    With real or estimated wind data, you can track wind headers and lifts and use that information to choose how to handle wind shifts efficiently. With course marks in, you can get time and distance and bearing to your next waypoint as you sail around the race course. You can also use it with polar data to help see if you are really sailing your boat to its potential in a given wind condition.

    Sailing is not all about the data, and you need to keep your head out of the boat to do well, it can certainly help to have good information to help you make tactical decisions.

    Navigation: “*iNavX*”:http://www.inavx.com

    Whether racing or not, boaters need accurate charts to be safe on the water and help decide where to go on the water. On bigger boats, it is always prudent to have a set of paper charts, but more and more sailors and power-boaters rely on dedicated GPS chart-plotters to aid in navigation. The iPad and iPhone (especially in waterproof cases) make great navigation tools.

    The top dog for iOS navigation is iNavX. It is an excellent chart-plotter, and you can download free NOAA charts for North America or invest in more sophisticated and seamless charts from other providers, and download them
    directly to your device. You can create waypoints, track your movements, set alarms and integrate with weather GRIBs, AIS and radar data, and any NMEA data from your instruments. Waypoints and routes can be imported and exported to allow you to collaborate on your planning and tracking. It is an amazing app and worth every penny. The company also makes a couple of Mac apps that I also recommend.

    Besides iRegatta and iNavX, there are many other cool apps in the App Store, some for tactics and navigation, some for rules, flags and symbols, and others that just act as simple data displays. I encourage you to explore and try this stuff out if you spend any time on the water.

    Just make sure to waterproof your devices! Small Dog sells “*LifeProof*”:http://www.smalldog.com/search?search=lifeproof cases which are great to protect your devices on a wet boat.

  • Hello all,

    The “snow event” is over, and now we dig out. Thanks to the glut of data available nowadays, I have seen some really crazy images from this storm. I really enjoy the immediacy it brings, but sometimes I don’t get it. People will stop running from an avalanche to post on Facebook, it seems…perhaps wasting time better spent doing something helpful.

    We didn’t get hit too badly up here, so we mostly enjoyed the foot of dry, crisp, light fluffy powder. I’m sure the skiing this weekend was fantastic.

    I had promised an article about securing your public Wi-Fi browsing life, and thought I had done enough research since I wanted to focus on doing it with Terminal. There are some new ways to do this using available software as well, and there are advantages and disadvantages to each method. I need to take more time to make sure I give you the straight dope, so look for it in an upcoming issue.

    Have a good week, and thanks for reading.

    Liam
    “*liam@smalldog.com*”:mailto:liam@smalldog.com

  • Are you in a pinch for a last minute V-Day gift? Small Dog is here by your side to help impress your sweetie…

  • Thanks for your feedback and suggestions from last week!

    Until next week, thanks for reading.
    _Kali, Mike & Steph_

  • KB SPECIAL | Used MacBook + Accessories

    Have you ever used a laptop that got too hot to put on your skin? Well, that is your body telling you that you shouldn’t be doing it — makes sense right?

    Luckily, humans have invented this thing called a Lapdesk that goes in between your skin and the laptop. Probably the greatest thing since sliced bread!

    Now you can use your laptop without getting burned. As an added bonus, this Lapdesk by Logitec comes with a retractable mouse pad so you can also use a mouse if you prefer it over the trackpad.

  • KB SPECIAL | Cuddly Screen Wipes

    They are soft, squishy and on sale! Right now you have you pick of a cuddly koala or a fuzzy bunny screen cleaner from Aroma Home.

    Either of these cute cleaning creatures will ship FREE while supplies last.

  • KB SPECIAL | Techie Jewelry For A Special Techie Someone

    If you have ever searched for that unique gift to give then you know how special this one is.

    Made from recycled computer parts these earrings spell “Love”. It’s the perfect gift to give that special someone you do in fact love.

    To help you out with that we are offering 50% off with FREE shipping.

    Grab yours now before they are gone.

    ??TeckChick earrings are not returnable. Sorry but we just don’t like the though of putting used earrings into someone else’s ears. We hope you understand.??

  • Facebook iPod nano Valentine's Day Giveaway

    Want to win an iPod nano? Tell us the worst Valentine’s Day gift you’ve ever received, and you’ll be entered!

    Here are the rules:
    * Email your worst Valentine’s Day gift/story to “*hello@smalldog.com*”:mailto:hello@smalldog.com by Monday, February 11 at 11:59pm.
    * We will take the best of the worst and put them into a survey where others can vote. Whoever gets the most votes wins an iPod nano!
    * Emails must include your name and address to be eligible.
    * One entry per person.

    Look for the survey here on Facebook on Tuesday, February 12. We’ll tally the votes by 11:59PM on Feb. 14 (Valentine’s Day)!

    “*Get to our Facebook page here.*”:http://www.facebook.com/smalldogelectronics

  • Cleaning Up Your Mac: Deletion

    In my last article about saving space on your Mac titled “*Cleaning Up Your Mac: Detection,*”:http://blog.smalldog.com/article/cleaning-up-your-mac-detection/ we covered ways to figure out how much space is taken up on your Mac. There was one app in particular that I use called “*Disk Inventory X*”:http://www.derlien.com/index.html that will allow you to visually see the distribution of data on your hard drive. It also has the ability to delete files from within the app which is something we will get into right now.

    First and foremost, you should never delete something unless you know what it is. It is all too easy to delete a large file that is essential to your Mac rendering it inoperable. Always proceed with caution when you are attempting to free up space on any type of computer.

    With that little disclaimer out of the way, I have a few ways that I like to free up space on my Mac.

    *Empty the Trash*
    The first and easiest is to simply empty the trash. You might chuckle at this one but I am notorious for dragging files to my trash can and never emptying my trash can. This is partly due to the fact that I prefer to do a *Secure Empty Trash* rather than your standard empty, which takes much longer. I like to use the secure method because instead of making that space available to be overwritten, it resets that memory block back to 0. Both the Secure Empty and standard Empty will free up space and give you more room on your drive but the secure way will also increase the efficiency and speed of the drive. These gains are only marginal, but I am the type of person who likes to keep my Mac in tip-top shape.

    *Keep iTunes Clean*
    Another thing that I find happens often in my iTunes library is the duplication of songs. In fact, I looked at my library last night and had some 90 duplicate songs there. Sure, some are songs with the same name on different albums, but the rest were just the same song on my hard drive twice (and even triplicate). iTunes is fairly smart when it comes to duplicate songs, which is a great advantage to us all. To display duplicate songs in iTunes 10 (that is what I am running, which is not the latest version) go to the *File* menu and click *Display Duplicates.* Doing so will change your view to list all songs that have the same name as another. As I mentioned before, this will include songs that have the same name but are on different albums so keep an eye out for that when selecting which songs to delete. The other thing to note is that it lists both the “original” and “duplicate” songs so you will need to leave one of them behind or you will delete that song entirely from your library. Don’t forget to empty your trash once you have removed the songs from iTunes.

    *Delete Unwanted iOS Backups*
    With iCloud becoming more and more usable, the need for a copy of your iOS device’s backup on your Mac is less and less important. This means that if you are using iCloud backups, you might have some old iOS backups saved on your machine. Fire up iTunes and go to *Preferences* in the *iTunes* menu. Once you have that open, go to the *Devices* tab. There, you should see a list of every iOS backup you have saved on your hard drive with a date and time stamp. Simply select the backup you wish to delete and click the *Delete Backup…* button.

    *Clean out the Downloads Folder*
    Often when browsing the web you might need to download a 3rd party plugin or you might be downloading apps from websites rather then from the app store. Well eventually your *Downloads* folder can get filled up with installers and other miscellaneous files that were intended to be temporary. Simply navigate to your *Downloads* folder and filter through it to ensure nothing needs to be kept (though nothing should need to be). Once you know what you are deleting go ahead and move the files to the trash and make sure to empty it.

    These are just a few of many ways to keep your Mac’s hard drive clean. They are regular maintenance procedures I like to do for my Mac every now and again. What I suggest everyone do is stay away from programs or apps that claim to free up space (these apps will remain nameless but you know who you are). Frankly, I just don’t trust them since I don’t know exactly what the program is doing automatically. I prefer the manual control I have when I am deleting files since things can easily go south when deleting from a computer.

    I hope that this two-part article will help my fellow Mac users be a little more knowledgeable when it comes to how your computer stores data and the best way to keep that data from piling up. A final word about cleaning — do it early and often and it won’t be such a pain in the butt when you do.

  • Meet the Small Dogger: Lance Millett

    Lance is one of the newest members of the Hammerhead and Chill Pill team, joining us as the Brand Manager just a few weeks ago. He was a perfect fit for our Wholesale division as he has always had an entrepreneurial spirit and I can already see the big ideas a-brewin’ up there!

    Lance was born and raised in a small town in Alaska, so he is not a native Vermonter, but if there is a place in this world more extreme than Vermont, it’s Alaska. Lance grew up like most Alaskan kids, riding ATVs without a helmet, living in igloos, riding his pet moose to school, fishing and hunting, skiing in the winter and of course, wrestling grizzly bears. Pretty much a normal childhood.

    After living the Alaskan dream, Lance decided it was time to move to warmer climates, and ended up in Arizona for about 10 years. Here, he met his wife, Meghan, (via an online dating site) and they eventually moved to her home state of Vermont.

    When Lance isn’t brainstorming a million new ideas for our Hammerhead and Chill Pill lines, he can be found on the slopes during the winter months and on the lake during the summer. Lance’s favorite thing is skiing and snowboarding (he does both — I guess you have those kind of skills when you grow up in Alaska). He also loves to practice being an amateur film maker and video editor. Lance is also trying to write his first novel (Science Fiction, baby)!

    Quickly, here are a few “Lance Stats”:

    * Hardest job: Commercial fishing in Alaska
    * Worst job: Telemarketer for a mortgage company
    * Most exciting job: Bouncer at a nightclub in Phoenix
    * First motorcycle: 1988 Suzuki GSXR-750
    * Dream motorcycle: Triumph Thunderbird Storm
    * Favorite places include: The Outer Banks, NC, San Diego, CA, and Scottsdale, AZ…and of course, Burlington, VT
    * Favorite Ski resorts: Mammoth, CA, Snowbird/Solitude, Utah, Heavenly, CA, Alyeska, AK
    * Most awesome skill: Can put together anything from Ikea without looking at the instructions — it may even be considered a “super power”
    * Pets: One awesome and crazy dog, Bubba the basset hound

    Lance brings a great energy to the team and we are all excited for the tricks he has up his sleeve. Look for exciting new things to happen from the Hammerhead/Chill Pill division!

  • _Dear Friends,_

    It’s Kali, writing this from beneath about three feet of snow. Well, not really, but buzz about Winter Storm Nemo (snowstorms get names now?) is high, and we expect to see a couple of feet here in Vermont. Don was in Cupertino earlier this week meeting with their Board of Directors, and he flew back to the east coast just in time to catch a Celtics game on his birthday (yesterday) and prep for the impending storm.

    Winter in Vermont is shaping up to be more traditional than last year, in that we’ve seen steady snowfall and colder temperatures thus far. Even though living in New England means we should all be prepared for driving in this kind of weather, I’m grateful for the ability to work remotely when conditions are too bad to warrant driving 20 miles. This got me thinking about how much easier it is now for people to stay connected without having to be in the same place. How many of you work from home in your daily job? What do you use to do it?

    We still have a great selection on refurbished and used laptops (err, “notebooks”, as Apple likes to say) in stock, from the basic “*MacBooks that start at $699.99*”:http://www.smalldog.com/product/76023/macbook-2-13ghz-2gb-160gb-white-mid-2009-used?utm_medium=email&utm_source=newsletter&utm_campaign=MB to the professionally-minded “*17-inch MacBook Pros at $1249.99*”:http://www.smalldog.com/product/81505/macbook-pro-17in-2-53ghz-i5-4gb-500gb-white-box?utm_medium=email&utm_source=newsletter&utm_campaign=17-MBP (plus, there are some 15-inch models thrown in, too — “*see everything here.*”:http://www.smalldog.com/category/Apple_Refurbished_and_EOL) Take your work (or play!) mobile.