Kibbles & Bytes Blog

  • Get more out of your trackpad

    For my office set up, I have an external monitor connected to my laptop and then use a Bluetooth keyboard and trackpad. This past week my original external trackpad finally called it quits. I rummaged through my desk and found my magic mouse. After a day I quickly remember why I loved my trackpad and preferred to keep the magic mouse in my drawer.

    I have never been a huge magic mouse fan, for years I used the Kensington expert mouse before switching to the trackpad. I simply find the trackpad more intuitive and versatile, I’m forever swiping in error on the mouse or double tapping when I should single tap. Don would say it’s user error, I disagree! None the less, here are some tips and perhaps new tricks for those thinking about or currently using a trackpad.

    Four Fingers on the TrackPad

    The four-fingers-down gestures are dramatic and an easy way to appreciate the power of trackpad gestures, so we’ll start with them. Say you have a lot of windows open, and you want to move them all aside quickly so you can open a file on the Desktop. Place your thumb and three fingers together on your trackpad and then spread them outward. Your windows scurry to the edges of the screen. To bring the windows back, reverse the gesture, pinching your fingers in toward your palm. If you haven’t moved windows aside, pinching your thumb and three-fingers together instead opens Launchpad, which shows icons for installed apps. Click an icon to open that app, or use the spreading four-fingered gesture to exit Launchpad.

    Three Fingers on the Trackpad

    Move three fingers horizontally on your trackpad and either nothing will happen, or you’ll switch to a different “desktop space.” This state of affairs is most easily seen by making an app full-screen, including the menu bar ( to put it back, hover the pointer at the very top of the screen and click the green button again )

    You can swipe left and right horizontally to switch in and out of the Safari space. As you make more apps full-screen, they’ll each create their own space. Have you tried to swipe vertically with three fingers? You can swipe up to enter the All Windows view of Mission Control, which shows all open windows as thumbnails, plus desktop spaces in the top bar. Click any thumbnail to switch to it, or jump to any space by clicking it. You can also click the plus button at the upper right or drag any window into the top bar to create a new space. To move a space’s apps back to the current space, hover over a space on the top bar and click the close button that appears. To exit All Windows view, swipe down with three fingers.

    Two Fingers on the Trackpad

    In Safari, swipe left on a page to go back in that tab’s page history or right to go forward. Also in Safari, tap two fingers on the trackpad to zoom in on the content. Another two-fingered tap zooms back out.

    Want to open your Notification Center quickly? Swipe left from off the right-hand edge of your trackpad. Swipe back to the right to close the Notification Center.

  • You Are Not Our Product!

    Since the very first days of Small Dog Electronics we have had a commitment to protecting our customer’s data. In our earliest web site we gave reasons to buy from Small Dog that included no surcharge for credit card use, free small dogs with every order and our pledge to never sell your personal information. We have had plenty of opportunities to sell our customer list which is well over ½ million customers, but we take our commitment to privacy very seriously and honor what we promise.

    Apple does too! Apple and Google were called before the US House Committee on Energy and Commerce to explain how they handle customer data. Apple said very clearly:

    “The customer is not our product, and our business model does not depend on collecting vast amounts of personally identifiable information to enrich targeted profiles marketed to advertisers.”

    There’s an Internet saying: “If you’re not the customer, you’re the product.” The point is that, if you’re getting a service for free, the company providing it sees you not as a customer, but as a product to sell, generally to advertisers.

    This is how Google, Facebook, and Twitter operate. They provide services for free, collect data about you, and make money by showing you ads. In theory, the more that advertisers know about you, the better they can target ads to you, and the more likely you’ll be to buy. Personalized advertising can seem creepy (or clueless when it fails), but it isn’t inherently evil, and we’re not suggesting that you stop using ad-supported services.

    This ad-driven approach stands in stark contrast to how Apple does business. Apple makes most of its money by selling hardware—iPhones, Macs, and iPads, primarily. Another big chunk of Apple’s revenue comes from App Store and iTunes Store sales, iCloud subscriptions, and Apple Pay fees. Knowing more about you, what Web pages you visit, what you buy, and who you’re friends with doesn’t help Apple’s business, and on its Privacy page, Apple says bluntly, “We believe privacy is a fundamental human right.”

    Of course, once your data is out there, it can be lost or stolen—in June 2018, a security researcher discovered that the online data broker Exactis was exposing a database containing 340 million records of data on hundreds of millions of American adults. Ouch!

    Let’s look at a few of the ways that Apple protects your privacy.

    Siri and Dictation

    The longer you use Siri and Dictation, the better they work, thanks to your devices transmitting data back to Apple for analysis. However, Apple creates a random identifier for your data rather than associating the information with your Apple ID, and if you reset Siri by turning it off and back on, you’ll get a new random identifier. Whenever possible, Apple keeps Siri functionality on your device, so if you search for a photo by location or get suggestions after a search, those results come from local data only.

    Touch ID and Face ID

    When you register your fingerprints with Touch ID or train Face ID to recognize your face, it’s reasonable to worry about that information being stored where hackers—or some government agency—could access it and use it for nefarious purposes. Apple was concerned about that too, so these systems don’t store images of your fingerprints or face, but instead mathematical signatures based on them. Those signatures are kept only locally, in the Secure Enclave security coprocessor that’s part of the CPU of the iPhone and iPad—and on Touch ID-equipped laptops—in such a way that the images can’t be reverse engineered from the signatures.

    And, of course, a major goal of Touch ID and Face ID is to prevent someone from violating your privacy by accessing your device directly.

    Health and Fitness

    People with medical conditions can be concerned about health information impacting health insurance bills or a potential employer’s hiring decision. To assuage that worry, Apple lets you choose what information ends up in Health app, and once it’s there, encrypts it whenever your iPhone is locked. Plus, any Health data that’s backed up to iCloud is encrypted both in transit and when it’s stored on Apple’s servers.

    App Store Guidelines

    A linchpin in Apple’s approach to privacy is its control over the App Store. Since developers must submit apps to Apple for approval, Apple can enforce stringent guidelines that specify how apps can ask for access to your data (location, photos, contacts, etc.). This isn’t a blanket protection—for instance, if you allow a social media app Facebook to access your contacts and location, the company behind that app will get lots of data on your whereabouts and can even cross-reference that with the locations of everyone in your contact list who also uses the service.

    In the end, only you can decide how much information you want to share with the likes of Google, Facebook, and Twitter, and only you can determine if or when their use of your details feels like an invasion of privacy. But by using Apple products and services, you can be certain that the company that could know more about you than any other is actively trying to protect your privacy.

  • The Magic Touch

    In the service department we have what is called the Magic Touch. This means one having the experience of fixing an issue in…

  • We are heading out again in our little travel trailer to Maine for lobsters and rock and roll. We will be seeing Halestorm and “In This Moment” and will probably be the oldest rockers in the house but it fits with Grace’s motto – “More Fun”! We are both looking forward to it.

    We are in the important part of the baseball season, and my Cubbies are hanging in there. I think they will be a force to reckon with in the playoffs and I might just have to sport the playoff beard again this year!

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,

    Don & Emily

  • Firing on All Cylinders!

    Apple posted the best 3rd quarter financial results in the company’s history this week. They posted revenue of $53.3 billion and a net…

  • Dear Friends,

    Apple became the first $1 Trillion dollar company as I was writing this on Thursday. The actual number they need to reach changes with the number of shares outstanding, but if you use their latest SEC filing it seems that when AAPL reaches $207.05 it will become the very first US company to hit that milestone. This is in the wake of outstanding financial results for their 3rd quarter announced on Tuesday.

    I went up to see my friend, Deborah’s, garden the other day and clearly, I live in a cold microclimate because she has fully mature vegetables all ready to go. In fact, she loaded up my saddlebags on my motorcycle with squash, cukes, beans and other goodies. Out garden is suffering a bit because of Grace’s broken hand but there is still food to come out there!

    I got my ballot for the August 28 primary in Key West. I will be voting this weekend after I inform myself a bit more on the candidates. Are you registered to vote? Please vote like your life depends upon it!

    This week’s Kibbles & Bytes exclusive is on the Apple Watch Series 1 42mm Space Gray with black sport band. I have just 6 of these available and they are $165.99. This should be the best price anywhere and an excellent opportunity to get an Apple Watch. These are brand new with 1-year Apple Warranty. While supply lasts.

  • Did you register to vote, yet? Please don’t wait. Grace and I became Florida voters so we have been getting acquainted with both the local and state-wide candidates to become more informed voters. I am supporting “Debbie Mucarsel-Powell”:https://debbiemucarselpowell.com in my congressional district. We are getting mail-in ballots for the primary at the end of August. Voting can make change but only if you participate. Please vote!

    I know that there is a lot of criticism of social media but I still find myself re-connection with long lost friends from way back. I have found friends from high school, from previous businesses from all over the world that can now be connected and know a little about more about each other. I just connected with an old customer of mine from Trinidad that hosted Grace and I on a spectacular visit during carnival when we marched in a big band.

    Thank you so much for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,

    Don & Mike

  • Virtual, Augmented and Mixed Reality

    You’ve probably heard the most about virtual reality, or VR. It’s the technology that has seen big consumer releases within the last few years, in devices like the Oculus Rift, GearVR and many others. People also tend to know VR better because of the attempts to market the technology back in the 90’s when we just didn’t have the technology to make it effective yet.

    In VR, you wear something on your head — currently, a “head-mounted display” or HMD that can look like a boxy set of goggles or a space helmet — that holds a screen in front of your eyes, which in turn is powered by a computer, gaming console or mobile phone. Thanks to specialized software and sensors, the experience becomes your reality, filling your vision; at the high end, this is often accompanied by 3-D audio that feels like a personal surround-sound system on your head, or controllers that let you reach out and interact with this artificial world in an intuitive way.

    What distinguishes VR from adjacent technologies is the level of immersion it promises. When VR users look around — or, in more advanced setups, walk around — their view of that world adjusts the same way it would if they were looking or moving in real reality.

    The main focus here is technology and content that can fool the brain into thinking it is somewhere it’s not. When you flinch at a virtual dinosaur, or don’t want to step off an imaginary ledge, that’s the effect you’re looking for.

    Augmented reality, or AR, is similar to VR in that it is either delivered through a sensor-packed device that gives you a window with which to view both your actual surroundings and also the augmentations to your surroundings. Since it was first announced at WWDC, Apple’s ARKit has been open to developers to get a feel for the new platform. Now that iOS 11 is finally here, ARKit is available for anyone with an iPhone 6S or later, the iPad Pro, and the latest 9.7-inch iPad.

    The key term for AR is utility. A typical augmented-reality experience will probably be a lot less exciting than meeting a dinosaur or riding a roller coaster, but analysts have argued that the potential market for AR applications is actually much larger than VR’s.

    The whole point of that ugly word, augmented, is that AR takes your view of the real world and adds digital information and/or data on top of it. This might be as simple as numbers or text notifications, or as complex as a simulated TV screen. AR lets you see both synthetic objects as well as objects in the real world simultaneously.

    AR makes it possible to get that sort of digital information without checking another device, leaving both of the user’s hands free for other tasks. You may see this technology in use today in the form of a heads-up display projecting your speed and direction onto the windshield of your car as you drive.

    An extension of augmented reality is what is known as mixed reality. It tries to combine the best aspects of both VR and AR, wrapped up in a marketable term that sounds marginally less geeky than its cousins.

    In theory, mixed reality lets the user see the real world (like AR) while also seeing believable, virtual objects (like VR). And then it anchors those virtual objects to a point in real space, making it possible to treat them as “real,” at least from the perspective of the person who can see the MR experience.

    With mixed reality, the illusion is harder to break. As you move, the virtual objects in your display may react to your surroundings by keeping position in relation to a real-world object or react in a realistic way to changes in lighting. With this sort of interaction you could see how a new living room set would look in your house or virtually try on clothes while looking into a MR mirror.

    It’s only a matter of time before we’re all wearing MR-enabled contact lenses and the line between virtual space and reality is blurred forever.