Kibbles & Bytes Blog

  • New Products!

    !(image)http://blog.smalldog.com/images/2928.png!

    Come stop by our stores to see our brand new lines of Sennheiser & House of Marley headphones!

    !(image)http://blog.smalldog.com/images/2929.jpg!


  • MAC TREAT #45: Desktop Screenshots (From the Archives)

    This tip has proved to be a really popular one around here–I mean, how many times do you just want to take a snapshot of what’s on your screen in the moment without much fuss?

    This excerpt was originally featured in “*Kibbles & Bytes issue #569*”:http://www.smalldog.com/kibbles/563 by Ed!

    * To take a screenshot of your Mac’s entire desktop, hold down Command-Shift-3 all at the same time. This records the entire desktop at full resolution.

    * To capture only a part of your desktop, hold down Command-Shift-4. The cursor will turn into a trigger. Drag the trigger across the part of the screen you want to record and then release the mouse. If your Mac’s sound is on, you will hear a snapshot sound.

    * To take a screenshot of an individual application window (say an individual Safari window, or a single email, or single Preview image), hold down Command-Shift-4-spacebar. A camera icon will suddenly appear. You can rotate through application windows with this camera, until you land on the application window you wish to record.

    * To take a timed screenshot, browse to your Applications folder, then browse to the Utilities folder contained within. Open the Grab application, then click “Capture” in the menu bar. At the bottom of the list is the option for “Timed Screen.” The Timed Screen grab gives you a 10 second count-down to taking a screenshot.

    __Extra credit:__ Instead of saving files to your desktop, you can save a screenshot to your Mac’s clipboard, to be pasted into an application such as Photoshop, Word, or an email. To do this, hold down Command-Control-Shift-3 to take a screenshot of the screen and save it to the clipboard. Hold down Command-Control-Shift-4, then
    select an area, to take a screenshot of that area and save it to the clipboard. Hold down Command-Control-Shift-4, then space, then click a window to take a screenshot of a specific window and save it to the clipboard.

  • What Happened to iDVD? (Or How Dawn Admits She's Wrong)

    Two customers walked in to our store (no, this isn’t the start of a joke) and asked how to burn a video from iMovie onto a DVD. The “Miss Smartypants” that I am said, “that’s easy, just go to the Share menu and choose iDVD!” An even smarter person chimed in with, “but iDVD doesn’t come with iLife ’11.” I retorted in a somewhat smart-a$$ way, “well it will be in the Share menu, so just have them choose the menu that has DVD in it.”

    A day later, when I actually had time to look more deeply, I searched for iLife ’11 burn to DVD. And found “*Apple’s support page*”:http://support.apple.com/kb/PH2119 that instructed the user to select Share > iDVD. So I was right! (or so I thought). iDVD is definitely __not__ included with iLife ’11 so I needed to dig even more.

    I went down to the store to look at one of the 10.7 Lion demo computers that had iLife ’11 installed (therefore iDVD wasn’t already on the computer), and opened an iMovie project. I went to Share > iDVD which was one of my menu choices and wouldn’t you know, I got an error window–“Unable to find iDVD.” Miss Smartypants was completely wrong (and so was Apple, I might add, so I’m in good company).

    So what do you do if you have iLife ’11 and want to burn a DVD? If you upgraded to iLife, you may still have a copy of iDVD and will be a-OK. There are other options if you don’t have iDVD.

    The first is Sonic Solutions Roxio Toast v.11.0 which is a incredible piece of software that will solve just about any media burning issue you might have. (I’ve put Toast on special below!) A second option would be DVD Creator which is similar to iDVD and available on the “*App Store here.*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/dvd-creator/id428417852?mt=12%26uo%3D6%26partnerId%3D30 The third option is to use an open source solution like “*Burn*”:http://burn-osx.sourceforge.net/Pages/English/home.html

    I admit it, I was wrong.

    So two customers walk in to our store…I forget the rest.

  • *Greetings from Manchester!*
    !(image)http://blog.smalldog.com/images/2931.jpg!


    Are your garages getting full? Are you gearing up for Spring cleaning? Well it’s that exciting time of year again! eWaste 2012 is set for Saturday, June 16th at the Mall of NH Food Court parking lot in Manchester, NH and Saturday, June 30th at the Rutland High School in Rutland, VT. Gather your old eMac, G5s, PowerBooks, and other electronics for free recycling!

    “*Check out our NH event page on Facebook here.*”:https://www.facebook.com/events/117215921749620/
    “*Check out our VT event page on Facebook here.*”:https://www.facebook.com/events/370407646353422/

    Come stop by the store to see our all new audio product line from Sennheiser, House of Marley, and SMS Audio by 50 Cent. We still have a great selection of Urbanears to choose from too, so there are plenty of options for your dad on Father’s Day or to congratulate a recent graduate.

    Thanks for reading and we’re looking forward to seeing you in the store soon!

    -Sean and the Manchester Retail Team
    “**Sean@smalldog.com**”:mailto:sean@smalldog.com

  • _Dear Friends,_

    It is hard to believe that it is June already. I managed to get my garden planted this past weekend and will be working on mulching and figuring out a way to keep the deer out this coming weekend. I don’t really want to build a fence, but it seems we are on the regular deer-feeding highway and the baby plants are too delicious.

    A big shout out to our corporate sales group, headed by long term employee “*Rob Amon.*”:http://www.smalldog.com/rob Rob has done just about every job here at Small Dog Electronics in his nearly 15 years of tenure at the company. I think he has found his calling in pursuing business solutions opportunities for the company. Rob’s team includes “*Dana Flint*”:http://www.smalldog.com/dana in Manchester, NH and “*Raul De Arriz*”:http://www.smalldog.com/raul in the Mid-Atlantic markets. Rob’s team has consistently beat our sales estimates and they have really outdone themselves in FY’12 as their division has been responsible for a nearly 30% growth in top-line revenues for the first quarter. Rob also has the official title of “company jester” and since Rob’s head is already swelled, maybe I can send it over the top.

    Bob Dylan received the Presidential Medal of Freedom from President Obama this week. This is the highest civilian honor given in the US. I was fortunate to see Bob Dylan perform at the Buffalo Chip in Sturgis, SD, a couple of years ago and was right in the front to take a lot of pictures. He has always been one of my favorite poets and singers and a significant part of the soundtrack for my life. I have a spare Bob Dylan Think Different Poster from the famous Apple campaign and we will be giving it to one of our “*SDE Facebook*”:http://www.facebook.com/smalldogelectronics fans–all you need to do is post your favorite song, lyric or story about Bob on our post and generate the most “Likes” of the entries. We’ll announce the winner of this limited edition poster after the contest closes on June 15th at noon. Good luck!

  • TT SPECIAL: Daduates and Graduates

    It’s that time of year again: the leaves are on the trees, the flowers are in bloom, the lawnmowers are humming in the distance (__except for mine because it is a human-powered push mower-Mike D.__) and we prepare to honor our Dads and grads.

    We have three tiers of specials perfect for the person in your life who has replicated or matriculated. These specials are also available with any computer we sell, so please give us a call if you want a different Mac bundle for those who are done with school and those who have contributed to the gene pool.

  • Viruses, Malware and Trojans, Oh My

    The latest malware attack on the Mac OS has largely blown over, though I still hear people talking about Flashback and viruses on the Mac. One thing that keeps coming up are the amount of people calling Flashback a virus when it’s actually a trojan. Intego, an antivirus software company, runs a Mac security blog and they did a pretty good article recently on the various terms for different types of malware, so I thought I’d share some of it with you.

    Most people seem to lump all malicious software into the term “virus.” This is inaccurate. All malicious software can be lumped into a catchall term of malware. Viruses are a very specific type of malware that replicates and spreads itself once installed on the computer. To my knowledge viruses are still pretty rare on the Mac, mostly because the majority of black hat hackers are writing code for Windows-based systems. What Macs are currently vulnerable to are trojans. These are malware that masquerade as legitimate programs and are installed by the user. Once installed they can cause harm to your system.

    Flashback was a trojan (as was MacDefender) that hit last year, and both of which were done by the same people. Flashback disguised itself as an Adobe Flash updater and once you installed it, it would redirect certain ad-centric web traffic to a different server. Had it worked like the hackers planned, the revenue for those ads would have gone to them rather than the advertisers. These trojans almost always require user intervention to install themselves. So if you’re not paying attention to what you’re clicking on or entering your passwords for you are vulnerable.

    I think it’s a good idea nowadays to have antivirus software installed on your computer. While the majority of malware out there will not affect your computer, that number is going to change. The market share of Apple computers is increasing, and with the popularity of iPhones and iPads we’re becoming more of a target to nefarious computer users. There are many antivirus programs on the market, and some are better than others. Some will slow your machine down to a crawl and others let your machine still run great but don’t actively scan your hard drive.

    I’ve gone back and forth between “*Sophos*”:http://www.sophos.com/en-us/ and “*ClamX,*”:http://www.clamxav.com/ and it really comes down to personal preference. If you’d like to read Intego’s article on security jargon (I’ve only covered a small fraction here) you can “*read it here.*”:http://www.intego.com/mac-security-blog/security-jargon-decoded/

  • Capo, Neoprene and Premium Leather Cases. In Stock!

    “*Capo Cases*”:http://vendor.hammerheadcase.com/pricelists/SS_capo_case.pdf – *$24*

    They’re $24 per case (they retail for $39.99) and are available in 5 colors: Black, Red, White, Blue and Orange. (“*View them on our website here.*”:https://www.hammerheadcase.com/product/13/capo-case)

    “*Neoprene Sleeves*”:http://vendor.hammerheadcase.com/pricelists/SS_neoprene_2010.pdf – *$6*

    Convenient protection for the MacBook, MacBook Pro and MacBook Air and are reversible to boot! They retail for $19.99, but your cost is $6 per sleeve!

    They come in Red/Black, Green/Beige, or Purple/Charcoal. Available in 13″, 15″ and 17″. (Sorry, all iPad sleeves and the 13″ Purple/Charcoal are sold out.)

    “*Premium Leather Cases*”:http://vendor.hammerheadcase.com/pricelists/SS_premium.pdf – *$23*
    The original Premium Leather Case fits all three iPads and is available in Ebony, Chocolate and Candy Apple.

    We can now offer you these cases at a $10 savings, making your price $23 per case. MSRP is $59.99.

    Let me know if there’s anything I can do for you!

    Tony
    “*tony@hammerheadcase.com*”:mailto:tony@hammerheadcase.com

    !http://blog.smalldog.com/images/2947.jpg!

  • Make Sure You're Clean Before July 9th

    July 9th is being called “Internet Doomsday” by some security firms and trade magazines. Last year, “*the FBI arrested several people*”:http://www.washingtontimes.com/news/2011/nov/9/six-estonians-arrested-in-cyber-infestation/ who were running an international scam. They used malware called “DNSChanger” to modify network settings on millions of computers worldwide; instead of going to local DNS servers, these infected systems went to rogue servers controlled by hackers who made an estimated $14 million from advertising revenue.

    The servers were rendered harmless, but a lot of people are still unknowingly using them, so the FBI kept them running to give people time to clean up the mess. These servers will be taken offline on July 9th, so anyone still pointing to them on that date will have problems accessing Internet sites.

    Last November, “*we featured an article*”:http://blog.smalldog.com/techtails/tt793/ that explained how domain name resolution works. The rogue DNS servers mentioned above took advantage of DNS redirection in order to draw traffic. Normally, your system has the address of your ISP’s DNS server, or the address of your company’s internal server. The DNSChanger malware would alter this setting to point to a network controlled by hackers, so instead of sending DNS requests to Comcast or Verizon, you’re sending them to a compromised server that may or may not give you what you wanted. Unless you went into your network settings and checked, you would have no idea that anything was different. Even if you did check, how would you know whether or not the numbers were correct? They’re just numbers, which by themselves don’t mean anything to most people.

    Internet Service Providers typically have multiple DNS servers. If one goes down for any reason, another will take over. However, the entire cluster of formerly-rogue DNS servers will be taken offline July 9th, and there is no automatic failover. When an infected system tries to go to Facebook, instead of their wall coming up, it will return an error that the site could not be found. The system will no longer have a DNS server to look up where “www.facebook.com” is. Tech support lines will be flooded with people who suddenly can’t access the Internet, most of them assuming that it’s the fault of their provider.

    Before that all happens, everyone should check their system to make sure they are clean. Here are two sites to visit: “*DNS-OK*”:http://dns-ok.us and “*The DNS Changer Working Group.*”:http://www.dcwg.org DNS-OK is run by the FBI, and will run a quick check on your system to make sure it is set correctly. DCWG will not only tell you if you’re clean, but offer tips and links to fix the problem if you have it.

    I urge *everyone* to check out one of those sites to verify that they were not affected. That goes for Mac users as well as those on Windows–gone are the days of sitting back and smugly saying, “I’m on a Mac, it can’t affect me.” WRONG–the past year alone has shown that we ARE vulnerable, if not by flaws in the OS, then by flaws in Internet clicking discipline. Check out your system before the deadline so you’re not dead in the water.