Kibbles & Bytes Blog

Have you ever been skeptical about purchasing a used “MacBook”:http://www.smalldog.com/category/Apple/MacBook/ or an “iPad”:http://www.smalldog.com/ipads?sort=conditiondesc?

Usually the first question we get asked is, “what kind of warranty does this item have?” The Small Dog warranty is all well and good, but what happens when 90 days pass and the Small Dog warranty period is over?

I have some good news for you. Small Dog Electronics is working with “Mack Worldwide”:http://www.smalldog.com/search?search=mack&page=1&refinecat=Services_and_Warranties|Third_Party to provide extended warranty coverage for all of your Apple devices (iPods, iPads, even iMacs and MacBooks). With this coverage, you get three (3!) years of support for parts, labor, manufacturer defects, and mechanical malfunctions. All of which are the main concerns that a customer would have when purchasing a used device.

What if you’re a customer who has purchased a new machine? Can you benefit from the Mack Worldwide coverage as well? For new machines and devices, we have the Diamond plan. This plan gives you three years of coverage for parts, labor, mechanical malfunctions, abnormal wear and tear, accidental damage, liquid damage and power surge failure. That is essentially protection for every aspect of your new Apple product, giving you peace of mind because you know your devices are covered.

You might be wondering why you would choose “AppleCare”:http://www.smalldog.com/applecare over Mack. The truth is that both have their benefits. AppleCare offers exceptional phone support with experienced technicians you can count on to solve your software problems. However, AppleCare does not yet cover accidental damage. This is where Mack shines–it gives you protection against those unforeseen incidents.

For ultimate support and coverage, I would recommend purchasing both AppleCare and Mack’s Diamond service on new machines. But what if the cost is toppling over your budget? The answer is simple. Purchase the Mack Diamond service. Why? Well, for starters, you can only buy it within 30 days of purchasing a new machine. AppleCare, on the other hand, gives you an entire year to add their extended coverage, so you can always opt to purchase it in that window. (Do keep in mind that your phone support through Apple expires after 90 days from the original date of purchase, though.)

With both of these services covering your Apple product ,you will be worry-free for the next three years!

Let’s talk “Capo!”:http://www.smalldog.com/search/?search=capo&refinecat=Hammerhead I don’t know about anybody else, but when a new “iPad”:http://www.smalldog.com/category/Apple/iPad/iPad_3rd_Gen/ case comes into my store, I’m all over that like maple sugar on snow. For that reason, I was more than eager to purchase a new Capo case from our friendly Hammerhead line to protect my super-awesome new iPad. I got the case as an interim while I waited for my Hello Kitty case to come in the mail, but I ended up liking it so much that Kitty has been shelved.

So what is a Capo case? It’s a sleek, hard black plastic shell, very solidly manufactured, with a sweet velvet interior to clean and protect your iPad’s screen with every open and close. The Capo comes in “orange,”:http://www.smalldog.com/product/80116/hammerhead-capo-case-for-ipad-orange/at_bis “blue”:http://www.smalldog.com/product/80115/hammerhead-capo-case-for-ipad-blue/at_bis, “white”:http://www.smalldog.com/product/80114/hammerhead-capo-case-for-ipad-white/at_bis, “red”:http://www.smalldog.com/product/80113/hammerhead-capo-case-for-ipad-red/at_bis, and, my favorite, “black.”:http://www.smalldog.com/product/80112/hammerhead-capo-case-for-ipad-black/at_bis However, unlike its predecessor, the Hard Shell, the color is only on the leather panels on the front and back. Not only does it look snazzy, it does a good job of protecting my iPad, and it has the same open-close wake-sleep feature that the “Apple Smart Covers”:http://www.smalldog.com/search?search=Apple%20Smart%20Cover&page=1&refinecat=Apple do, adding extra value and convenience. It’s a perfect fit for my new iPad, and my “Hammerhead screen protector”:http://www.smalldog.com/search?search=Hammerhead%20screen%20protector&page=1&refinecat=Hammerhead (lovingly applied by yours truly) isn’t impacted at all by the case.

For me, the nicest thing about my Capo case is the high typing angle it affords me. There are three angles you can tilt your iPad up at to watch whatever your heart desires, too, which makes it perfect for any situation. In fact, it’s my favorite case right now! A+, would buy again.

With spring now finally underway, I am happy to see so many more people outside enjoying the sunshine. It is a great time to get out there and be active. For those of you with Apple products on-the-go, we have some great solutions for keeping your devices protected.

The new “iPad”:http://www.smalldog.com/category/Apple/iPad/iPad_3rd_Gen/ rolled out in mid-March and our new line of cases for it shortly followed. Now we have ways to protect your investment from mobile wear and tear and the great news is that these cases also fit the iPad 2.

Speaking of protection, we have partnered with a company by the name of “Mack Worldwide”:http://www.smalldog.com/search?search=mack&page=1&refinecat=Services_and_Warranties|Third_Party to fill in the gaps that “AppleCare”:http://www.smalldog.com/applecare doesn’t cover. It also does a fantastic job of protecting any used Mac devices purchased from us at Small Dog. Lonnie writes more about it below.

Of course, I can’t forget about those used “MacBooks”:http://www.smalldog.com/category/Apple/MacBook/ we have for sale. What a great way to ease into the Apple world without breaking the bank!

All-in-all, it is shaping up to be a great spring. Come on down to Small Dog Electronics and pick up those new devices (or accessories for them) and get out there to enjoy the nice weather!