Kibbles & Bytes Blog

  • G4 Blues

    I get a lot of customers who are still using functioning iBook G4s. These are awesome laptops and it’s great to see an Apple product that can last and function for well over seven years!

    I am often asked how to speed up the machine. There are a few things you can do: First, you will want to make sure that the RAM is maxed out. Early models could run 1.25GB of RAM, while later units support 1.5GB. If you bring your iBook into the store, this is something that we can look up for you. Upgrading the RAM can make a huge difference with everyday applications such as web browsing and word processing.

    If you are running OS X 10.4 (Tiger), you may run into problems with websites that no longer support your version of Safari, and you’re not able to download a newer version without upgrading to 10.5, Leopard. There is a special build of Firefox called “*TenFourFox*”:http://www.floodgap.com/software/tenfourfox/ that is built for the G4 processor. Using this web browser will allow you to use modern websites, and will make surfing the web a bit faster due to Firefox’s native JavaScript acceleration. TenFourFox supports HTML5 and CSS 3, and will also automatically block Flash, which tends to slow down the G4 when web surfing.

    I would also recommend a clean install of the operating system. If this has never been done, there there could be applications and data that are taking up space and slowing down the machine. The earliest model of the iBook G4 (from 2003) supports up to 10.4, while models that came out after 2004 can be upgraded to OS X 10.5 (10.6 Snow Leopard requires an Intel-based processor, and will not run on an iBook).

    With a few of these steps, you should be able to get that G4 running a little faster. If not, it might just be time to upgrade!

  • How Does Flashback Get In?

    Last year, we started seeing new threats in the wild that targeted the Mac. As recent as last week, new publicity about the Flashback Trojan initiated a new wave of concern. It was reported widely in online media that a large number of machines (estimated at around 600,000) have been infected.

    Apple, knowing the importance of resolving the Flashback issue, has offered two Java updates in the past week, plus a Flashback Removal Tool.

    Now there is a new threat for the Mac. The new Mac Trojan is simply referred to by Kaspersky as “Backdoor.OSX.SabPub.a” or “Sophos as OSX/Sabpab-A.” Like Flashback, it is primarily an exploit of the Java operating environment. Unlike Flashback, the new Trojan requires no user interaction to install. The Trojan uses a documented exploit in Java, Exp/20120507-A6, to execute arbitrary code for the sake of command and control of the Mac, using the infected machine in a bot-net and sending information back to the command and control center.

    What is the Java exploit? In Java, the AtomicReferenceArray is a way of allowing many different files in a database of sorts to be accessed by many functions and update in real time. It is used to protect the files instead of locking the whole database when one client is modifying information in the database. The exploit is not built on what this does but where.

    In most operating systems and browsers, the Java functions are sandboxed, running in an environment with no access to the main operating system. The AtomicReferenceArray is not sandboxed adequately and has system level access on the machine. Due to this level of access outside of the sandbox environment, the malicious code can gain access to the system and thus the ability to write data to the system and create its own directories (the Malware).

    As these threats have reared their head on the Apple platform, who’s ultimately responsible for the security of the operating environment in the future? Apple has slowly been removing Java from newer versions of the OS. In October of 2010, Apple released a note to the developer community discussing how they had deprecated the version used and that a Java environment may not be supplied with the OS in the future (true, Lion does not come with Java, but can be installed if necessary).

    As Java is phased out, it will become less and less of a likely vector for infections of Trojans and malware on the Mac, but for now, it is still part of many users’ systems.

  • Hey everyone!

    Looks like spring is finally coming back. After a short hiatus, the warm, sunny days are returning, with temperatures in the 70s and 80s here in New Hampshire. In addition to about a dozen motorcycles and a handful of bicycles, this morning on my ride to work I saw several people towing boats. Time to drag out the summer toys! In preparation for the hot days to come, I bought a small wading pool so I can soak in my back yard while writing blog articles.

    The past two weeks have been abuzz with news about two new Trojans that are specifically aimed at Macs. Flashback pretends to be an update to Adobe Flash Player. Sabpab uses a known exploit in Microsoft Word documents to infect your Mac with a backdoor. Sadly, it looks like the walls on our little corner of Utopia are coming down, and we’re all going to have to be a bit smarter when we surf.

    This week, we feature an article about why these new Trojans are able to infect your Mac, as well as some information on new life for your old G4, and an editorial about the latest Flashback hype. A little something to read when you get tired of being outside.

    Thanks for reading!

    Glenn
    “*glenn@smalldog.com*”:mailto:glenn@smalldog.com

  • We Fix Out-Of-Warranty iPhones!

    Small Dog Electronics was recently authorized by Apple to perform Out of Warranty (OOW) iPhone repair. Since it’s fully authorized by Apple, it…

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  • Weekly Apple News Recap | 4/9-4/13

    Apple Releases Java Update The update does double duty: it both removes the Flashback trojan (mentioned here) and disables the automatic execution of…

  • Fenway Pahk Turns 100!

    In honor of the Red Sox’ home opener tonight at “*Fenway Park*”:http://boston.redsox.mlb.com/bos/ballpark/index.jsp (or “Pahk” as the true locals say), it’s a fitting time to celebrate 100 years of baseball in the historic ballpark.

    On April 20, 1912, the Red Sox hosted the New York Highlanders, who would soon become the Yankees (and arch rivals) the next year. The Red Sox won the game 7-6, battling through 11 innings. (Also of note: the game and stadium fanfare was overshadowed by the recent sinking of the Titanic.) Of course, the Red Sox went on to win their first World Series that year.

    Today, Fenway Park is known for the Green Monster (the unusually high left field fence), and other eccentricities, such as “The Triangle” and the “Pesky Pole,” and is one of two “classic” ballparks still in use. (The other is Wrigley Field, Don’s favorite.)

    Tonight, they take on the Tampa Bay Rays. April is here, and baseball is back. Game on!

    “*Read more about Fenway Park and find 100-year celebration events here.*”:http://boston.redsox.mlb.com/bos/fenwaypark100/index.jsp

  • We’ll be keeping you up-to-date with all the news and filling in for Don again next week, so check back. To follow his adventures and see what else we’re up to, “*Like us on Facebook!*”:http://www.facebook.com/smalldogelectronics

    Thanks for reading!
    _Dawn & Kali_

  • From the Archives: 3 Mac Superstitions

    __Originally featured in “*Kibbles & Bytes #684,*”:http://blog.smalldog.com/kibbles/kb684/ Ben wrote about some Mac superstitions on a past Friday the 13th!__

    Stevie Wonder’s “__Superstition__”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%253A%252F%252Fitunes.apple.com%252Fus%252Falbum%252Fstevie-wonder-the-definitive%252Fid3440159%253Fuo%253D4%2526partnerId%253D30 was the first song to come up on shuffle during my commute this morning. I’m normally not a very superstitious person, but when Garrison Keillor reminded me that it was Friday the 13th on the Writer’s Almanac, I couldn’t help but wonder if it was more than a coincidence. Combined with the fact that Mia–a Black Lab–crossed my path as soon as I walked into the office, consider me spooked!

    Since superstition is abound, and it’s the only Friday the 13th this year, I thought that it would be especially relevant to lay a few common Mac superstitions to rest. For longtime Mac users the following may seem basic, but keep in mind that many switchers unfortunately are led to believe these myths are true due to previous experience on PCs.

    *Your Mac Isn’t Virus-Immune:*

    OK, so this one is pretty basic: Macs simply do not get viruses. You’d be surprised how many people immediately construe software or hardware-related issues as a virus. The fact is that there has never been a reported virus on a Mac. There have been internally developed proof-of-concepts as well a security flaws and vulnerabilities in various releases of Apple software, but there has never been a full blown Mac virus in the same vein as those so prevalent on the PC.

    *Dell Printer + Mac = 7 Years of Bad Luck:*

    This myth is partially true. You will have bad luck if you attempt to get a Dell branded printer to work on a Mac, but likely not 7 years worth. The PC Manufacturer is the only one whose printers are incompatible with Macs. The good news is almost every other USB 2.0 and network-based printer on the market is. A very common misconception amongst switchers is that their existing printer will be incompatible with a new Mac. Not only should the printer be compatible, but many popular printers feature plug-and-play functionality with Mac OS 10.6 Snow Leopard!

    *Macs Don’t Play Nice at the Office:*

    The majority of businesspeople rely on Microsoft’s Office Suite to some extent in their daily workflow. Since many businesses principally use PCs, it can be a little daunting bringing your new Mac into the office. Many people forget to realize that Microsoft has a version of their popular Office software designed exclusively for Macs! This means that you can continue to use Word, Powerpoint, and Excel even if you jump to a new Mac. Existing documents in Microsoft’s formats are even cross compatible between platforms. Though the interface in the Mac programs is subtly different from their PC counterparts, there is practically no learning curve associated with the software if you have previous experience with it.

    So there you have it. Rest assured that your Mac is free from all of these common tech superstitions. As for yourself, be sure to avoid ladders, black animals, and mirrors for the rest of the day. Happy 13th!

  • Out-of-Warranty iPhone Repair

    Small Dog Electronics was recently authorized by Apple to perform Out of Warranty (OOW) iPhone repair. Since it’s fully authorized by Apple, it means we’ll be using genuine Apple parts, and we can fix iPhone 3G, iPhone 3GS, iPhone 4 and iPhone 4S units for AT&T, Verizon and Sprint.

    We’ll be offering quick service on this but you should contact our service department for additional details and turn around times. You can also stop in our South Burlington location and visit the Service counter for information.

    Toll free phone # for service: 888.317.5805 or email “*support@smalldog.com.*”:mailto:support@smalldog.com