Kibbles & Bytes Blog

  • Why I Love Keynote

    I have been in love with Keynote since Steve Jobs first announced it back in 2003 at Macworld EXPO. During my time at The Warren School, Keynote was THE application that I could use with any aged student and any ability teacher. This application just makes sense. Unless of course you tell 7-year-old kids, “We’re going to make a slide show” and they respond, “What’s a slide?”

    One of the exercises that I did with the first and second grade was to have them take three pictures of themselves in Photo Booth being happy, sad, and silly. Then I’d have them create the Keynote presentations where each slide had their picture and the word that described their emotion.

    Bing, bang, boom–they would pick things up within 20 minutes. This 20 minutes of playing was usually enough to get them using the software without any assistance from me. Getting them to stop using PhotoBooth is a completely different story!

    Keynote is also a great app to get less brave adults using presentation software. There’s just something about the interface that everyone just understands. And it’s a great way to get people to learn about the Inspector palette that Apple uses in all of their iWork software.

    If you don’t yet own iWork and want to purchase *Keynote for the Mac, $19.99,* “*click here.*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/keynote/id409183694?mt=12%26uo%3D6%26partnerId%3D30
    __(opens the Mac App Store)__

    To purchase *Keynote for iOS, $9.99,* “*click here.*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http://itunes.apple.com/us/app/keynote/id361285480?mt=8%26uo%3D6%26partnerId%3D30 __(opens the iTunes Store)__

  • Close Vermont Yankee on Schedule

    *Start Soapbox*

    This week marked the end of the 20-year operating license for Vermont’s only nuclear power station, Vermont Yankee. Even though the Vermont legislature voted overwhelmingly to deny a renewal of the plant’s operating license, the Nuclear Regulatory Commission overruled the state and granted the aging plant another 20-year license despite a series of safety issues including a cooling tower collapse and leaks of radioactive material into the ground water. The owners of the plant misled legislators and now the issue will likely be tied up in court for years to come.

    Vermont utilities have already made other contractual arrangements for power for the state and as of today, none of the power from Vermont Yankee will be coming to Vermont. The Vermont Public Service board must issue a Certificate of Public Good for the plant to continue and it is a stretch to find public good if our citizens do not even get the power generated from the plant.

    Without the subsidies including limitation of liability from the government, this plant would not be economical to run. One of the main reasons that more nuclear plants are not being built is our current economic state.

    The reality of nuclear waste is even more disconcerting to me. There is no long term solution to the storage of the nuclear waste generated by this plant. This plant is of the same antique design as the Fukushima reactors and I have serious concerns about what we are going to do with tons of nuclear waste sitting on the banks of the Connecticut River. It seems that this issue is constantly swept under the rug but without a solution, there is no way to call nuclear energy a “clean” energy source.

    The alternative is the continued development of renewable and dispersed energy sources. Wind, solar, biomass, geothermal are only some of the energy sources that are better suited to serve our energy needs. Even more vital is the acceleration of conservation and efficiency programs. The least expensive and cleanest energy we can get is the energy that we do not use.

    There are endless ways that energy is wasted, from those gigantic outdoor patio heaters to advertising lighting that remains on all night. A concentrated and urgent conservation and efficiency effort can reduce our energy requirements with little impact on our lifestyle, and it would make the dangerous use of antique nuclear generators unnecessary.

    It is time for Vermont Yankee to be closed on schedule and the decommissioning of the plant to begin.

    *End Soapbox*

    “*Weigh in on this topic on our blog, Barkings!*”:http://blog.smalldog.com/article/close-vermont-yankee-on-schedule/#comment

  • Small Dog's Manchester Store

    Well, I finally made it to Small Dog Electronics store in Manchester, NH. I spent Wednesday meeting with several media contacts, got a tour of the WMUR-TV station, and generally enjoyed the incredibly warm weather while I got a first hand look at Manchester.

    The first things that you notice driving through or into Manchester are the enormous mill buildings. These buildings originally housed the Amoskeag Manufacturing Company which was started in 1831 and existed for just over a century. The Amoskeag, as the company is known, was the largest producer of cotton textiles in the world in the early 20th century. “*Here is a link*”:http://www.manchester-chamber.org/wp-content/uploads/ManchesterWalkingTour.pdf to a walking tour of Manchester that has some great photos and history of the city.

    Our store is located in the Mall of New Hampshire which is just off of Route 101. Route 101 is the east-west highway that connects Hampton Beach on the east to Keene, NH* in the west. One of my first driving experiences in Drivers Ed was driving from my hometown of Townsend, MA to the Mall of New Hampshire. Good times, as they say. Good times.

    What struck me most about my first visit to the store were how much I enjoyed the staff. Everyone is an Apple fan and they went out of their way to share their expertise. The store experience reminded me of the early days of Small Dog when everyone was a salesperson. I was struck by feeling of camaraderie and people working as a team. I had a great day and can’t wait to spend more time there. Be sure if you are within driving distance to get to the store. You won’t be disappointed.

    *Check out an NH store-inspired special below!*

    __*Editor’s note: Keene was my first New England town–great memories! (-KH)__

  • Leather Bluetooth Keyboard Case (Updated!)

    *Fits BOTH the iPad 2 AND the new iPad!*

    * $99.99 MSRP
    * $59 Dealer Cost
    * Genuine leather
    * Stylus included
    * (NEW!) Available in Red or Black

    With an updated fit, our new Leather Bluetooth Keyboard Case includes a redesigned keyboard and an updated stylus. It will protect the iPad and allow the user the option of external keyboard convenience.

    “*View more information on the Leather Bluetooth Keyboard Case here.*”:http://vendor.hammerheadcase.com/pricelists/SS_bluetooth.pdf


    *Preorder your new cases now–WE WILL BE SHIPPING IN EARLY APRIL!*
    Contact Tony Amenta at “*tony@hammerheadcase.com*”:mailto:tony@hammerheadcase.com for more information.

    “*View the entire pricelist here.*”:http://vendor.hammerheadcase.com/pricelists/SS_dealer_pricelist_03.23.12.pdf

  • Premium Leather Case (Updated!)

    *Updated to fit BOTH the iPad 2 AND the new iPad!*

    * $59.99 MSRP
    * $35 Dealer Cost
    * High quality genuine leather
    * Available in Red or Black

    The all-new Premium Leather Case provides elegant protection for the new iPad as well as the iPad 2. It is a fashionable accessory for any person looking for a more sophisticated, business-like case and because it is made from high quality, smooth, genuine leather, the iPad will be protected in style.

    “*View more information on the Premium Leather Case here.*”:http://vendor.hammerheadcase.com/pricelists/SS_premium.pdf

  • Capo Case (New!)

    *A totally redesigned hard case–fits BOTH the iPad 2 AND the new iPad!*

    * $39.99 MSRP
    * $24 Dealer Cost
    * Available in Black, Red, Blue, White, and Orange

    This is the most protective slimline case available anywhere for the new iPad. The vinyl exterior is pleasing to the touch while the polymer layer provides strength and rigidity. The positive closure keeps the new iPad safe in stressful environments.

    The five colors offered will make it stand out in a crowd. The clasp, corners and hinges are strengthened to handle impacts without failure. The Capo Case gives maximum all-around iPad protection in a slim profile.

  • Weekly Apple News Recap | 3/19-3/23

    The news is still iPad, iPad, iPad this week. From sales numbers to first impressions to possible issues, here’s what we saw this week:

    *Millions and Millions of iPads*
    According to Apple, over 3 million iPads were sold in the first weekend the iPad was available. Seriously! This marks Apple’s most successful (in numbers) iPad product launch to date.

    “*Read more here.*”:http://www.huffingtonpost.com/2012/03/19/ipad-sales-first-weekend_n_1365421.html

    *It’s Getting Hot in Herre?*
    There have been rumblings that the new iPad runs a little hot…maybe a little __too__ hot. Not so, says DisplayMate Technologies Corporation president Ray Soneira, as he calls the claims “overblown.” We’d back that up, as he new iPads are a bit warmer, but nothing to be overly concerned about.

    “*Read more here.*”:http://www.electronista.com/articles/12/03/22/driving.31.million.pixels.a.big.job/

  • Hammerhead is proud to announce its new line of iPad cases.

    We announced our new line on the 9th—and we’re so excited that we thought we’d announce it again! Our newest cases offer greater reliability, a more precise fit, superb tactility and multiple viewing angles. We have also streamlined our line to include three choices at three price points—so there’s one for everyone!

  • _Dear Friends,_

    Welcome to the summer edition of Kibbles & Bytes…we have been setting records every single day for the past week with temperatures soaring into the 80s. I even got in my traditional first lobster run on Sunday when I headed over the Kancamagus Highway to the “*Lobster Trap*”:http://www.lobstertraprestaurant.com/ on my motorcycle.

    I think the whole state has a wicked case of spring fever as the crocus are blooming, trees budding and birds singing. Grace has already put up the screens even though we could still get a cold spell and I’m assuming at least one more major snowstorm. Nevertheless, the mildest winter that I can remember in Vermont is officially over as we enter spring.

    We have *all of the new iPad models in stock at all of our stores* and the response has been phenomenal. With over 24 models to choose from with Wi-Fi, AT&T and Verizon models and the iPad 2 still available at a discount price, we are ready to help you pick just the right iPad for your needs. With the new video capability on the new iPad, you may want to consider the models with increased storage as those video clips do take up quite a bit of space. Come on in to any of our stores to check out the new iPad–I think you will want one!

  • Malware Q&A

    Public knowledge can be a funny and inconsistent thing. Back when the idea of having a computer at home was a novel concept, no one knew or cared about data security and worms and such. Time passed, and companies all over started shipping affordable home PCs to the masses. Gateway 2000, Northgate, and Dell were household names, and thousands of people were being introduced to the wonderful world of Windows.

    Then the hackers came along, and started polluting this brave new world with viruses and keyloggers and all manner of malware to steal data and just make life miserable. No one knew how bad viruses were or understood the threat of having your email hacked or your hard drive erased; even as late as 2003, a lot of people did not bother to install and maintain a virus scanner because they just didn’t think they needed one. (I ran my own consulting business at that time; easily 95% of my business was cleaning up after a virus infection.)

    Fast forward to 2012. Mac computers are gaining market share like never before, sold as an alternative to Windows because of OS Xs stability and security. Somewhere in the past 10 years, it seems like public awareness about security threats has expanded and grown, but the actual understanding has not followed suit. The pendulum has swung from apathy (“meh, it won’t affect me”) to paranoia (“my computer won’t boot, it must be a virus!!”) The mass media is mostly to blame for this; rather than educate, they prefer to panic people needlessly. They managed to get the word out there, unfortunately the word they chose is “Doom! Doom! Doom!”

    Now it seems like any time a computer does something strange, the question is, “did I catch a virus from somewhere?” I occasionally get customers with dead iPods who swear they caught a virus because they plugged it into someone else’s computer.

    To hopefully clear up some misconceptions, I present a little question and answer, culled from common customer questions via our service desk, phone calls, and email.

    *Q.* Can Macs get viruses?
    *A.* No–sort of. The term “virus” has been misused in the media, and has become an all-encompassing generic term for anything that exists on your computer that doesn’t belong there. A virus is a malicious piece of code with the ability to spread itself without your interaction or awareness that it is even there. Viruses (technically, “virii”) have always been a big problem on PCs, dating back to boot sector viruses that spread themselves via floppy disk. Later, they were upgraded to work on Windows systems, spreading via floppy, USB key, or network connections. Typically, a virus takes advantage of an unpatched security hole (an “exploit”) and since most Windows users never bothered to run updates or keep an anti-virus program up to date, the chances were pretty good that a virus could spread unimpeded through an entire corporate network. This type of code cannot run on a Mac–OS X simply does not permit it. As with any OS, however, the weakest link is the person using it. If you go to an infected web page on a Windows system, chances are the system will be infected without you even knowing it. On a Mac, the code would be ignored.

    *Q.* No one writes viruses for the Mac because no one buys Macs.
    *A.* This is an old argument used primarily by Windows fanboys to put down Macs. “Your system is so pathetic that hackers won’t even write a virus for it!” Years ago, that may have been true, but it’s not the case now. Fact is, someone trying to steal credit cards or private data is going to shoot for the largest possible audience, which in almost all cases is Windows. Years ago, most people using Windows were unfamiliar with computers, and knew nothing at all about web page scams, so when a page popped up saying “you have a virus, download this program to clean it!” they believed it, did what they were told, and infected their system. People with Apple computers (at that time) tended to be more of the hobbyist, a bit more savvy, and knew to avoid stuff like that. However, now that Macs are making their way into homes as a first computer, malware writers are targeting those people as well. Last year, there was an epidemic caused by a program called MacDefender, which claimed to be an antivirus program. Since it could not automatically infect a Mac, it had to ask the user’s permission to install it. Such a thing was unheard of, and people were just not prepared for it.

    *Q.* Do I need an antivirus program for my Mac?
    *A.* Need? No. Macs cannot get viruses. However, now that we know hackers are writing malware for the Mac, it certainly would not hurt to have one anyway just in case. I recommend Sophos–it’s effective and free. If anything, it prevents you from passing on an e-mail virus to your friends still running Windows, and if you happen to stumble across an infected web site that tried to force a fake anti-virus program down your Mac’s throat, you’ll get a warning before you click the “Install” button.

    *Q.* Can a smart phone be infected with malware?
    *A.* Despite Google’s claims to the contrary, “*the Android platform has been targeted.*”:http://www.computerworld.com/s/article/9223777/Massive_Android_malware_op_may_have_infected_5_million_users Whether this is due to an inherent flaw in the OS or a mistake in the customizations done by the vendor, it has happened. iOS is different from Android, and is much more secure; however, there have been some apps released that can grab personal information and upload it to a web site. This is not really considered to be malware–access to the address book is something every iOS app has. This is more a privacy issue than a security issue, but that’s a topic for another article.

  • Bottom Case Delamination

    Hello! My name is Lance, and this is my first Tech Tails article. You can usually find me behind the service department counter in South Burlington taking care of customers.

    I often get customers asking about an issue with their white unibody MacBooks. The issue is called bottom case delamination. It can occur with white MacBooks manufactured between October 2009 and April 2011. When the issue occurs, the rubber mat on the bottom of the computer separates from the housing. Below is a photo of what it can look like.

    Customers often think that it’s something that they did to the computer, however this is actually a common problem. It’s an issue that Apple recognizes and will take care of, and in most cases there is no cost for this repair (even if the system is no longer under warranty or AppleCare).

    The machine does have to meet eligibility requirements however, so stop into one of our stores and talk to the service department to get more information about this program.

    !(image)http://blog.smalldog.com/images/2832.jpg!