Kibbles & Bytes Blog

  • Trojan Alert: Fake Adobe Updater and "Diaoyu PDF"

    As if Adobe doesn’t already get enough bad press in the Apple world, a new malware attempt has been spotted that pretends to be an update to Adobe’s Flash Player. Dubbed “Flashback,” it appears to be a legitimate update and includes the same logo and graphics that Adobe uses for their Flash products. However, it does not update Flash; it installs a backdoor that allows a hacker to access your system.

    Similar to “Mac Defender,” Flashback makes every attempt to look legit so you will install it. Most of the time when malware hits a Windows system, it installs itself without any indication that anything is happening (like a robber climbing in through a back window of your house). OS X does not allow this kind of hidden infection, so in order to get around your Mac’s security, the malware preys on the weakest link in the fence–the person using the system. Somehow it has to trick the user into running the application so the malware can be installed. (Criminals will sometimes pose as police officers or utility workers to gain access to your home. They look harmless, so you allow them access.)

    Flashback does not spread on its own; it has to convince people to download and install it. As with most malware, it plays to the public’s obsession with current events and scandal to spread. For example, a webpage claims to contain nude photos or a “leaked video” of someone famous. A popular tactic used on Facebook advertises a controversial video, just begging people to click on it. The “video” leads to a website that says an update to Flash is needed and offers to install it. There’s no video, there’s no Flash update, there is just the backdoor program that now allows someone to steal your data.

    The best way to avoid this kind of infection is to download updates only from legitimate sources. For Mac OS X updates, the built-in Software Update will keep you current, but for other applications and utilities, you have to check their site or rely on their own update alerts. If you’re surfing the Net and are told that you need an update to some component of your operating system, ask yourself, “Is this in response to something I just did?” If you clicked on a link to a video on YouTube and were told that you needed an update to your Flash Player, it’s most likely real. YouTube is a trusted site. If you’re on some other back-alley-type site, you can’t always be sure.

    The update notification MIGHT be real, but hackers are getting smarter. Not only are they finding new ways to trick people, but they also know what people are searching for and try to lead them down an unsafe path to get it. If you are at all in doubt, check the official site to see if there really is an update available. For Flash Player, go to adobe.com and check to see if there really is a new version of the Flash Player or Adobe Reader. If there is, download it from there so you know you have the real deal. If you go back to that link and it now works, it’s probably safe. If it still says you need an update, the link could be a bad place to go and you should navigate away from that page.

    Another recent hack attempt takes the form of a PDF file. It claims to be a document outlining the ongoing dispute between China and Japan over ownership of the Diaoyu/Senkaku Islands. It’s not actually a PDF: it’s an application that opens a document and infects your system with a backdoor program to allow remote access. The idea of an infected PDF file is not new, and has been plaguing Windows users for years, but this is the first time someone’s tried it on a Mac. Oddly enough, this attempt didn’t work, but people who disassembled the file found suspicious code that at least made the attempt. The next version of it may actually work, so there’s one more thing to watch out for.

    As with anything else, my recommendation is a) watch where you click and b) install something to actively scan your system so you don’t get caught by the latest scam. “*Sophos’s free anti-virus for Mac*”:http://www.sophos.com/freemacav is one such solution.

  • From the Archives: The Internet is Running Out of Addresses

    I’ve written in past Tech Tails about IP (Internet Protocol) addresses, and how every single device connected to the Internet needs to have its own IP address. Under the current system, known as IPv4, the addresses are formed as four groups of up to three digits. Each group of digits can go from 1 to 255, but no higher than 255. For example, Google’s IP address is currently 74.125.226.148. When you type in a web address in your browser, it’s actually translated into an IP address by DNS servers.

    The problem with IPv4 is that the four groups of up to three digits only allows so many unique addresses. It must’ve been hard to imagine in the early days of the Internet that so many billions of addresses would be needed, but here we are and some experts claim that we have less than a year before the last address is taken.

    I’m not sure I’m ready to fill my basement with canned goods and iodine tablets quite yet. But just in case we find ourselves in an era of an overpopulated Internet, there is another protocol called IPv6 that will replace IPv4 over time. The new protocol boasts an address allocation (number of possible addresses) with so many zeroes after it that I can’t even think how to pronounce the number.

    Needless to say, this transition will take time, and in some cases users may see some speed issues. The IPv4 and IPv6 networks will essentially be two different Internets, and there will have to be “translating” services, or gateways, to bridge between the two networks. These gateways will certainly be bottlenecks.

    The whole protocol and the transition from IPv4 to IPv6 is going to take some time and there will likely be bumps along the way. But there’s really no need to panic as some have suggested. There’s a wealth of information out there about the transition and the protocol itself. Wikipedia, as is so often the case, is a great place to start.

  • Happy Tuesday,

    With foliage nearing its peak here in central Vermont and several frosts under our belt already, it’s great to see so many tourists out and about enjoying this great state. Nearly all roads and bridges are repaired at this point, but a powerful reminder of what happened just six weeks ago remains in Waitsfield, where the covered bridge remains closed along with several businesses on Bridge Street.

    We’ve received another round of used white last-generation MacBooks that are going through our rigorous testing and refurbishment processes. There are already plenty ready to go and “*listed on smalldog.com.*”:http://www.smalldog.com/product/79068 These laptops are perfect for Web browsing, email, iPhoto, watching movies and even editing video with iMovie. They include Snow Leopard, which some users would consider an added benefit.

    As always, thanks for reading, and keep in touch.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com

  • One More Thing

    When I started writing this article, the dust had settled somewhat on last Tuesday’s “Let’s Talk iPhone” event and the world had not…


  • It’s our 100th Deal Retriever and we have Apple on the brain. This week’s deal showcases one of Steve’s favorite Macs, the 13-inch MacBook Air, at $70 off—only $1229.99!

    Plus, save an extra $10 on the Magic Mouse (with no retail box) at just $54.99 and free shipping.


    Because we want to give you the best deals AND stay in business, Deal Retriever deals are valid for one week only. Quantities are limited; offers good while supplies last.

  • Steve Jobs: In Memoriam

    Small Dog Electronics employees share their reflections on Jobs’ life and legacy. Please feel free to share your own thoughts in the comments….

  • iOS 5 Available October 12 (that's next week!!)

    On Tuesday Apple announced the October 12 launch of iOS 5—a free upgrade for iPhone 3GS, iPhone 4, iPod touch 2nd and 3rd generation, iPad and iPad 2 and a standard feature on iPhone 4S. iOS 5 will include over 200 new features, and Scott Forstall—senior vice president of iOS software—gave an overview of the top ten new and enhanced iOS 5 apps:

    Notifications
    All of your notifications—from email and text messages to social media updates—will be housed in one location that you can access by swiping down from the top of the screen in any app or on the home screen. New notifications will be briefly displayed at the top of the screen in apps so as not to interrupt whatever you’re doing when they arrive. You’ll also be able to swipe to notifications from the Lock Screen.

    iMessage
    Send unlimited text messages to other iOS 5 users from your device via Wi-Fi or 3G. iMessage will support photo, video, location and contacts as well. Messages will be synced to all your devices so you can seamlessly switch from one device to another during a conversation.

    Reminders
    This brand-new app will help you organize your life with to-do lists that integrate with iCal, Outlook and iCloud. Location-based reminders will alert you to to-do items when you when you’ve reached the point where you want to be reminded. iPhone 4S users will be able to use Siri’s voice recognition capability to set reminders.

    Twitter integration
    Now you’ll only have to sign into Twitter once—in Settings—and you’ll be able to Tweet from multiple apps, including Camera, Safari and Maps.

    Newsstand
    Organize your newspaper and magazine subscriptions so you can access them from one location. Subscribe to a publication on the App Store and it will automatically be directed to Newsstand and updated when a new issue drops.

    Camera
    Accessing Camera will be easier than ever in iOS 5 because you can open the app right from the Lock screen. The volume-up button will function as a shutter button for added usability.

    Game Center
    A number of new features will be available in Game Center, including friend recommendations, new game notifications and enhanced opponent score information.

    Safari
    Enhancements to the built-in browser will include Reader, which allows for easier reading of articles, and Reading List, where you can save articles to read later (saved articles will be synced across your devices via iCloud). Tabbed browsing in Safari will be available on iPad.

    Mail
    Text formatting, flagging, mailbox creation deletion, search features and more will be available in Mail. Plus, you’ll be able to create a free email account that iCloud syncs across your devices.

    PC Free
    Device activation, software updates, back ups and more will no longer require syncing your device to your computer. (This is huge!)

    According to Forstall, Apple has seeded iOS 5 to 100,000+ developers who “love it,” and we’re sure we will too! Visit apple.com/ios for more details.

  • I rode my motorcycle to work this morning even though it was the first frost. The heated seats and grips helped to make it tolerable. Not too many riding days left up here in the North Country.

    I am leaving tomorrow for the Apple Specialist conference in Miami and then off to Hong Kong and China to look for new products and visit the factories making Hammerhead products. Jan, Kali and Stephanie will keep the Kibble flowing while I am gone.

    Thank you so much for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,

    _Don, Kali & Stephanie_

  • New Hampshire eWaste Event This Saturday!

    Our New Hampshire eWaste Recycling Event is happening this Saturday, October 8th from 9AM to 2PM in the Mall of New Hampshire’s food court parking lot in Manchester. Visit our website to view a list of acceptable materials to recycle.

    Our partners at WeRecycle are fast and professional, and they pledge to safely and responsibly recycle all materials collected, while securely destroying all electronic data. They insure that any harmful chemicals such as cadmium, chromium and mercury are kept out of landfills so they do not leach into the soil and contaminate our groundwater.

    As October is National Breast Cancer Awareness Month, we’ll be offering a special promotion on pink Chill Pill Mobile Speakers at this event, with part of the proceeds going toward breast cancer research.

    For more information on our New Hampshire eWaste event, click here.

  • New Apple Products and Software

    In addition to iPhone 4S, Apple announced on Tuesday updates to the iPod family and the release date of iOS 5 and iCloud. Details on these announcements are available on our blog:

    * “*iPhone Family*”:http://blog.smalldog.com/article/a-look-at-the-iphone-family/
    * “*iOS 5*”:http://blog.smalldog.com/article/ios-5-available-october-12-that-s-next-week/
    * “*iCloud*”:http://blog.smalldog.com/article/icloud-coming-october-12/
    * “*iPod Family*”:http://blog.smalldog.com/article/ipod-family-update/
    * “*Cards*”:http://blog.smalldog.com/article/coming-soon-to-the-itunes-app-store-cards/

    Apple is streaming “*video of the event*”:http://events.apple.com.edgesuite.net/11piuhbvdlbkvoih10/event/index.html on their website.

  • iPhone at Small Dog Electronics

    Are you anxiously awaiting the release of one of the “*new iPhone models*”:http://blog.smalldog.com/article/a-look-at-the-iphone-family/ announced on Tuesday? Small Dog is an AT&T dealer and will carry all current iPhone models in our retail stores as they are released. Please note that iPhone is available at Small Dog with an AT&T contract only.

    Here’s the skinny on purchasing an iPhone 3GS, 8GB iPhone 4 or iPhone 4S at Small Dog Electronics:

    * The *iPhone 4S* (16GB/$199.99, 32GB/$299.99, 64GB/$399.99 with a new 2-year contract) and *8GB iPhone 4* ($99.99 with a new 2-year contract) will be available for pre-order beginning October 7 (tomorrow!) and available for pickup in our stores beginning October 14.
    * The *iPhone 3GS* (free with a new 2-year contract) is available now.

    *iPhone is available exclusively in our retail stores* in “*South Burlington*”:http://www.smalldog.com/burlington and “*Waitsfield, VT*”:http://www.smalldog.com/waitsfield and “*Manchester, NH.*”:http://www.smalldog.com/nh To ensure you get your iPhone as quickly as possible, we recommend you pre-order. Stop by one of our stores or give us a call at 800-511-MACS to reserve yours!