Kibbles & Bytes Blog

Apple news, tech tips, and more…

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  • Android vs iOS

    There is a huge divide between many users of Android devices and iOS users. This divide is also often huge between Windows and Mac OS users. Being able to dual boot on Macs with Bootcamp, it’s been much easier for folks to transition to using Apple software and hardware, and this has potentially reduced the divide. This is perhaps not true for Android to transition to iOS.

    If anything, many users of iOS switched after years of loyalty partly because of price and partly for the features related to cloud sync and specific apps available only on the Play store. Apple has fought hard to push the idea that iOS devices are the only ones to invest in, regardless of the cost vs features because of the high quality design and solid warranty as well as the ability to integrate perfectly with the Apple ecosystem. It only makes sense that they would consider Mac users with Android devices to be black sheep of a sort, and I’ll admit they’ve still done remarkably well letting Google services login and sync and re-allowing a lot of Google apps on the App Store (after the Apple Maps vs. Google Maps fiasco they didn’t have much choice) and Apple allowed Google Drive and Docs/Sheets/Slides even though they compete with iCloud and iWork apps as much as Office 365 and OneDrive do.

    That said, it’s always an afterthought to sync with Google accounts and there are some features that do not function properly. It can help to install the Chrome browser on iOS devices and sync that app with your Google account but it’s not the same as having full device sync to Google servers. It was great to see the Files app support Google Drive in iOS 11 and contacts, calendars and email are all able to sync to the stock apps and/or to the special Google versions on the App Store. (Free, very well designed, and let me say, I do love the Gmail and Google Calendar apps).

    After all that, you might wonder – where is all that support for Apple sync on Android? It’s not really on Google for furthering that, iCloud simply doesn’t have full support for Android on purpose and Google has it’s own system for syncing all user data and settings, so effectively there’s no reason for Google to want to add iCloud Sync support since you’ve got all your data on the Google cloud servers. It does make things difficult for folks trying to integrate their Android devices to the Apple biome.

    Could there be some happy medium here? Of course companies want you to jump into their solution full-bore. Look at Amazon with their FireTV, Alexa, Kindle Fire, etc. Or look at Razer, pushing their laptops, external GPU, custom-built towers, peripherals and accessories. Google has done much to give a full solution, with Android-centric Google Home and integration with Chromecast, Nest thermostat, Phillips hue and many other home kit devices.

    If you stay within the Apple Ecosystem, by design everything just works. The hardware and software are optimized to work with one another. Updates and patches are delivered universally across all of your devices and you’re guaranteed a seamless experience. The downside to allowing outside access to this ecosystem is that the variety and vastness of hardware and software is endless. Depending on the Android device you use, you could be on any number of differing versions of Android OS since every manufacturer’s hardware is different and every manufacturer slightly modifies the OS to suit their hardware so opening up a nice, clean, controlled ecosystem to that is difficult to do while maintaining the level of quality that Apple demands.

    We are still in the early days of cross-platform compatibility. Everyone wants their solution to be the accepted standard. Much like any technology development, the fight for 1st place will persist until everyone concedes and accepts the new standard. It’s up to every manufacturer and platform developer to keep pushing and striving to be the best and, by that, natural evolution will develop the best solution for everyone.

  • APFS

    Hello readers! I’m here to talk about APFS and how it affects your user experience. APFS = Apple File System and this file system was introduced in macOS High Sierra, which released in the later half of 2017. Apple has used the same file system known as HFS+ since 1998! That’s 19 years, a very long time in terms of technology. Apple was working on the conversion to APFS as early as iOS 10.3 for iPhones and iPad devices.

    APFS has a lot of benefits, and, if I had to choose, I would say that the main benefit for the average user is that APFS has been designed from the ground up by Apple for SSD’s, which stands for Solid State Drive. SSD’s are the standard for Apple’s Macbook Pro/Air computers. SSD’s are very fast, and with software that’s built for them, they’re capable of even faster computation and data transfers. Another very important benefit that is included in APFS is encryption. Apple always prioritizes security very highly, which I can appreciate from the point of view of a consumer and someone who sells Apple products. Overall I would say APFS is a welcome change from any perspective; developer, consumer, or retailer.

  • Identifying Fake Tech Support

    Today’s internet can be a dangerous place from time to time. We are constantly bombarded with a myriad of advertisements and scams with every page that we visit. Something to be wary of while navigating the world wide web is the existence of fake tech support.

    Fake tech support is just what is sounds like; it is tech support that is malicious in nature and designed to attack vulnerable users that may not have the experience necessary to differentiate legitimate tech support from fake tech support. The identification of fake tech support can sometimes be pretty simple depending on how it presents itself. One way that you can tell the difference is if you haven’t signed up for a company’s tech support service and you are getting a message from that company informing that your device is ‘infected’ or ‘at risk’, chances are you are experiencing fake tech support. It is pretty simple to come to this conclusion. Why would a legitimate company cold-call you or send you the message to tell you that you are at risk? Well, the simple answer is, there is no reason and only a company trying to trick you into thinking that you require their ‘services‘ would do that.

    For example, if you were driving down the road in your car and stopped at a red-light and someone walked up and told you that you need an oil change and they can perform one for you for a good price, would you believe them? Well, most people would not. How would that person know that you need an oil change? The simple answer is, they wouldn’t.

    Being able to make this distinction between fake and legitimate tech support services is a great strength to have as these types of scams are only going to increase in abundance in the years to come. So next time you see one of these messages or get a cold-call about your computer, stop and think about what the intentions of the company are that is contacting you before letting your guard down.

  • Yo, Tech Tails readers! Spring is here, sort of! Since I am writing this on the Friday before Tech Tails Tuesday, and taking…

  • Our friend from Tidbits, Adam Engst, is the ghost writer of some of our content in Kibbles & Bytes. I have worked with Adam for a few decades and he and Tonya are directly responsible for the emergence of Kibbles & Bytes! It was a long time ago, in a galaxy far away, when Tidbits (which is the granddaddy of all Mac newsletters!) had a section called Dealbits. We would put deals there but when Adam decided to change things up a bit we decided to launch Kibbles & Bytes!

    He did a great job with this FaceBook article and offers great advice. But whether it is Facebook, Twitter or any of the thousands of social media sites, news groups, bulletin boards or forums, some common sense will help you maintain your privacy. These are all PUBLIC areas on the internet and when you post something thing about whether you want that on the front page of your local paper. I mostly post my political opinions (which I want everyone to know) and pictures of Jezebel but I have seen friends post the most personal information including phone numbers, addresses, etc. and that is just dumb.

    In the end, you cannot depend on anyone but yourself to protect your privacy. In this day and age, that is difficult so you have to decide what you want to be private and what you don’t care if the world knows. This is going to become more and more of an issue as technology becomes more intrusive and able to spy on you. Who knows if Amazon is listening with Alexa or Apple with Siri but I don’t really care if they know about me although I have considered installing a Maxwell Smart cone of silence.

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,

    Don & Emily

  • Protecting Your Privacy On Facebook

    Facebook has been in the news headlines of late, but not for good reasons. There were the 50 million Facebook profiles gathered for Cambridge Analytica and used in the 2016 presidential election. Perhaps even more shocking, Facebook has long been scraping call and text message data from Android phones. And within the Facebook iOS app, the company pushes the Onavo Protect VPN, an app made by a subsidiary that literally collects all your mobile data traffic for Facebook.

    Because of this, many have encouraged Facebook users to delete their accounts. That even includes the billionaire co-founder of the WhatsApp messaging service, which Facebook bought in 2014. If you’re finished with Facebook, you’re welcome to deactivate or even delete your account. Facebook provides instructions for both actions Deactivating your account basically just makes you invisible on Facebook, whereas deleting your account may eventually (up to 3 months) result in most of the data being removed.

    The problem is that Facebook is useful. I know that I have re-connected with many friends on FaceBook and it is my link to those friends. It may be the only connection you have with certain friends or family members, and many informal groups use Facebook for meetup logistics. For many of us, losing access to Facebook would hurt our real-world relationships and activities. Plus, lots of companies have Facebook pages, and taking those down might result in a loss of business from customers who would find out about the firm only through Facebook. What to do?

    If you’re a business, the most sensible strategy is to keep your Facebook page but avoid relying on it. Remember, Facebook is not your friend. Earlier in 2018, Facebook announced that it would be prioritizing posts from friends and family over public content, which is a nice way of saying that Facebook is deprecating business-related posts. So make sure you have a Web site that you control, and make sure that customers can easily find it and contact you through it. It’s also a good idea to offer customers multiple ways to contact you, including via email. Frankly, I find Facebook pages for business to be less than helpful.

    On a personal level, there are two ways to think about privacy on Facebook: limiting the information you share with other people on Facebook, and limiting the information that you’re willing to provide to Facebook at all. If Facebook doesn’t have certain data about you, they can’t sell it to the highest bidder, let it be harvested by hackers, or use it in ways you might find creepy.

    To control who on Facebook can see what you share, click the? button on the Facebook Web site on your Mac, or tap the hamburger button in the bottom right corner of the Facebook iOS app and tap Privacy Shortcuts. Then click or tap Privacy Checkup and run through the steps to make sure you’re sharing the right info with the right people. Be sure to lock down or remove any apps that you don’t need since they can leak all sorts of data. If you have a bunch of apps you might want to go to the apps and websites page to delete them faster.

    Also, go to Facebook’s Privacy Settings & Tools page. Click the Edit button next to each item and make it as specific as you can. You also might want to review the posts you’re tagged in and remove those that you don’t want on your timeline.

    But what if you don’t want to give information to Facebook for it to use? Go to Facebook’s page for Uploading and Managing Your Contacts, and delete them all. You’re just giving away your contacts’ personal information without their permission otherwise!

    To ensure that contact uploading doesn’t happen again, in the Facebook iOS app, tap the hamburger button, scroll to the bottom, and then tap Settings & Privacy > Account Settings > General > Upload Contacts and make sure the switch is off. (Some versions of the Facebook app just have Settings, not Settings & Privacy, and show a popover for Account Settings.)

    Also, in the iPhone Facebook app, tap the hamburger button again and then Settings & Privacy > Account Settings > Location > Location, and make sure it’s set to Never. And whatever you do, keep Location History off—Facebook doesn’t need to know everywhere you’ve ever been.

    If you’re bothered by the way Facebook’s iOS app is trying to capture your contacts and locations, you could delete it from your iOS devices and rely instead on the Facebook Web site, which can’t access nearly as much information about you. To make it easier to open, in Safari, visit facebook.com, tap the Share button, and then tap the Add to Home Screen button in the bottom row of the share sheet.

    Let us leave you with one thought. Always assume that anything you post to Facebook or allow Facebook to have access to could end up on the front page of your local newspaper… or the New York Times. Nothing on Facebook is ever completely private—Facebook has shown it isn’t trustworthy or reliable—and the best way to ensure confidential information doesn’t leak inadvertently is to avoid posting it to Facebook in the first place. It is a public social media site that has already been shown it can do anything with your data including selling it to the Russians to swing an election.

  • HomePod On My Desk, First Look

    You know that I have a lot of gadgets at my house. So many, that at times Grace gets frustrated with all the…