Kibbles & Bytes Blog

  • App of the Week: HeyTell

    We’re all familiar with instant messaging, and there seems to be no end to the list of iOS apps for chatting with your friends. Recently I started using an app that lets you send instant messages with your voice instead of text. HeyTell, by Voxilate, turns your iOS device into a walkie-talkie.

    HeyTell makes it very easy to communicate with your friends – select a friend from your contact list, press the “Hold and Speak” button, and say whatever you want. Within seconds, the recipient gets your message, and can reply back the same way. If you enabled Push notifications, you’ll get a pop-up to let you know a message is waiting. You can grab friends from your Address Book, or if you have a Facebook account (and who doesn’t?) you can grab friends from it as well. You can also use the GPS feature of your device to let your friend know where you are while you’re sending the message.

    Like standard instant messaging programs, HeyTell offers a few privacy settings: Low, which allows anyone to send a message to you if they know your contact information; Medium, which only allows friends and friends of friends to contact you; and High, which only allows your friends (and people you have contacted) to send messages to you. The default is Medium, and it’s probably a good idea to leave it that way until you have populated your friends list. It also will not send your location to anyone unless you specifically select that feature.

    HeyTell is a free app, but there are some paid extras available. For $2 you can add a voice changer, or for $3 you can do group broadcasts, which would be handy if you were planning a dinner with friends and suddenly have to let them all know at once that you’re running late. The app is advertising-driven, but the ads don’t take up a lot of screen space. Once you purchase an extra you’ll have the option to turn ads off too.

    HeyTell works on the iPhone, iPad, and 2nd generation iPod touch and later (Access to a WiFi network is required for iPod.) Since the iPod doesn’t have a built-in microphone, you’ll need to use either a headset/mic combination or purchase a small microphone “(such as this one by Chill Pill, which I use and works great!)”:http://www.smalldog.com/search/?find=rapcap Your Android-using friends don’t have to be left out, as there is a version for Droid based phones too, and the two versions can interact with each other.

    Download the HeyTell “*here*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%3A%2F%2Fitunes.apple.com%2Fus%2Fapp%2Fheytell%2Fid352791835%3Fmt%3D8%2526uo%253D6%2526partnerId%253D30

  • Happy Tuesday,

    After nearly fifteen years of service to Small Dog Electronics, Mark Engelhardt is moving on to pursue his own entrepreneurial interests, and most definitely to spend more time sailing and working on his home in Montpelier. He’s been an advisor, mentor, and friend to me, and if you’ve ever interacted with Small Dog, chances are the backend was at least partially conceived and executed by Mark. Small Dog is throwing Mark a farewell party this Friday at a favorite local brewery. Intrepid technician, consultant, and now Director of IT Rebecca Kraemer, has stepped in to absorb most of Mark’s responsibilities.

    There are two fresh faces in this week’s Tech Tails. Daniel Warren is the lead technician in our Manchester, NH store, and writes about some basic keyboard shortcuts. If you’re a long-time reader of Tech Tails, you may recall that I strive to keep my hands on the keyboard as much as possible, reaching for the mouse only when absolutely necessary. Steve Whalen is a retail sales associate in Manchester, NH and writes about the advantages and disadvantages of multitasking under iOS 4.

    We love hearing from you. “Send me an email”:mailto:matt@smalldog.com with any topics you’d like covered!

    As always, thanks for reading, and keep in touch.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com

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  • Small Dog is a socially responsible business who measures our success by the triple bottom line of People, Planet and Profit. While we recognize that profit makes this machine run, we also care equally about how community involvement, workplace quality, customer satisfaction and protecting this planet. None of these measures of success stand alone; they are interconnected in a manner that together they form the true measure of success.

    The PEOPLE part of how we measure success is perhaps the most important for me. When our path intersects with the path of any person who comes into contact with our company, whether that person be a customer, an employee or a vendor, it is important that both parties leave that intersection enriched by the experience.

    You, our customers, are a vital part of this equation. We pledge to remember that ultimately you pay our wages, and we will do our best to make you a customer for life.

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,
    _Don & Ben_

  • iOS Security Flaw Exposed

    Last week, TUAW “*reported*”:http://www.tuaw.com/2011/02/10/iphone-passcode-bypassed-by-security-researchers/ a group of researchers had cracked the passcode system implemented in iOS 4 across Apple’s range of portable devices. This exploit bypasses the initial passcode lock and allows access to any password saved on the device in a matter of minutes.

    The bypass is accomplished by first jailbreaking a target device and then installing an SSH app on it. Upon the completion of these two steps, full keychain access is granted to the hacker. This includes items such as saved Wi-Fi passwords and more sensitive items such as email and voicemail passwords. The researchers found they could even access app-specific passwords through the exploit. This could potentially pose security concerns for users of financial apps such as “*Mint*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%3A%2F%2Fitunes.apple.com%2Fus%2Fapp%2Fmint-com-personal-finance%2Fid300238550%3Fmt%3D8%2526uo%253D6%2526partnerId%253D30 and “*Paypal.*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%3A%2F%2Fitunes.apple.com%2Fus%2Fapp%2Fpaypal%2Fid283646709%3Fmt%3D8%2526uo%253D6%2526partnerId%253D30 

    Though security breaches of this sort are always alarming, it is worth mentioning that this hack requires direct, hands-on access to a device. Therefore, as long as your device is not lost or stolen, you are not susceptible to the exploit. Though the hack obviously takes a bit more technical know-how than the average petty thief may possess, the researchers still suggest changing your passwords should a loss or theft occur.

    What makes this hack unique is that Apple’s ability to patch it seems limited. As the first step of the exploit is to jailbreak the target device, its prevention hinges on Apple’s ability to prevent jailbreaking. While the company has stepped forward with an anti-jailbreaking stance, they have yet to issue an iOS update which prevents it entirely.

  • App Store Subscriptions Announced

    This Tuesday, Apple “*announced*”:http://www.apple.com/pr/library/2011/02/15appstore.html a new subscription model for the App Store. Arriving nearly two weeks after the launch of “*The Daily,*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%3A%2F%2Fitunes.apple.com%2Fus%2Fapp%2Fthe-daily%2Fid411516732%3Fmt%3D8%2526uo%253D6%2526partnerId%253D30 the subscription service is available to all publishers of content-based apps. While the most obvious application for the service is digital magazines and newspapers, the subscription service is open to makers of video and music apps as well.

    Apple has specified that, similar to the micro-payment based In-App Purchase model, app publishers set the price and duration of their respective subscriptions. App publishers are afforded the option for weekly, monthly, bi-monthly, quarterly, bi-yearly, and yearly subscription commitments. The method for purchasing subscriptions is similar to the method for acquiring apps. Active subscriptions can be managed through a customer’s iTunes account page and can be renewed or canceled at any time. Steve Jobs commented the following on the newly-implemented service:

    bq. “We believe that this innovative subscription service will provide publishers with a brand new opportunity to expand digital access to their content onto the iPad, iPod touch and iPhone, delighting both new and existing subscribers.”

    As with all existing In-App purchases, Apple will retain a 30 percent share of a developer’s gross revenue. Jobs was quick to divulge that, while Apple will make a cut from subscriptions taking place within the App Store, publishers will earn a 100 percent share from subscribers they solicit through alternate channels. The sole rule governing this option is that publishers provide an equal, if not better, deal from within the App Store.

    “*All Things Digital*”:http://digitaldaily.allthingsd.com/20110215/june-30-deadline-for-apple-subscriptions/ reports that App Store publishers with existing apps lending themselves to the new subscription service have until June 30th to comply with the new standards. This means that existing digital magazines can–and may continue to be–offered on an app-per-issue basis until mid summer.

  • Black History Month – Madame C. J. Walker: "I got my start by giving myself a start."

    Sarah Breedlove Walker (1867-1919) was one of the first American women to become a millionaire, and she ran the largest business owned by an African American at the time. She made a prosperous business out of selling her self-made hair care products for African American women.

    The story of Madame C. J. Walker is a classic story of an American entrepreneur. Walker was born December 23, 1867. Her father was a poor sharecropper and former slave in Delta, Louisiana. She was orphaned at the age of six and was thereafter raised by an older sister. She received very little formal education, and at the age of 10 she began supporting herself. At 14 she married Moses McWilliams, and in 1885 they had a daughter. Two years later her husband died, and Walker was left a widow with a young child to support. She moved her family to St. Louis, Missouri, where she had relatives. There she worked as a hotel washerwoman for 18 years.

    Around 1904, Walker began to suffer from a scalp ailment called alopecia, which causes hair loss. Embarrassed by her appearance, at first she tried existing hair products to relieve her problem, including some invented by another black female entrepreneur, Annie Malone. In 1905, C. J. Walker became a sales agent for Malone and moved to Denver where she married Charles Walker.

    Soon after, she started creating scalp treatments, then developed hair straighteners. She founded her own business and began selling Madam Walker’s Wonderful Hair Grower. She began modifying existing hair techniques and tools until she developed the “Walker Method” of hair care. She expanded her line of products to include hair growing tonic, strengtheners, toiletries, fragrances, and facial treatments.

    As a prototype entrepreneur, she embarked on an exhausting sales drive throughout the South and Southeast, selling her products door to door, giving demonstrations and working on sales and marketing strategies. In 1908, she opened a college in Pittsburgh to train her “hair culturists.” Later she hired and trained other women to be “Walker Agents,” and eventually she added a huge mail-order department to her business. The business grew rapidly, and in 1908 she opened a second office in Pittsburgh, Pennsylvania. Then in 1910 she opened her first factory in Indianapolis, Indiana.

    Eventually, her products formed the basis of a thriving national corporation employing over 3,000 people at one point. Her Walker
    System–which included a broad offering of cosmetics, licensed Walker Agents, and Walker Schools–offered meaningful employment and personal
    growth to thousands of Black women. Madame Walker’s aggressive marketing strategy combined with relentless ambition led her to be labeled as the first known African American woman to become a self-made millionaire.

    Madame C. J. Walker was also a socially-responsible business leader. She was a leader among the African American middle class. She was known as a good employer who sponsored philanthropic and educational projects initiated by her employees. She established scholarships for women at the Tuskegee Institute, Bethune-Cookman College, and Palmer Memorial Institute. In addition, she supported black chapters of the Young Women’s Christian Association (YWCA) and orphanages.

    Her prescription for success was perseverance, hard work, faith in herself and in God, “honest business dealings” and, of course, quality products. “There is no royal flower-strewn path to success,” she once observed. “And if there is, I have not found it – for if I have accomplished anything in life it is because I have been willing to work hard.”

  • MAC TREAT #147: Use an iPhone Like an iPod touch While Abroad

    This past weekend, I took a trip up to Montreal. As I approached the Canadian border, I received an alarming text message on my iPhone. It was AT&T offering a friendly reminder that if I continued to use my iPhone in Canada as vigorously as I do in the States, they would bleed my wallet so dry I wouldn’t have enough money to make it 1/10th of the way back home. Well, they didn’t put it exactly like that, but with roaming data rates at $15 per megabyte, it’s easy to see how I interpreted it as such. I had been cruising to Pandora on 3G up to that point, and sensing I couldn’t afford to keep streaming, I quickly did the math. An average song is three to four minutes long, and at roughly one megabyte per minute of audio, suddenly we were talking $45-$60 per song. Holy Cupertino! That’s a lot of dough!

    Thankfully, Apple assumes that the average Steve doesn’t want to pay these ludicrous rates, and as such they have built a host of options into iOS 4 specifically designed to minimize–and eliminate–data usage while roaming. One of these options even transforms your iPhone into an iPod touch, in terms of network connectivity. The first few options are located under Settings > General > Network. The first option in this menu allows you to disable 3G access on your handset. Toggling this off while abroad won’t disable your data–in fact it will only serve to make it slower. Turning Cellular Data (the second option on the list) off, however, will cut off your phone’s data entirely. You will still be able to make and receive calls and texts, but apps that rely on the Internet will cease to function. The final option in this menu governs Data Roaming. This is turned off by default, and it is a good idea to leave it off–unless you want to accrue a lot of additional charges.

    While data roaming charges are certainly the steepest of the bunch, calls and texts are not exactly cheap while abroad either. A final step you can take to avoid additional billing is to disable the phone aspect of the iPhone completely by turning on Airplane Mode. By enabling and disabling these respective features, you’ll essentially go dark and be unreachable. However, if you’d like your device to function on Wi-Fi where it’s available, you can enable it and Airplane Mode simultaneously through the Wi-Fi menu. Though Airplane Mode turns Wi-Fi off by default, simply visit Settings > General and turn the switch back on. I used this exact setup extensively to make cheap Skype calls to local restaurants and businesses from my hotel’s network.

    Obviously this is a great way to save money while traveling, but it’s not exactly recommended in all instances. While turning off data is a nice money-saving tip, it is advisable to leave the phone component of your device on should you need to be reached in case of emergency. Just remember that streaming “*Mega Piranha*”:http://www.imdb.com/title/tt1587807/ –yes that’s a real movie–over “*Netflix*”:http://click.linksynergy.com/fs-bin/stat?id=19XpSnZWhPI&offerid=146261&type=3&subid=0&tmpid=1826&RD_PARM1=http%3A%2F%2Fitunes.apple.com%2Fus%2Fapp%2Fnetflix%2Fid363590051%3Fmt%3D8%2526uo%253D6%2526partnerId%253D30 should probably wait until you get back home.