Kibbles & Bytes Blog

  • Tip of the Week: iPod Troubleshooting

    While many of us have switched from iPod to iPhone, or even given up either for iPad, it certainly seems that most of us still have working iPods. Every iPod’s day comes eventually, but in a wide variety of cases, it is possible to revive a seemingly dead iPod with one of five simple steps.

    Apple calls them the “Five Rs.”:http://www.apple.com/support/ipod/five_rs/

    Hard drive-based iPods like “iPod Classic”:http://www.smalldog.com/http://www.smalldog.com/category/x/x/x/Apple|iPod_classic have a telltale failure that’s easily diagnosed by simply pressing your ear to the back of the iPod. If you hear clicking or grinding that repeats at regular intervals, odds are the hard drive inside the iPod has failed.

    While only a tiny percentage of these devices actually fail in their first years of existence, some do; because hard drives are like record players, it’s not surprising that shaking an iPod over the course of a year will cause hard drive failure.

    The Five Rs mentioned above will not fix a broken hard drive, nor a cracked screen, nor dents on the corner of your iPod. But you have nothing to lose by trying the troubleshooting steps when your iPod isn’t working properly.

  • Apple TV is here!

    The all new [tiny] Apple TV has arrived! Print up the coupon below and get an HDMI cable for $9.99 when you buy a new Apple TV!

  • Integrating Social Media in iWeb '09

    The Social Media storm continues to gain credibility as a great marketing tool and way to generate traffic to your website. For those of us using iWeb for our personal and business websites, we may be concerned about missing the trend. Luckily, it’s easy to integrate Social Media widgets right on your iWeb website and blog using the HTML Widget tool. Here are some of my favorite easy and free ideas on integrating Social Media into your website.

    When discussing Social Media, there are two large contenders that almost anyone can get a handle on: Facebook and Twitter. Both are free services that are easy to maintain and easy to integrate into an iWeb website. This article will not go into how to use either service, so it’s important to keep in mind that before delving into the widgets I’m about to discuss, you will need to set up your own free accounts on each site. I would also recommend generating some content on each site before promoting it on your website.

    Let’s start with Twitter. Right on “Twitter’s main page”:http://www.twitter.com there is a link for “Widgets” (note: if you’re still looking at the old Twitter site it is called “Goodies”). Twitter offers three options: a ‘Tweet Button’, ‘Widgets’ and ‘Buttons’. Now, this may seem confusing, but for iWeb’s purposes we would consider all three options to be ‘Widgets’. You’ll see why as we move on.

    Let’s start with the third option, ‘Buttons’, because it is the simplest. Most of you have already seen Twitter buttons when browsing around the web. They’re the little square “t” logos and, depending on the button that you choose, are a nice low-profile item that can be added to any and all of your web pages. When pressed, this button will bring the user to your Twitter feed. Simply choose the button you’d like on your website and Twitter will display a chunk of HTML that you need to copy. Next, go to iWeb. On the lower right choose “Show Media”, which will pop out a panel on the lefthand side. In that panel, choose the ‘Widgets’ tab. Now, drag “HTML Snippet” into your iWeb page. Alternatively, you can use the menu bar by going to ‘Insert’ > ‘Widget’ > ‘HTML Snippet’.

    Once the HTML Snippet widget has been dragged into your webpage you should see two boxes, one that looks like an empty rectangle (it will say < HTML >) and the other is a black box that directs you to “Paste or type HTML to embed on your page”. Simply paste the HTML that you copied from Twitter into that box and hit ‘Apply’ on the bottom right. Now you should see that the smaller window has turned into the Twitter button; feel free to drag that wherever you’d like it to appear.

    The next most popular Twitter goodie is the ‘Profile Widget’. It displays an interactive Twitter Feed window right on your webpage. Go ahead and click on ‘Widget’ on the “Twitter Goodies”:http://twitter.com/goodies page and then ‘My Website’ and then ‘Profile Widget’. You can define settings for the Appearance, Dimensions, and some additional specific preferences. Once you’re all set hit “Finish & Grab Code”. Just like with the Button, you will be given a chunk of HTML to copy and, once again, insert a HTML Snippet into your iWeb site, paste the HTML and hit ‘Apply’. Easy-peasy!

    ‘Tweet Buttons’ are becoming increasingly popular. I personally recommend using them in blog entries, as putting them on a static website makes it a little less applicable to the Twitter community. When clicked, the Tweet Button automatically tweets a recommendation to check out that particular site/page/blog entry/etc. from the user’s account who pressed the button. This is a great way to generate traffic to your site because it makes the experience very interactive and “chatty”. My favorite type of Tweet Buttons have counters on them so you can see how many people clicked to recommend your page. This not only helps promote your website, but it also gives you a sneaky marketing tool to track how many people are taking advantage of your Tweet Button. Just like with the Profile Widget and Button, you can create a Tweet Button by clicking on ‘Tweet Button’ on the “Twitter Goodies”:http://twitter.com/goodies page, select your settings and you’ll be presented with the HTML that you can pop into the HTML Snippet.

    Facebook has also joined in with a slew of “Social Plugins”:http://developers.facebook.com/docs/reference/plugins/activity that you can play with. I find the most popular among them is the “Like” button. Just like the Tweet Button, the Like button can be placed on your iWeb site or blog and when pressed it adds a link to your site in the Facebook Activity Feed of the person who clicked it. Once again, this is a great way to generate traffic to your site without spending a dime.

    The last HTML Widget that I highly encourage on any website is Google Analytics. While it may not fall into the realm of “Social Media”, “Google Analytics”:http://www.google.com/analytics/ is another great free tool to track traffic to your website. Just follow the simple instructions to create the account (or use a Google account that you already have) and you’ll be, once again, given a chunk of HTML that you can paste into an HTML Snippet in iWeb. Unlike the other widgets we looked at earlier, this one will be invisible. Google recommends putting the snippet near the top of your main page. Within 24 hours of installation, Google Analytics will start showing you how many people come to your site, where they come from, how long they stay, what platforms and browsers they’re using and a slew of other helpful information to help you track and target your marketing and website design.

    Once you delve into the Social Media world, you’ll find there are several other free ways to spread the word about you and your business and help generate traffic to your site. “LinkedIn,”:http://www.linkedin.com/ “YouTube”:http://www.youtube.com/ and “Flickr”:http://www.flickr.com/ are more great examples of sites to help your business grow and help you personally connect with your customers/followers/readers. The one caveat is in the case of Social Media there can definitely be too much of a good thing. There’s a fine line between getting yourself out there and getting so in people’s faces that you’re pushing them away.

    Before you get out there and start updating your status and tweeting fifty times a day, I encourage you to take some time to observe what other businesses and users on those sites do. Learn verbiage (e.g. tags, retweet, share, @) and take it slow. Try to share relevant and useful content and you’ll find the quality of what you put out there will directly correlate to the quantity of what you get back. I hope this will help you expand your iWeb site and explore the Social Media community!

  • Vermont Locations Now AT&T Authorized!

    Be sure to stop by either of our Vermont locations to pick up your new iPhone 4! _Our Waitsfield location carries additional AT&T phone options as well, including Samsung and Pantech models!_

  • *Greetings!*

    **eWaste Recycling Day is Saturday, October 23rd!**

    A lot has been going on at Small Dog Electronics in the past month! We opened a third store in Manchester, New Hampshire, on October 9th and we’ve been planning our eWaste Recycling event!

    And here’s the bigger news–we decided to hold our free eWaste Recycling Event in **two** locations this year, which is why I had to do a **bonus** edition of Best in Showroom this month to make sure everyone knows! It’s our 4th annual event in Vermont, and our inaugural event in New Hampshire (hopefully, the first of many!).

    The Vermont event will be in “South Burlington, at 30 Community Drive (click here for directions),”:http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=30+Community+Drive,+South+Burlington,+VT&sll=44.448502,-73.141029&sspn=179.212755,120.9375&ie=UTF8&hq=&hnear=30+Community+Dr,+South+Burlington,+Chittenden,+Vermont+05403&ll=44.448686,-73.144205&spn=0.015012,0.025663&z=16 and the New Hampshire event will be held at the “Mall of New Hampshire (home of Small Dog’s newest store)”:http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=1500+south+willow,+manchester,+nh&sll=44.448686,-73.144205&sspn=0.015012,0.025663&ie=UTF8&hq=&hnear=1500+S+Willow+St,+Manchester,+Hillsborough,+New+Hampshire+03103&z=17&iwloc=A in the food court parking lot.

    This means that it’s time to crawl into the attic or drag those old electronics out of the basement and recycle them! We’re going to make the process as easy and as quick as possible, so it will be a drive by and drop off kind of event! We’ll also have hand outs and even a chance for customers to win a $75 gift card to Small Dog!

    Here is a list of what _is_ and is _not_ accepted:

    **YES:**
    * Computers
    * Monitors
    * TVs
    * Printers
    * VCRs
    * DVD Players
    * Cordless phones
    * Cell phones
    * Scanners/Fax Machines
    * Stereo equipment
    * Cables & Adapters

    **NO:**
    * NO Household Appliances (toasters, washers, etc.)
    * NO Items with refrigerants (air conditioners, etc.)
    * NO Chemicals (paint, cleaners, aerosol cans, etc.)
    * NO Commercial or institutional material (business appliances or electronics, etc.)
    * NO Batteries
    * NO Bulbs
    * NO General recycling materials (plastics, cardboard, glass, etc.)

    Be sure to check out our web page for all the details prior to coming!
    “Smalldog.com/ewaste2010”:http://www.smalldog.com/ewaste2010

    If you’re not sure about a certain item please feel free to send me an email at “katie@smalldog.com”:mailto:katie@smalldog.com and I can tell you if it’s accepted or not!

    We look forward to seeing you there!

    Katie
    “katie@smalldog.com”:mailto:katie@smalldog.com

  • Happy Tuesday,

    There’s a great big window at our new store in Manchester, NH between the retail floor and the repairs and technical services room; it’s a departure from our first store, where technicians aren’t visible at all from the retail floor, and from the South Burlington store, where there’s only slight visibility.

    Whenever Apple announces a Stevenote, there’s always a buzz around the office leading up to the event. But, I’m less exposed to customers in our first two facilities. In Manchester, I’m exposed not only to the office staff, but to our customers–all the time. Of course, there’s phone interaction now and again, but the in-person interactions are wholly different.

    So many of you came back to the counter in the past few days asking us what’s coming out tomorrow. Truth is, we know just as much as you, but we’re just as excited.

    Here’s hoping for something groundbreaking.

    As always, thanks for reading, and keep in touch.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com

  • !http://blog.smalldog.com/images/1950.jpg!:http://www.smalldog.com/dealretriever

    *Save over 35% off (including free shipping) the Incipio Feather Case for iPad–only $24.99! (you pay our cost!)*

    Choose protection that’s feather-light, but extra strong! Use coupon code *featherdeal* on the Feather Case for iPad of your choice–Purple, Grey, Frost and Black while supplies last.

    Because we want to give you the best deals AND stay in business, Deal Retriever deals are valid for one week only. Quantities are limited; offers good while supplies last. $4.99 shipping applies to shipments within the contiguous US.

  • Win a copy of Office: Mac 2011!

    We’re very excited about the new version of Microsoft Office for Mac coming out on October 26. Office for Mac 2011 includes Mac versions of Word 2011, Excel 2011, PowerPoint 2011, and Outlook 2011. Reliable compatibility with the over 1 billion Macs and PCs running Office worldwide ensures you have the right tools to create, share, and collaborate with virtually anyone, anywhere, with no worries.

    Outlook for Mac is all new. It lets you see your calendar from within your e-mail, read related e-mails in a single thread, import PST files, and preview attachments from within your email inbox.

    Also, new Office Web Apps let you post, access, edit, and share Office documents from where you want with nearly any computer with a browser; and coauthor a document with multiple people in multiple locations.

    Enter to win a full, free copy of Home & Business edition of Office for Mac 2011! Winner will get a link to download the program along with activation code.

    *Prize Eligibility*
    Only persons residing in United States who are at least 18 years of age can enter.

    *Sweepstakes Ends*
    October 26, 2010 @ 12:09 pm (EDT)

    “Enter the sweepstakes by clicking here.”:http://wildfireapp.com/website/6/contests/66968

    As always, we will NEVER sell your contact information.

    See all versions of Office for Mac “by clicking here.”:http://www.smalldog.com/search/?find=office+2011

  • It's Snowing in Vermont!

    Depending on your attitude about the white stuff, you might find this exciting or depressing. Or, like many residents of the North Country, you might find it a combination of both…

    It’s now snowing at our CEO’s house in Warren, Vermont! This is about 10 miles away from our headquarters in Waitsfield, Vermont. It’s not even Halloween yet. And the last snow of the year was back on April 27 – that was just 24 weeks and 3 days ago. Jeeze.

  • Artie is a snow rumor monger. He starts his iChat status as “the days are getting shorter and I hope it snows soon” within a day of the summer solstice. I’m not a snow lover even though I live at a ski area, so this fuels some friendly banter with my buddy.

    We have a bet for this weekend’s Nor’easter where Art boldly predicted snow on the ground at my house (which he knows is a snow magnet). I think I’ll win this one, but it won’t be too far off, so I’m thinking of snow tires.**

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,
    _Don, Kali, Ed & Ben_

    **Update: “Snow has been reported at my house by Grace this morning,”:http://blog.smalldog.com/article/it-s-snowing-in-vermont/ so it looks like I’ve lost…