Kibbles & Bytes Blog

  • Happy Tuesday,

    We’ve been in the business of Apple sales and service for a long time, and this is reinforced by Don’s and my service of various advisory boards for Apple’s reseller and AppleCare groups. We’re heading to Cupertino tomorrow for a round of meetings to pass on our observations and recommendations to improve customers’ experience not only at our store and at other Apple Specialists, but at Apple Stores and at resellers worldwide.

    It’s wonderful to meet with Apple, but it’s equally great to meet with other service managers of the Apple-authorized service providers (AASPs) to discuss best practices and ideas on how our companies can provide the best and most innovative service to those who matter most: our customers.

    It’s a quick trip with one full day of meetings, and I’ll be back in Vermont on Friday to continue the process of hiring and training the latest Small Dog employees that will greet customers in Manchester, NH, at our new store. We’re getting closer and closer to opening day, and I hope Tech Tails readers within reasonable distance will come out for our opening day.

    As always, thanks for reading, and keep in touch.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com

  • VLC Media Player for iPad Released

    This afternoon, developer Applidium announced that their iPad version of VLC Media Player had been approved by Apple and was slated for immediate…

  • !http://blog.smalldog.com/images/1906.jpg!:http://www.smalldog.com/wag20287/at_dr

    *Grab the kid-favorite Mini Ninjas game from Feral Interactive at our cost–just $32.49 with free shipping! “Read our full review here!”:http://blog.smalldog.com/article/mini-ninjas-review/*

    The Famous Garage Sale ends this Friday, 9/24. Check out newly added items and even lower prices! “See it here.”:http://www.smalldog.com/garagesale

    Because we want to give you the best deals AND stay in business, Deal Retriever deals are valid for one week only. Quantities are limited; offers good while supplies last.

  • Mini Ninjas – Review

    Mini Ninjas is a fun and fast paced action adventure game that is sure to entertain players of all ages. The charming narrative…

  • MAC TREAT #136: Quick Search in Safari

    I’m a bit of a self-proclaimed “shortcut nut.” Whether increasing my own productivity or just wowing my friends (though they’re never really that…

  • Small Dog at the NH Highland Games!

    We’re going to be at the New Hampshire Highland Games Saturday and Sunday. This is the largest Scottish Heritage festival in the Northeast….

  • Artie and I are heading down to Nashua in my pick-up truck to get the wrecked motorcycle on Saturday. Sunday is the 20th Anniversary of Vermont Businesses for Social Responsibility and what is more appropriate to celebrate, but a party?!

    We will have live music and food at the Monitor Barn in Richmond, VT. VBSR is the largest socially responsible business organization in the USA (not per capita–just the largest); its 1300 members represent about 15% of Vermont’s employees and over $3.5 Billion in revenue.

    Thank you for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes team,
    _Don, Kali, Ed & Ben_

  • Garage Sale: Ends Next Friday, 9/24

    Over the next week, we are adding items and dropping prices in our Famous Garage Sale as we prepare for our end-of-year inventory!

    We have limited Apple items, including a *16GB Pink nano, 17-inch Apple batteries, an AirPort Extreme Base Station* and more (they’ll go fast!). Plus, lots of *ink cartridges, cases for iPhone 3G, nano 4Gs and 5Gs* (from Incipio, Speck, Simplism and more), and overall, dozens of iPod accessories at *over 50% – 90% off most items (and lots under our cost), with many items under $5!*

    *Orders will be taken online only via our website, and there are no phone orders permitted.* Get ’em while they’re hot.

    See the “Garage Sale page here.”:http://www.smalldog.com/garagesale