Kibbles & Bytes Blog

Apple news, tech tips, and more…

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  • Stay away from windex!

    All iPhones pick up fingerprints, and it’s all too easy to get your iPhone dirty with ink, lotion, makeup, dirt, food, and oil. If you’re faced with an iPhone that needs cleaning, resist the urge to spray it with window cleaner, rubbing alcohol, or ammonia, or, even worse, to scrub it with baking soda or Borax. That’s because all iPhones have oleophobic—oil repellent—coatings on their glass surfaces that make it easy to wipe off fingerprints. You don’t want to remove that coating any faster than it will wear off normally, and cleaning products will strip it quickly. Instead, Apple recommends a soft, lint-free cloth such as you would use for glasses or camera lenses. By the way, even though the iPhone 7 and later have some level of dust and water resistance, it’s important to avoid getting moisture in the openings—most of the time, a lens cloth should be all you need.

  • The Apple Year in Review

    Apple had a great 2017, posting record sales and profits and introducing some game changing products and software. I wonder what they are going to do with the estimated $45 billion windfall they will receive from the recently passed backwards wealth distribution.

    But enough political commentary, it is Christmas! Let’s review some highlights of Apple’s 2017!

    The iPhone X

    My experience with the iPhone X has been the best of any new iPhone and I have had them all. I love the new iPhone with its space age facial recognition, Apple Pay Cash, wireless charging and wicked fast speed. My iPhone X is more powerful than the computers used to send astronauts to the moon and it fits in my hand. It has been a huge success, selling millions already!

    The iPhone 8 and 8 Plus

    The iPhone 8 and 8 Plus also brought wireless charging and better cameras at a more reasonable price. They are not the game-changing iPhone X but they are new and selling very well.

    Apple TV 4K

    That’s been the hit of the season with the new Apple TV being hard to get and probably stimulating sales of new 4K TVs, too. Sony and Samsung should thank Apple. With Amazon Prime video now on Apple TV there is becoming less and less reason to have cable TV. I think that cable and satellite is not long for this world.

    AirPods

    Yeah, they shipped right before Christmas last year but they have been in short supply ever since. This could be the hottest Apple accessory product ever. We sell every one we can get our hands on and have had hundreds on order for months. The backlog on these is unbelievable. One distributor told me they are backordered some 35,000 units.

    ARKit

    iOS 11 introduced ARKit, a new framework that allows the creation of augmented reality experiences for iPhone and iPad. By blending digital objects and information with the environment around you, ARKit takes apps beyond the screen, freeing them to interact with the real world in entirely new ways. New apps using ARKit are coming out daily and we are just seeing the tip of the gigantic (melting) iceberg here!

    iPad Pro 10.5 Inch

    My favorite iPad. I find that unless I am working with my two big displays and our database and a couple spreadsheets open, that my iPad Pro 10.5 will do it all. I have mine paired with the Brydge keyboard case and I can see the day when that is all I will need. It is a huge advancement in the iPad line for 2017

    iOS 11

    iOS 11 is a big software operating system upgrade that among other things, brought us Apple Pay Cash. It changed how you interacted with devices, especially if your are using an iPhone X.

    Apple Watch Series 3

    Okay, no more Dick Tracy metaphors but the Apple Watch Series 3 was groundbreaking with its stand-alone cellular capabilities. Grace seldom takes her iPhone with her anymore as she answers her calls right from her watch. While you do pay for that privilege there is also a GPS model that makes Apple the clear leader in wearables.

    iMac Pro

    I was just making part numbers for all the various configurations of this new powerhouse Mac. You can buy the base model for just under $5,000 or soup it up big time and spend over $13,000! This is just shipping now so I might have to talk about it again in 2018.

    AppleCare + for Macs

    AppleCare + has been around for awhile for iPhones and iPads but this year Apple rolled out AppleCare + for Macs. It still has all the benefits of AppleCare – extending your warranty from 1-year to 3-years and technical support from 90-days to 3-years but now it adds accidental damage coverage for two incidents subject to a deductible. This is great for all those customers who come in with moisture sensors tripped but swear they didn’t spill that glass of wine on their laptop.

    I would also mention HomePod except that Apple delayed that to 2018 so I would have something to write about next year. All-in-all a great year for Apple. iPad regained its sales mojo, new Macs, new iPhones, Watches and more future shock!

  • Dear Friends, Merry Christmas, Happy Holidays and most importantly best wishes to you and your family from the entire Small Dog family! Often,…

  • Let's Face It

    I have had my new iPhone X for a couple weeks now and it is magical in so many ways. Being an old…

  • Time is running out, but our deals are not!

    December 16th through December 24th

    Are you starting to feel the time crunch? We don’t want you to be stressed so we are keeping our doors open later and releasing a new batch of deals and savings. We have a huge selection of stocking stuffers under $25 plus 20% off iPhone and iPad cases. If you have a computer still on your list we are offering a free case for 13in models and a free back up drive for the larger 15in Touch Bar and iMacs.




















    Do you want to make something old new again? We have some amazing deals available through this e-mail only on cases for iPhone 6/6s from Otterbox and Incipio.

  • Speaking of sci-fi, Grace and I are heading to Fort Myers tomorrow to catch the new Star Wars movie on IMAX. It is a nice drive up the Keys and over to the west coast of Florida. Now that Disney is buying 21st Century Fox they may have a pretty big science fiction franchise going for them with all the Marvel movies, too. Hapy used to warn us that Disney was going to take over the world…

    We are entering the home stretch for the holidays and we are working hard to keep the products you want in stock. We have some great holiday deals so check out our website, too!

    Thank you so much for reading this issue of Kibbles & Bytes!

    Your Kibbles & Bytes Team,

    Don & Emily

  • iMac Pro

    The iMac Pro is finally here! Apple introduced us to this amazing machine several months ago, there was chatter we’d see it in December. Yesterday Apple officially released the 27-inch 5K iMac Pro. This computer is available in several configurations, up to a 18-core processor, 128gb of memory and up to 4TB of storage. Let’s take a quick look at the specs in some more detail.

    The standard configuration comes with the 3.2GHz 8-core processor, it features 32gb of ram, the Radeon Pro Vega 56 graphics card and a 1TB SSD drive. However, you have almost endless upgrade options for the iMac Pro. You can choose from 4 different processors, 8-core, 10-core,14-core or 18-core processors. With each processor choice, you can choose from 32gb, 64gb, or 128gb of memory. Each configuration also comes with options to upgrade your storage capacity from 1TB to 4TB and you can choose from either the Radio Pro Vega 56 graphics card with 8gb of memory or the Vega 64 with 16gb of memory. The flexibility in configurations means you can truly can customize it to fit your performance needs.

    There is more to this mac than just incredible configuration options. The iMac Pro features the T2 chip. What is this you ask? The T2 chip allows for even higher levels of data security than your standard computer. Data stored on your SSD is encrypted using dedicated hardware encryption that is unique to each iMac Pro. This feature provides full disk encryption performed by a dedicated AES crypto engine. The FileVault on the iMac Pro extends encryption to your personal user key and keeps your credentials secure.

    The iMac Pro continues to deliver impressive features with its ability to offer real-time 3D performance that is up to 3 times faster than the standard iMac with a Radeon Pro 580 graphics card. Adobe Photoshop might not be a program that you would think is a one for power users, but it is. For photographers working on very large files and projects, the iMac Pro is impressive. Multithreaded filters can run up to 3x’s faster than a Mac Pro, now that is something!

    Ok, so I have listed some pretty cool statistics and configurations, but how many folks will need to take advantage fo this mega machine? After all, it’s base model pricing is $4999. First, consider what the machine is. Not only is it an incredibly powerful computer, it’s also an impressive 5K display so it’s multiple products in one. Users who are needing a computer for high-end digital work, those involved in 3D graphics or anyone getting into VR content will benefit from this computer. Additionally, as I mentioned earlier, it’s incredibly customizable. You can build a machine to truly fit your computing needs. This machine is probably more than the average computer user needs, but for someone working on very large digital projects and those working on tight deadlines, the iMac Pro is an excellent choice.

  • Let's Face It

    I have had my new iPhone X for a couple weeks now and it is magical in so many ways. Being an old codger, it is truly future shock to be holding such a powerful device in my hand and one that instantly recognizes my face, too! There have been a lot of stories out about Face ID and my first-hand experience is that it just works. It is transparent and I lift up my iPhone and it is unlocked. Contrary, to JoJo’s report a few weeks ago, it is not just black people that it has trouble recognizing in the dark, I have to enter my passcode on occasion when I lean over in bed to see what stupid notification I got at 2AM.

    What You Need to Know About Face ID

    Apple’s new iPhone X does away with the Home button, which has been a fixture since the original iPhone and has long served as the Touch ID fingerprint sensor. To replace Touch ID, Apple developed a new facial recognition technology called Face ID. With Face ID, the iPhone X scans your face to authenticate you instead of using your fingerprint. It is truly amazing technology! Apple even invested in the company making the scanning lasers that make Face ID work this week.

    How does Face ID work?

    Freaking Magic. Well, almost. As science fiction author Arthur C. Clarke said, “Any sufficiently advanced technology is indistinguishable from magic.” Face ID is cutting-edge technology that uses Apple’s TrueDepth camera system to project over 30,000 invisible dots onto your face. Then it illuminates your face with infrared light and takes an infrared image. Finally, it translates that image into facial recognition data that are encrypted and stored within the iPhone’s Secure Enclave (the data never leaves your iPhone). Face ID updates its mathematical representation of your face overtime to keep up with how your appearance changes.

    How secure is Face ID?

    Extremely. Apple claims that Touch ID’s false positive rate—the number of people who would have to try logging in to your iPhone before someone would succeed randomly—is 1 in 50,000. In contrast, Apple says that Face ID’s false positive rate is 1 in 1,000,000. It can’t be fooled by a picture or a simple mask, although a high-enough quality 3D reproduction of your face might get past it, just as a sufficiently good cast of your fingerprint could fool Touch ID.

    However, Face ID has trouble distinguishing between identical twins and siblings who have nearly identical features. So if you have an evil twin or even a nice twin with a sick sense of humor, stick to a Touch ID-based iPhone or your passcode! The probability of an incorrect match is also higher with children under 13, since their facial features haven’t become sufficiently distinct yet.

    By default, Face ID works only when you look at the iPhone X—it can’t be unlocked by your face when you’re sleeping or in my case when I am staring at my Mac’s display with the iPhone on my desk.

    How fast is Face ID?

    Not quite as fast as Touch ID in current iPhones, but fast enough that you likely won’t notice. When you pick up your iPhone X so you can look at it, Face ID will, in most cases, have already recognized you.
    This quick recognition is possible in part because the iPhone X can start scanning early, thanks to iOS’s Raise to Wake feature and a new Tap to Wake feature that automatically wakes the iPhone X when you touch the screen.

    What if Face ID doesn’t work?

    First off, things like wearing a hat, scarf, or glasses won’t confuse Face ID, nor will growing or shaving a beard. Thanks to that infrared camera, it even works in complete darkness, sorta. It does seem to have more trouble working with black people in the dark or maybe even darker skinned people. However, Face ID does fail occasionally. One reason for a Face ID failure is holding the iPhone X too close to your face—this is easy to do accidently if you’re nearsighted and not wearing your glasses. (Some sunglasses prevent Face ID from seeing your eyes, but you can work around that problem by disabling Require Attention for Face ID in Settings > Face ID & Passcode.)

    To make Face ID retry a facial scan, hold the iPhone X at a normal viewing distance, tilt it away from you, and then tilt it back to your normal viewing position. If that doesn’t work, or if you want to let someone else use your iPhone, enter the passcode. Entering the passcode is always an option.

    Alas, unlike Touch ID, which let you enroll up to five fingers (so family members could unlock your iPhone without using the passcode), Face ID lets you have only a single face.

    Can I use Face ID for anything besides unlocking?

    Oh yeah, Face ID completely replaces Touch ID, so you can use it to authenticate when you’re using Apple Pay, or the App Store or iTunes Store. Plus, apps that previously relied on Touch ID, such as the 1Password or LastPass password managers, will automatically use Face ID instead.

    We hope Apple can make the hardware necessary for Face ID cheaply enough to bring it to other devices as well. Wouldn’t it be nice if you could walk up to your Mac and have it automatically unlock because it had recognized your face? Now, if it could just read my mind and do my work for me I’d be all set!