Kibbles & Bytes Blog

  • Ten Tips for Dealing with Unexpected Mac Slowdowns

    A friend recently sent me an email, questioning why his MacBook Pro with 4GB of RAM was “getting slower and slower, with an increasing frequency of the appearance of the SRWOD (spinny rainbow wheel of death).” This is something I occasionally hear about, but haven’t experienced (except for Safari randomly bogging down for several seconds).

    Unfortunately, mysterious computer slowdowns can be difficult to diagnose. Overstuffed system cache, old temp files, corrupted preferences, a hard drive in the early stages of failure, and faulty RAM are always candidates for causing this problem. Here are some suggestions to resolve system slowdowns.

    Also, please make sure you have a solid backup of your Macs important data before proceeding. *I’ll say it again: make sure your Mac is backed up properly before proceeding.*

    1. Any Mac will slow down when its hard drive is almost full, regardless of processor speed. Simply moving some of your data (especially media files like movies, video podcasts, etc) to an external drive can greatly improve a Mac’s responsiveness.

    Read how to reclaim hard drive space in an old Kibbles article “by clicking here.”:http://www.smalldog.com/kibbles/kibbles_display.php?id=557

    2. Clear your Mac’s desktop. The OS has to draw each of those icons as separate windows, so when you have dozens of files littered on the desktop the system is taxed. Clearing the Macs desktop is proven to improve system performance.

    3. Make sure your computer is up to date with all the latest software and firmware updates from Apple. This can go a long way to improving system performance. To check this, click the Apple in the top left corner of the screen and select “Software Update…”

    4. Simply running a free maintenance program can often help bring a sluggish and flakey machine back to speed. These programs force the Mac’s regular Unix maintenance scripts; normally these run daily, weekly, and monthly early in the morning. “Click here for further reading on this.”:http://support.apple.com/kb/HT2319?viewlocale=en_US

    I use a program called Onyx to run these scripts. You can get it for Tiger (10.4) and Leopard (10.5). It’s effective and easy to use. It starts by checking the S.M.A.R.T. status of your hard drive, so you can determine if the drive is failing. This step takes several minutes. After that Onyx can flush system cache, etc.

    One catch about Onyx is that it has several options that most people shouldn’t use, such as the option for erasing bookmarks and internet browsing history. I do like and recommend Onyx, though–get it for free from the developer “by clicking here.”:http://www.titanium.free.fr/pgs/english.html You can also download Onyx directly from Apple’s site “by clicking here.”:http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html

    You can also download a simpler program called MacJanitor that will only run the maintenance scripts “by clicking here.”:here:http://personalpages.tds.net/%7Ebrian_hill/macjanitor.html When a tech diagnoses your Mac, he or she runs a battery of programs that are similar to Onyx. This takes several hours. However, Onyx does a great job for occasional repairs and maintenance.

    5. Check the health of your hard drive. I depend on Onyx to verify the S.M.A.R.T. status of my Mac’s hard drive. Immediately back up your computer if you think there’s a real issue with the drive. Then consider using a dedicated drive diagnostic/repair tool such as “Disk Warrior.”:http://www.smalldog.com/product/41941 If the drive is having issues and you’re going to replace it, consider using a 7200RPM model. A faster hard drive will result in a (slightly) faster Mac.

    6. Check the health of your Mac’s RAM. There are several ways to test the health of your Mac’s RAM. I use “Rember,”:http://www.kelleycomputing.net/rember/ which is a free program that is a front-end GUI to a basic Unix ‘memtest’ command. You can read more about testing RAM “by clicking here”:http://www.macfixit.com/article.php?story=20050524014158525

    7. Deal with mutant applications. Ok, so maybe the word “mutant” is unfair. However, it’s always a good idea to delete applications that you don’t use. I use “AppCleaner”:http://www.freemacsoft.net/AppCleaner/index.php to do this.

    Also, many apps install helper programs that run by default whenever you startup your Mac. This typically happens in the background, without the user having to confirm anything. Often these aren’t needed and can hog system resources without having anything to show for it. To disable startup items you don’t use, navigate to System Preferences > Accounts > Login items and uncheck the list.

    Finally, any active, running application uses system resources including CPU cycles, RAM and disk activity, even when it is in the background and you’re not using it. Some programs leak memory when they are running, which makes them gobble RAM over time.

    8. Use Activity Monitor and iStat Pro to analyze which system processes and applications are hogging system resources. You can download the “iStat Pro widget by clicking here.”:http://www.islayer.com/apps/istatpro/ Activity Monitor is found in the Utilities Folder which is nested in the Applications folder in OS X.

    9. If you have an Intel Mac, use Xslimmer to trim away the legacy PowerPC code from Universal binary applications. Read more “by clicking here.”:http://www.xslimmer.com/

    10. Programs that automatically perform syncing, indexing, and backup operations on your Mac can occasionally slow it down. They can sometimes cause minor drags that slow the system for a couple of seconds at a time.

    If none of these helps, the problem will likely be more time-consuming to resolve. At Small Dog, our techs run a battery of tests with several software and hardware tools to seek out and fix strange system slowdowns. Hopefully the above suggestions will keep you from having to send in your machine!

    __Editor’s note: Check out “this cheeky website”:http://marbleofdoom.com/about.html to log your time spent waiting for the “Spinning Beach Ball of Death!”__

  • New Flash Drives from HAMMERHEAD!

    We have just brought in a new line up of USB Flash Drives by Vermont’s “HAMMERHEAD!”:http://www.smalldog.com/search/?find=hammerhead+flash+drive These are by far my new favorite drives. They are not only priced well at $19.99 for a 4GB Flash Drive, but they also are unique and come with some character!

    Available in a “Bicycle”:http://www.smalldog.com/product/74895, “Firetruck”:http://www.smalldog.com/product/74896, “Yellow Cab”:http://www.smalldog.com/product/74897, “TekGirl”:http://www.smalldog.com/product/74899, “Snowboard”:http://www.smalldog.com/product/74901, “iPhone”:http://www.smalldog.com/product/74903, “Vermont”:http://www.smalldog.com/product/74904, “Guitar”:http://www.smalldog.com/product/74905 shapes, as well as our very own “Imelda”:http://www.smalldog.com/product/74898 mascot.

    You can find the right USB Flash Drive for anyone! These are PC and Mac compatible–as well as USB 2.0 and USB 1.1 compatible. These drives are also backed up with a 1-year warranty through HAMMERHEAD.

  • Tavo Glove Review

    Now that it is getting colder out and there is more of the white stuff on the ground, I have been thinking about getting some gloves to walk around town in. Recently at Small Dog we received a set of gloves that allow you to use your iPod touch or iPhone without taking your gloves off. They are the New Tavo Gloves with playpoint technology.

    The Tavo Gloves use a special technology called playpoint to allow an iPod touch or iPhone to be used without taking the gloves off. The special fingertips on your pointer and thumb allow you to control your iPod while keeping you hands arm and protected. The wind-resistant fleece is is great when your trying to send an email in the -30 degree weather in good ol’ Vermont! The other fingers have a silicone texture for enhanced grip and control.

    The $29.99 price tag is right on for an all around glove for the winter season. The Tavo gloves are available in Small, Medium, and Large.

  • Share an Internet Connection via Built-in AirPort (3/06/2009)

    It’s sad but true: there are still many conference centers, hotels, and office buildings that lack Wi-Fi. However, many of these do offer hardwired internet access via Ethernet or (egads) a dial-up connection. If you’re solo, this is only a minor inconvenience. However, if you’re traveling or working with other people, a single wired connection can be a major productivity block.

    Fortunately, Mac OS X makes it easy to share a single wired internet connection over a Mac’s built-in AirPort wireless card, to other computers that also have wireless capabilities. Except for the Mac Pro, every Mac released since early 2006 has featured a built-in AirPort card (which is what Apple calls its brand of wireless card).

    This tip works best from a wired Ethernet internet connection, but I’ve read that it will also work with a cellular internet connection, such as those provided by Verizon, Sprint, etc.

    To share an internet connection via a Mac’s Wi-Fi, first connect the Ethernet cable to the Mac that will be serving as the base station.

    Next, navigate to that Mac’s System Preferences panel (found under the Apple in the upper left corner of the screen) and select *Sharing*. When the Sharing panel opens, select *Internet Sharing* (note that you won’t be able to check the Internet Sharing box until other options are configured). Next, make sure *”Share your connection from: Ethernet”* is selected in the drop-down list.

    Since we want to share our Mac’s connection wirelessly, click *AirPort* in the “To Computers using:” box. Finally, click the *AirPort Options* button to give your new network a name and password. When you have everything the way you like it, turn Internet sharing on.

    The Mac serving as base station will still be able to surf the web while others piggyback on its internet connection. Any device with Wi-Fi (including the iPhone and iPod touch) will be able to share this connection.

  • MiLi Products Arrive at Small Dog!

    We are very excited to have MiLi join the Small Dog line up! The MiLi line ranges from “iPhone 3G/3GS Power Pack”:http://www.smalldog.com/search/?find=MiLi+Power+Pack+Extended+Battery, to “Crystal External Batteries for iPod/iPhone”:http://www.smalldog.com/search/?find=MiLi+Power+Crystal+External+Battery, to “iPhone/iPod Pocket Pal AC Adapters”:http://www.smalldog.com/product/75087, to “Leather Cases for the iPhone or iPod Touch”:http://www.smalldog.com/product/75095.

    The MiLi line brings in a more professional side to iPod and iPhone accessories, which many of our customers were looking for. Come in and check out the new line up!

  • 2010 Prognostications

    Here’s my annual set of predictions for the new year.

    bq.Thank a hen in 2010
    Do it again in 2010
    Have a friend in 2010
    Begin again in 2010

    *Sports*

    I was 0-4 last year as the Cubs and Bears really sucked and the Blackhawks and Celtics did not advance. Maybe I should stick to local sports.

    * MLB Baseball: Yes, I am a fanatical Cubs fan. My mother used to use Wrigley Field as a daycare center and drop my brother and I off for games as we lived near the friendly confines. I have a Cubs tattoo on my shoulder and yes, I will once again predict that with new ownership will come a new found team spirit and finally a World Series Championship.

    * NBA Basketball: The Celtics are banged up right now, but if they can get healthy, I think they are the team to beat! Celtics over the Lakers in 7.

    * NFL Football: The Bears are out of it, so I’m going with the New Orleans Saints for the Superbowl.

    * NHL Hockey: I am going back to my standard–who cares?

    WNBA – I see the Phoenix Mercury led by Diana Taurasi (WNBA Player of the Decade) repeating as WNBA Champs!

    *Weather*

    It will be another warm winter in Vermont with only one day where the temperatures stay below 0° F all day. This year we will have one huge snowfall over 36 inches that will slow things down for a few hours.

    It will, however, be an early spring with early April motorcycling.

    This coming summer in Vermont will be one of the best with little rain after June 15th and warm temperatures cooled by mountain breezes.

    The western states will see a very hot and unusually dry summer.

    *Politics*

    Health Care reform will pass and both the left and right will howl. States will have some freedom to experiment with other more comprehensive health care reform. Vermont will lead the way with a public option and true universal coverage.

    Afghanistan is not going to work. The new policy of increasing troop levels will need revision in the light of an expanded non-geographically limited war.

    Iran will test a nuclear weapon, triggering ineffective sanctions.

    Relations with Cuba will continue to thaw.

    There will be renewed peace talks between Israel and the Palestinians after Israel signs a peace treaty with Syria and halts settlement construction.

    Global Warming will continue to be talked about but no significant action taken. Cap and trade and carbon trading will get embroiled in partisan politics without any meaningful solution.

    Vermont will elect a Democrat as governor.

    *Economy*

    Economic recovery will continue slowly, however, unemployment will significantly lag. More job creation incentives will be created.

    Consumer Electric vehicles will hit the market with higher efficiency hybrids also becoming available, however, gasoline prices will remain below $4/gallon and that will make electric cars a niche market.

    New incentives for renewable energy sources will be the fastest growing job creation sector.

    Unemployment will reach 12% nationally before it starts to decline.

    Chrysler will close its doors.

    *Apple*

    Apple stock will hit $300/share.

    Apple will introduce a “game changing” tablet computer.

    Apple will post record revenues and profits.

    Steve Jobs will retire from Apple, Tim Cook will be named CEO while Steve becomes Chairman of the Board.

    Apple will introduce an iPhone nano, basically adding cell phone functions to the iPod nano.

    Apple will make remarkable gains in overall market-share for computers.

    *Small Dog Electronics*

    Small Dog Electronics will finally open its next store!

    Small Dog Electronics eWaste event will again collect over 150 tons of eWaste.

    Small Dog Electronics will add several products to the Chill Pill Audio and Hammerhead product lines.

    Small Dog will finally be authorized to sell the iPhone.

    *Miscellaneous*

    There will be scientifically confirmed evidence of extra-terrestrial life.

    There will be a bunch of new stunning 3D movies, 3D Television will be the next home entertainment product.

    Cell phones and other portable devices will become mobile payment devices.

  • *Happy New Year!*

    2-0-1-0-! I can’t believe it! Happy New Year to everyone! We had a very busy holiday season in both of our retail locations–and it’s continuing to stay busy through the start of the New Year! We’re excited to break in 2010 with all of our loyal customers and embark on new relationships with new patrons!

    With the New Year among us, I wanted to take a minute to introduce one of my new favorite products of 2010! The juicetray by Flying Cherry is a laptop stand that you can take on the go! It acts as a stand when you need to be stationary at your desk -but helps protect your Mac while you’re carrying it in your bag! You put your Mac into your “Hammerhead neoprene sleeve”:http://www.smalldog.com/search/?find=hammerhead+sleeve and then tuck it into the back of the juicetray stand (there is a little lip that holds your Mac in place) this gives you maximum protection in your bag.

    Then when you get to your desk, home, or wherever, you pull out the juicetray with your Mac and put your laptop on the juicetray stand and type away. For $39.99, you can’t beat the universal juicetray! I love this thing because it allows for maximum comfort with the laptop being raised a bit and helps one be as ergonomically correct as possible. The aluminum stand has small holes all over it to allow air to flow to your Mac so it won’t heat up! But my favorite part is that the juicetray is made out of aluminum, so it’s recyclable and has very minimal packaging–all which we like to see at Small Dog!

    If you don’t have a neoprene sleeve for your Mac, pair up a Hammerhead Sleeve with the juicetray for $49.99. Another reason to praise this cool, new invention is that it originated in Johnson, Vermont! Keep it local!!

    I hope this New Year brings you all peace and happiness!

    -Katie and the Small Dog South Burlington Team!
    “katie@smalldog.com”:mailto:katie@smalldog.com

  • _Dear Friends,_

    It is going to be a rare blue moon on New Year’s Eve tonight. I heard on Vermont Public Radio on the way into work this morning that happens only once every 19 years. If I can stay up, I’ll probably head down to our neighbors for the traditional Prickly Mountain New Year’s Eve with lots of friends, champaign and dancing. I saw that our pond was shoveled off, so there will also be ice skating tonight (I’m definitely skipping that, though!).

    I’ll be heading west next week for the Consumer Electronics Show where I will be looking for new products and will be helping to man the Chill Pill Audio booth as we exhibit at this huge show for the first time.

    All of us here at Small Dog send our best wishes to you and your family for a healthy, happy and prosperous 2010! I am a half-full kinda guy and am really pumped about heading into a new year. We are expecting snow for the next several days as we really enter the winter season with the turn of the year.

    Enjoy our look back at some of the best articles of 2009 and our look forward!

  • January Coupon

    RapCap is compatible with iPod nano 4G/5G, iPhone 3G/3GS, iPod touch 2G/3G, and iPod Classic!

  • Microsoft Word 2007 Violates Copyright; Patch Issued

    Microsoft Word, part of Microsoft Office 2007 for Windows (the world’s most popular productivity software suite) contains intellectual property belonging to a small “Canadian company”:http://www.i4i.com. Microsoft was said to be forced to pull Word 2007 from the shelves on January 11, 2010, and so the company has been preparing a patch since August of this year that would bring the word processing software into compliance with copyright law.

    Microsoft Word 2007 runs only under the Windows operating system, not under Mac OS X (unless you have virtualization software like Parallels, VMware, or VirtualBox installed). Users of all versions of Microsoft Office for Mac will not be affected.

    The patch simply removes the copyrighted functionality, which is something very few end users ever actually use. It’s probably safe to say that very few users of the software even knew this functionality existed. Word 2007 will be unable to read custom Extensible Markup Language (XML) elements in .docx, .docm, and .xml files once patched. XML is a lot like Hypertext Markup Language (HTML), the language used to create the layout of a webpage through tags that direct the position of text and graphic elements. In contrast to HTML, XML’s “design focuses on documents, it is widely used for the representation of arbitrary data structures” (“wikipedia”:http://en.wikipedia.org/wiki/XML).

    While Microsoft was ordered to pay $290 million to i4i.com, but it’s not clear whether that will actually happen. Microsoft is pushing for further appeals at the Federal Circuit Court of Appeals, and certainly might just wear down the smaller firm with an endless legal battle.