Kibbles & Bytes Blog

  • Test of iPod nano Video vs Flip MinoHD

    We always know a new Apple product is going to popular when a large number of Small Dog Electronics employees decide to buy it for themselves. The new iPod nano with built-in video camera, microphone, pedometer, and FM radio is a perfect example of this. And in case you’re wondering, green is the most popular color.

    I recently tested the video from the new nano against a Flip minoHD. In some ways, this isn’t a fair comparison. The Flip is a dedicated video camera, and shoots in HD with a wide 1280 x 720 aspect ratio. The video camera in the nano isn’t really intended to replace a dedicated video camera; it’s there to capture spontaneous, fun videos. It captures standard def. video at a 640 x 480 resolution. The nano also features 15 built-in special effects like X-Ray, Security Cam, Cyborg, and Kaleido, which further accentuate the fun factor. Still, I thought the video from the nano looked surprisingly decent.

    I basically attached the two cameras with rubber bands and walked around Small Dog. Video here is shown side by side. All audio comes directly from the nano, not the Flip. Neither the Flip nor the nano has a particularly outstanding microphone.

    Of course these videos are ultra-compressed by the time they’re posted online. Don’t forget to watch in HD!

    “Click here to see the video on YouTube.”:http://www.youtube.com/watch?v=pB76K8hHMqA

    “Click here to see the video in a larger size in better quality on Vimeo.”:http://vimeo.com/6728321

  • MAC TREAT #100: Our Ten Favorite Tips!

    This is our 100th Mac Treat. It took us slightly over two years to reach this milestone. Mac OS X has thousands of features–many that aren’t obvious to new and even experienced Mac users. We started posting short Mac Treats to reveal and explain these features, as well as to promote best Mac practices. We want to make it easier and more fun to use your Mac, both for creative tasks as well as everyday computer-related chores.

    However, our main goal with Mac Treats is to provide the “a ha!” and “I didn’t know you could do that!” moments that come from owning a Mac. Here are my 10 most-used, favorite Mac treats.

    *#1* *The King of All Keyboard Shortcuts*
    After the essential keyboard shortcuts (Command-C for copy, Command-X for cut, Command-V for paste, Command-S for save, Command-shift-; to check spelling) this is the keyboard shortcut I use more than any other. It’s a trick for jumping quickly between active applications.

    Hold down the Command and Tab key at the same time. You will see a large bar in the middle of your screen with all active applications. To jump between the foremost application, simply continue holding down the Command key while tapping the Tab key. This is a super fast way to hop between applications.

    You can combine other shortcuts with tab-command. For example, you can use Tab-Command to quickly cut and paste text between applications (as long as they are running) such as TextEdit, Word, Pages, Mail, etc. Or, you can instantly quit applications by shift-tabbing to the application you want to quit, then (without letting go of the command key) use the Command-Q shortcut. I use this combination all the time to quit applications.

    Note that the Command key is found to the left of the spacebar on Mac keyboards. On laptops it’s often stamped with an Apple or an icon that looks like a little four-leafed clover.

    *#2* *Easier Renaming of Files and Folders*
    In the Finder, quickly change a folder or file’s name by clicking on it once to highlight it, then click on the Return key. The title of the file or folder will be now be editable.

    *#3* *Efficiently Select Multiple Files*
    Here are two easy keyboard shortcuts for selecting multiple folders or files at a time. These shortcuts work in most OS X applications, including Address Book, Mail, iTunes, and iPhoto. I use these shortcuts while scrolling through iPhoto to quickly select photos for a photo album. In iTunes, I use these shortcuts to quickly make a music playlist.

    To choose a sequential series of files, folders, photos, songs, etc from a larger list or group of files, click one on the first file you want, hold down the Shift key, then click on the last file at the end of the list. All files in between will be highlighted. You can drag and drop the highlighted files or even move them to the trash. This is also how you can highlight blocks of text.

    If you want to pick and choose non-sequential files or folders out of a larger group, simply hold down the Command key while selecting files. The selected files will be highlighted. Again, you can drag and drop these highlighted files or move them to the trash.

    *#4* *Easy Maintenance – Clear that Desktop!*
    Did you know that having many folders, images, old installers, and other files on your OS X desktop can cramp your Mac’s performance, including start-up time? This is because desktop images are treated like dynamic windows, rather than static images.

    Ideally, the OS X desktop should only be used for temporary, short term storage. It’s best to keep all your files stored in their proper locations, as much a possible–documents in the Documents folder, photos and images in iPhoto or the Pictures folder, etc.

    You can keep a catch-all folder in your Home Directory, or Documents folder, where you simply stash everything. You can drag that catch-all folder into your dock, where it is always easily accessible.

    *#5* *Match Font Styles in Copy and Paste*
    Typically when you copy text from one document or application and paste it into a new document or application, the original font, font size, and font color is preserved, possibly clashing with the formating of the new document.

    However, for many Mac applications (Pages, Mail, TextEdit) there is a simple way to force the copied text to match the font of document it’s being pasted into. After copying text, navigate to the Menu bar at the top of the screen, click on Edit, and choose “Paste and Match Style” from the drop down menu.

    If you prefer to use a keyboard shortcut to paste your text , hold down the following keys at the same time: Command-Option-Shift-V.

    *#6* *Silence the Quack*
    You’ve probably noticed that when you adjust the audio volume on your Mac, there is a quacking or clicking sound accompanying the action. This sound can be very annoying, especially when you’re wearing headphones. Fortunately, on most Macs it’s easy to silence the quack: simply hold down your Mac’s Shift key while adjusting the volume. Voilà; no quack.

    *#7* *Subscribe to Free, Useful Calenders With iCal*
    One feature in iCal I’ve always enjoyed is the availability of free, easy-to-download iCal-compatible calenders. These calenders cover a wide range of topics, including astronomical events, sporting schedules, national and international holidays, school schedules, music tour dates, and many more.

    You can find public, shared calendars at Apple’s website “by clicking here”:http://www.apple.com/downloads/macosx/calendars/. You can also find over 2400 downloadable iCal ready calenders on “iCalshare”:http://icalshare.com by clicking here. However, many of the calenders on iCalshare.com are out of date.

    I usually just use Google to find iCal calenders. For example, I was looking for the Red Sox schedule and simply Googled “Red Sox iCal.” That brought me directly to a Red Sox page that lists three different iCal compatible calenders.

    Once I subscribe to these calenders, I can then sync and share them on all my Macs and my iPhone with MobileMe.

    *#8* *Forward Delete on a Mac*
    If you use the Delete key on almost any Mac, the cursor travels backwards, erasing the words behind it. However, the Apple Pro keyboard, and many other third party keyboards have a dedicated forward Delete key. It is positioned over the the four arrow keys on the extended Apple Pro keyboard, between the letter portion of the keyboard and the number pad. It is printed with a right-pointing arrow with an “x” in it, and it may also say “del.”

    Apple notebooks, Apple bluetooth keyboards, and the non-extended Apple keyboard that ships with newer iMacs don’t have a dedicated forward delete key. To forward delete on MacBooks, MacBook Pros, and older Apple notebooks, simply hold down the fn key (function key) and press delete. The cursor will gobble up the words in from of it. On MacBooks, MacBook Pros, PowerBooks, and iBooks, the fn key is located on lower left corner of the keyboard, under the shift key.

    *#9* *Get in Character*
    Ever wonder where those pesky specials characters that aren’t written on your keyboard (e.g. ¢, ©, ®, ™) are when you’re writing? They’re all listed in Character Palette–part of OS X.

    Easy access can be found either as a part of your other Apple Apps (such as Mail, TextEdit, Stickies, etc.) or in the International panel of System Preferences. *(System Preferences > International > Input Menu)*

    If you find that you use these symbols a fair amount and would like to see them quickly, check the Character Palette checkbox and “Show input menu in menu bar.” The latter will display a little flag icon in the top righthand corner of your menu bar (how patriotic!).

    Another tip for finding some symbols that you use more than others is to remember the keyboard shortcuts. Here’s a cheatsheet for my most popular ones:

    Accent Acute (´): Option-E; Bullet (•): Option-8; Cent (¢): Option-4; Copyright (©): Option-G; Degree (˚): Option-K; Registered (®): Option-R; Trade Mark (™): Option-2;

    And, for Mac users, one we’ve mentioned before and use a lot of: Apple symbol (): Shift-Option-K.

    *#10* *Beyond Dragging and Dropping*
    On a Mac, if you think you should be able to drag and drop a file or folder from one application into another, you probably can. For example: if you keep Dictionary in your dock, you can select a word and drag it onto the Dictionary icon for a definition. Drag any amount of selected text to the Mail icon, and Mail will pop open a new message with that text inserted. Select any text, drag it to Safari, and Safari will search Google for the selected text.

    Create instant bookmarks in Safari by dragging a link into your Bookmarks bar. Create an instant shortcut to a webpage in Safari by highlighting the URL (address) and dragging the text to your Mac’s desktop. This creates a link on your desktop–double click it and Safari will bring you directly to the webpage. Save an image from the internet by dragging it out of Safari and dropping it on your Mac’s desktop.

    Select any text, drag it to Stickies, and you’ll have a new Sticky with the selected text. Select any text and drag it to Font Book, and it will create a library with the selected font. If you drag selected text while holding the Option key, it will be copied where you drop it–not moved. Drag and drop CD/DVD burning. Pop a blank CD or DVD into your optical drive. Drag files onto the CD or DVD’s icon. Drag it to the trash and you’ll be asked if you want to burn the disk or simply eject it. You’ll also have the opportunity to name the disc.

    “Looking for other Mac Treats? Take a look in our archives!”:http://blog.smalldog.com/kibbles/

  • _Dear Friends,_

    Someone told me many years ago to never start a letter out with an apology, but I have to make an exception for this issue of Kibbles & Bytes. Actually, I have a couple of apologies to make. First of all, we have not gotten our Kibbles & Bytes mailings right for about six consecutive weeks. We discovered, with your help, that customers were getting multiple copies of our newsletter and sometimes up to six copies or more. So, I would walk down to Mark’s desk and scream, yell and pound my fist on his litter-strewn desk and he would assure me that he was going to fix it.

    Okay, it took a couple more weeks, but we finally figured out how to get you just one copy but that next issue somehow didn’t get out to the entire mailing list. Mark made a big mistake because I was one of the people that didn’t get my copy. More bouncing litter on his desk. He figured that one out and the next two issues of Kibbles went to everyone, but then I got messages from many of you that the newsletter was coming through in raw HTML and not displaying properly. I am happy to report (with both fingers and toes crossed) that I think we have solved all of these problems and you should only get one copy this week (and it will display properly). I really apologize for this unprofessional email mess and we pledge to keep it fixed. Please let me know if there are any repeated problems!

    My other apology is even more embarrassing. In my rush to write my introduction to Kibbles last week, I got a bit sloppy and had a senior moment when I confused Rosh Hashanah and Passover. Trust me, I really do know the difference and my mother immediately called me to scold me as soon as she got her copy of Kibbles. Yes, it was Rosh Hashanah last week; no seder, but one of the high holy days for Jews. The other is Monday (Sunday eve) when we celebrate Yom Kippur or the day of atonement. I guess I have some atoning to do!

    There are signs of fall all around these days. The leaves are rapidly changing and falling with some of the nicest fall foliage in years. I take the long way on back roads to work these days and it is simply beautiful. Yesterday, as I passed the Neil farm, there was a whole rafter of wild turkeys grazing in the newly harvested corn field. The most noticeable sign of fall for me is that it is now dark when I get up and I am up before the dogs most days. Artie’s iChat status is predicting snow on the mountain tops by next week, but I’m pretty skeptical. I do remember that one year on Art’s wedding anniversary/Autumn’s birthday–October 3rd–there was accumulation of snow up on Prickly Mountain and the brilliant fall colors were highlighted by white snow. I hope that it holds off a little more! The field mice are also starting to seek warmer quarters and I noticed that they have been chowing down on my cat Mothra’s food.

    We have gotten stock of all of the new iPods and I have to say that the new iPod nano is the coolest iPod yet. Apple has hit a homer with this new version. Be sure to check out Ed’s comparison between the video on the new nano versus the HD Flip camera below.

  • iPod nano vs Flip minoHD Test Review

    A simultaneous comparison of video from the iPod nano and the Flip minoHD. We basically put them side by side and hit record….

  • Need to Charge Multiple iPhones or iPods?

    This day in age a vast majority of us have iPods–and now many of you have iPhones. As much as we love our gadgets, it can sometimes be a pain to charge one at a time, so which one do you pick?

    Leave it to Griffin Technology to solve that issue–one that I am surprised was not figured out sooner! The “PowerDock 2 Charging Cradle for iPod and iPhone”:http://www.smalldog.com/product/73013 will let you charge two iPhones, two iPods or an iPod and an iPhone at once! It can sit on your desk, beside, by the front door, wherever you will remember to charge it. This gadget won’t hook up to your Mac–it has no ports other than the AC on the back–but I like the fact that you don’t have to have everything plugged into your Mac at all times.

    I also like the “Griffin PowerDock 2”:http://www.smalldog.com/product/73013 because the thought of having my iPod or iPhone in the dock is more calming to me than just leaving my Apple gadget on the desk (in case it fell off–iPhone screen replacements are expensive!). A $39.99 price point seems fair to charge your devices to me! Most single iPod/iPhone chargers are about $19.99-$29.99 and this way you don’t have to worry about buying a sync cable as well. It’s also made out of brushed aluminum, which matches the MacBook Pros and iMacs very nicely (which is obviously super important!).

    “Check out the Griffin PowerDock 2 here!”:http://www.smalldog.com/product/73013

  • Exchange Support – The Key to Enterprise Adoption

    Snow Leopard is significant in many ways. From OpenCL, which allows graphics cards to essentially serve as additional processors, to the significant reduction in footprint, it’s a huge step forward in terms of efficiency and performance. An oft-forgotten feature is support for Microsoft Exchange, the undisputed leader in corporate email, calendar, and collaboration software.

    Exchange runs on Microsoft server software and, until now, required the use of Microsoft Outlook (on the PC) or Microsoft Entourage (on the Mac). While Exchange support on the Mac via Entourage is appreciated, it’s hardly elegant or truly stable. We’ve been waiting for years for true, Mac-like support for Exchange in Apple’s existing applications like iCal, Mail, and Address Book. It’s finally here, and it works very well.

    Exchange support on the Mac combined with the same support on the iPhone positions Apple for explosive growth. We should see this feature drive sales of the Mac and iPhone for years to come, and the refinements in Snow Leopard position Mac OS X for sustainable growth for the operating system’s next ten years. Further, Snow Leopard is the only operating system that comes with full Exchange support out of the box–to get equal function from Windows 7 you’d need to also buy Microsoft Office!

  • Browser Launch Failures

    While I spend less time in the tech rooms now than I used to, I do pick up a handful of repairs now and again to keep the queue as short as possible for our customers. One particularly interesting machine worked perfectly in every way, except that no web browser would launch and stay open for more than a minute or two. The customer keeps up on technology news and is among the first to download new products, especially web browsers.

    I tried launching Safari, Firefox, Opera, Camino, and Flock. None would stay open for more than a minute or two. When each quit unexpectedly, it offered the option of sending an error report to Apple. I clicked that button to look at the error logs, and found the common thread immediately: the Adobe Flash plugin. It made perfect sense, as each installed browser used this common resource–even across users.

    Turns out this is another problem caused by Migration Assistant. Migration Assistant is a brilliant feature of Mac OS X, but sometimes problems do arise when data being transferred is out of date and incompatible with the most modern software on new computers. If you find yourself in a situation where an application quits unexpectedly, be sure to take a look at the logs. Even we do not understand everything they keep track of, but there are often clues buried in there. If you see one thing come up over and over again, odds are something is amiss. Often, you can copy and paste directly from the log into Google and come up with solutions!

  • Bonjour for Windows

    One of the most common type of consult that I’m faced with is setting up a home network that supports printing from multiple computers to one household printer. While this used to be the type of setup that only businesses used, with multiple computers being commonplace in most modern households it’s become a very regular scenario.

    I’m constantly surprised by how many homes still go through the rigamarole of emailing documents to themselves, or popping them on a flash drive just so they can walk across the hall and print out a document from the one computer that they have connected to a printer. It’s especially easy now that all Apple wireless routers (and many third party routers) support wireless printing with just about any USB printer, regardless of what platform you use.

    Say hello to “Bonjour” (redundant, I know, but I had to say it). Bonjour was first introduced in Jaguar (OS 10.2) under the name “Rendezvous.” Also known as “zero-configuration networking”, Rendezvous became an easy way to quickly find and configure network devices, including printers. While the name “Rendezvous” made a little more sense, since the protocol really is a “meeting” of two or more devices, Apple changed the name to “Bonjour” with the release of Tiger (OS 10.4) as part of the settlement of a trademark dispute with Tibco Software in 2004. Regardless of title, the technology behind Bonjour is pretty darn cool. When “Bonjour for Windows”:http://support.apple.com/downloads/Bonjour_for_Windows was released, it got even cooler!

    “Bonjour for Windows”:http://support.apple.com/downloads/Bonjour_for_Windows allows Windows computers that share a network with Macs to participate in file-sharing, printer-sharing and a variety of other peripheral-sharing. I commonly use it when setting up an “AirPort Express,”:http://www.smalldog.com/product/71133 “Extreme”:http://www.smalldog.com/product/73301 or “Time Capsule”:http://www.smalldog.com/search/?find=time+capsule in multi-platform homes. Simply plug your USB printer into the USB port of the Apple wireless device and Bonjour automatically makes it visible to the network.

    That means that when Macs go into their *System Preferences > Network Preferences* and hit the “+” button they can automatically see the shared printer attached to their router. As long as the printer driver is installed they can print wirelessly to it! It should be noted that not all USB printers are supported (though most are) and that all-in-ones can only __print__ wirelessly, not scan wirelessly.

    For our PC friends on the same network, they just need to download and install “Bonjour for Windows”:http://support.apple.com/downloads/Bonjour_for_Windows and then use the Bonjour for Windows program to locate and add the printer to their printer list and they too can wirelessly print! I’ve also found that “Bonjour for Windows”:http://support.apple.com/downloads/Bonjour_for_Windows can be a great tool for those having printer headaches in their Parallels or VMware Fusion virtual machines. After installing “Bonjour for Windows”:http://support.apple.com/downloads/Bonjour_for_Windows and running the application, one can see the same printers that were visible on the Mac side and wireless printing is a breeze!

  • Tip of the Week: Firmware Downgrades

    Apple releases firmware updates for its devices now and again, but it seems that AirPort and Time Capsules see the most updating. Perhaps that’s because computers usually see only one update during their lives while AirPort products tend to last longer than computers. Firmware is low-level “software” that generally lives in some sort of flash memory, and controls the most basic functions of a computer or other electronic device like power flow, how various components interact, and at what speed.

    In an AirPort base station or Time Capsule, the firmware also controls function of the ethernet and USB ports. A recent firmware update to the AirPort Extreme base stations rendered the AirPort Disk function unreliable. AirPort Extremes allow you to hook up an external USB hard drive that can be accessed over the network–a killer feature–but the 7.4.2 firmware is reported to bring frequent disconnections of hard drives. The only fix was to restart the base station through AirPort Utility, or by power cycling the device.

    Luckily, it’s very easy to revert to earlier firmware versions using AirPort utility, found in the Utilities folder on any Mac running Leopard or Snow Leopard (Mac OS X 10.5 or 10.6). Along the left side of AirPort utility, you’ll see your base station. Click once on it, then click the Manual Setup button on the right side of the window. This will bring up the configuration options. In the Summary section, click on the word Version to show a list of previous firmware versions. You can move back one version or several, but I’d advise only to backtrack one step and only if you’re having specific issues not resolved by standard troubleshooting tactics.

  • Garage Sale Specials for Tech Tails Readers

    “Kibbles and Bytes,”:http://blog.smalldog.com/kibbles another Small Dog newsletter, is the traditional place we announce our famous Garage Sales. I thought it’d be nice to list a handful of items that might be of particular interest to Tech Tails readers.

    There are a handful of used, untested Macs: iMac G4s, G5, and even an Intel or two; a pile of Power Macs; and tons of Time Capsules. These are best for parts, but with some time, effort, and research, odds are two broken computers will yield one working computer. You’ll find these Tech Tails-specific listings have lot numbers beginning with T.

    There are hundreds of items listed already, and we’re adding more every day. Bookmark “Smalldog.com/garagesale/”:http://www.smalldog.com/garagesale/ and keep an eye out for new stuff at insanely great prices!

  • Happy Tuesday,

    I went for a walk yesterday with Rebecca and Tony, and the dogs of course–Toby, Waylon, and Owen–to the Mad River behind the Small Dog warehouse in Waitsfield. We’re so fortunate to have this wonderful way to spend a few mid-afternoon minutes with the dogs and nature. While we got a little bit of rain last night, the river is as low as I can remember.

    There’s one swimming hole with a great deep pool upstream from a deep fast-moving channel. I was amazed to see so little water and so much rocky beach, but the dogs didn’t seem to mind. One of Owen’s favorite past times is swimming underwater to fetch rocks from the bottom, but in water so shallow he’s able to just stand half-immersed and pile the rocks up on the shore. Soon the leaves will be gone and snow will blanket the valley, but as long as the river is flowing and open, Owen will be in there finding rocks.

    We’re in the middle of our famous Garage Sale, and I’m listing a few goodies especially for Tech Tails readers. Check out the article below, or just hit up “smalldog.com”:http://www.smalldog.com/garagesale for all the deals.

    Thanks for reading, and keep in touch.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com