Kibbles & Bytes Blog

  • MAC TREAT #85: Password-Protect Your iWork Docs

    In iWork ’09, I use Pages most often, then Keynote, and finally Numbers. All of these applications, in this blogger’s opinion, are far superior to the Microsoft Office competitors. But I won’t talk about that in this Mac Treat…

    I was recently reminded of the benefits of password protection when Ed and I presented our departmental review in Keynote to other department managers today at Small Dog, and I wanted to keep the presentation Top Secret.

    > To create a password-protected document in iWork ’09, *click on the Inspector* (the blue “I” universally featured across iWork and other Apple applications) and go to the *Documents section* (usually the first category in the Inspector) and *check Require Password to Open.* It will then prompt you to set up a password, verify and set a hint (optional).

    Next week, I’ll elaborate on the features of Keynote in How to Use Keynote Like Steve Jobs (Or “Phil Schiller,”:http://www.engadget.com/2009/05/13/apple-confirms-wwdc-keynote-time-phil-schiller-leading-the-way/ as the case may be at the upcoming WWDC event)!

  • _Dear Friends,_

    After moderating a panel at the Vermont Businesses for Social Responsibility spring conference with our congressional delegation, I hopped on a plane to head to New Orleans for the Apple Specialist Marketing Coop’s annual conference. It was a chilly 45 when I left Vermont and a humid 85 degrees in New Orleans. At the VBSR conference there was an interesting moment during the keynote address by David Cay Johnston. David talks about how the wealthy enrich themselves at the expense of the taxpayers. His talk was a bit of gloom and doom but he ended the talk with a positive message about how we can change this situation.

    I know he has given this speech a few times and towards the end as he was talking about political action, he asked, somewhat sarcastically, “how many of you can call up your congressman or senators and get a few minutes of their time?” He was fully expecting few (if any) hands to go up, but he was in Vermont where you may run into your senator in the local supermarket and say “hey, Bernie”–so, the room was a forest of hands because here we have the most accessible government and leaders anywhere (can you tell I love my state?)!

    The journey to New Orleans was pretty uneventful, but coming home Geoff and I had an aborted landing in Detroit and flew through a lightning storm on the way into Burlington. I’ve talked before about the FastMac TruePower IV and the Amazon Kindle reader for the iPhone, but this trip really demonstrated the value of this combination. I am a really fast reader since I was part of an experimental speed-reading program way back in the 50s, so it is easy for me to read a novel on an airplane flight.

    This usually means I am packing a couple of books for business travel and if I go on vacation, books are most of the weight. With the Amazon Kindle reader, I have found that I can read just as fast with good crisp text and fluid page movement. I read a 650 page novel, __Without Warning__ by John Birmingham during the two flights. It is an apocalyptic novel–a genre that for some weird reason I find to be fascinating, how these fictional people deal with extraordinary circumstances. Amazon has seen the success of the iPhone Kindle application and have recently updated their Kindle store for the iPhone that makes it easy to search and buy books for your phone.

    The only drawback to the iPhone with Kindle reader is that I have to turn it off for take-offs and landings, cutting into valuable reading time! I’ve queued up __Red and Me__ by Bill Russell for my next trip. This is a story of perhaps the greatest basketball player of all time, Bill Russell, and his unique relationship with perhaps the best basketball coach of all time, Red Auerbach (can you tell I love the world champion Boston Celtics?). The iPhone battery will go a long way and the Kindle application doesn’t seem to take much power; however, if you are also using other features, making calls, etc. you may find that you need some juice. The FastMac TruePower IV is just that: an IV for your iPhone! It packs enough power to charge the phone in a short time or operate it for a long time. It is a very high quality and very useful product–highly recommended!

    Every day we talk to customers who have lost their vital data due to a hard drive failure. Hard drives are mechanical devices rotating at high speed. They fail. It took me a few drive failures to realize I was not invulnerable and to become a back-up fanatic. My friend David Lerner, from Tekserve in Manhattan, has his email signature say “May You Have 1,000 Backups and Never Need One.” Apple has made backing up your data exceptionally easy with Leopard’s Time Machine automated backup and now with the Time Capsule, it is even easier and wireless.

    The Time Capsule is a combination of a hard drive and an Apple AirPort base station for creating a wireless network. The combination of this device and Time Machine make the chore of backing up your data automatic. We were fortunate to acquire a great buy on some of the 500GB Time Capsules, so if you are looking for a wireless back up solution, please check out the details here in Kibbles. The alternative is data loss or a referral to DriveSavers where you *may* be able to get your data back for a couple thousand bucks!

  • _Dear Friends,_

    After moderating a panel at the Vermont Businesses for Social Responsibility spring conference with our congressional delegation, I hopped on a plane to head to New Orleans for the Apple Specialist Marketing Coop’s annual conference. It was a chilly 45 when I left Vermont and a humid 85 degrees in New Orleans. At the VBSR conference there was an interesting moment during the keynote address by David Cay Johnston. David talks about how the wealthy enrich themselves at the expense of the taxpayers. His talk was a bit of gloom and doom but he ended the talk with a positive message about how we can change this situation.

    I know he has given this speech a few times and towards the end as he was talking about political action, he asked, somewhat sarcastically, “how many of you can call up your congressman or senators and get a few minutes of their time?” He was fully expecting few (if any) hands to go up, but he was in Vermont where you may run into your senator in the local supermarket and say “hey, Bernie”–so, the room was a forest of hands because here we have the most accessible government and leaders anywhere (can you tell I love my state?)!

    Every day we talk to customers who have lost their vital data due to a hard drive failure. Hard drives are mechanical devices rotating at high speed. They fail. It took me a few drive failures to realize I was not invulnerable and to become a back-up fanatic. My friend David Lerner, from Tekserve in Manhattan, has his email signature say “May You Have 1,000 Backups and Never Need One.” Apple has made backing up your data exceptionally easy with Leopard’s Time Machine automated backup and now with the Time Capsule, it is even easier and wireless.

    The *Time Capsule* is a combination of a hard drive and an Apple AirPort base station for creating a wireless network. The combination of this device and Time Machine make the chore of backing up your data automatic. We were fortunate to acquire a great buy on some of the 500GB Time Capsules, so if you are looking for a wireless back up solution, please check out the details here in Kibbles. The alternative is data loss or a referral to DriveSavers where you __may__ be able to get your data back for a couple thousand bucks!

  • FEATURED SPECIAL | MAC BOX SET

    This week we’re offering a special low price on the Mac Box Set. The Mac Box set makes it easy to upgrade to OS 10.5 Leopard, which is the latest Apple Operating System, along with the newest versions of iWork ’09 and iLife ’09.

    Separately, these programs cost $290. The Mac Box Set is normally $169. For the month of May, we’re offering the Mac Box Set for only $149.99, which is a $140 savings from purchasing the programs separately.

    Buying the Mac Box Set at this price is like buying iLife ’09 and iWork ’09, and getting 10.5 Leopard totally free. Also, the software in the Mac Box Set offers so many new features and enhancements, it’s almost like getting a whole new computer. Mac Box Set also makes a great gift for Father’s day and Graduation.

    “Apple Mac Box Set (iWork ’09, iLife ’09, Mac OS X Leopard) – $149.99 and FREE shipping!”:http://www.smalldog.com/wag19153

    “Apple Mac Box Set Family Pack – $199.99 and FREE Shipping (can be installed on up to five computers in your household”:http://www.smalldog.com/wag19154

    This is an exclusive offer to readers of Small Dog newsletters and customers who purchased OS 10.4 Tiger.

  • In Praise of the 17-inch MacBook Pro

    For many years, I thought the 17-inch MacBook Pro was not really portable and pushed the limits of what a laptop should be. When I was a full-time technician, I would often look at them on my bench and shake my head. Why would anyone want such a heavy laptop that won’t open while seated in coach? A laptop to me has always been about the portability, and such a big machine just didn’t seem practical for my needs.

    I thought about it a bit a few months ago. After installing some RAM into a 17-inch and reading the tiny print on the high-resolution screen, I wondered if I would be able to live with one. So I grabbed one, migrated my data from a 15-inch MacBook Pro, and gave it a go.

    The first few days were a bit trying, as I got used to the smaller print size in the menu bar and on web pages. Sure, I could increase the size of print on web pages, but that generally degrades the layout of most web pages. I also found myself zooming in a lot by holding the control key and two-finger scrolling towards me. Surprisingly, though, my qualms were all about the high-resolution screen. After all, the high-resolution screen has the same number of pixels as the 23-inch Cinema Display, except this is a 17-incher.

    Seven-ish pounds? I could deal with that. It’s size? No problem. Much better battery life than a 15-inch model? Bring it on. 8GB of RAM? Come on now. Vastly superior internal speakers? Yes please. And, the 17-inch has an antiglare screen option. Sign me up.

    It’s been three months now and I can’t imagine going back to a 15-inch laptop. When I look at a MacBook, I wonder how I got work done on mine. And when I look at a 15-inch MacBook Pro, I marvel at its lack of heft and seemingly tiny screen. I will never go back to a smaller machine, but at the same time am more aware than ever that each Apple product is designed to meet different needs.

    My only wish is that Apple would add a second hard drive option to the 17-inch laptop. Knowing how Apple engineers can magically shrink things (think iPod nano, Mac Mini, and MacBook Air), I’m sure they can come up with the space.

    If you can get excited about having a keynote going with a spreadsheet and web page – all visible at once – you owe it to yourself to think hard about a big laptop. Don’t forget that we’ll buy your used machine and use the credit towards any Small Dog purchase!

  • How To Lift Your MacBook

    The vast majority of insert/eject problems on Apple laptops are related to how users pick up their machines. It sounds ridiculous, and some people even take offense when I offer a tutorial on how to handle their machines, but if you squash the optical drive opening, that is considered damage and is not covered by your warranty.

    By picking up your laptop with two hands, and avoiding at all costs putting pressure on the optical drive area, you can prevent problems down the line. These range from failure of the optical drive, scratching disks on every insert or eject and failure of the drive to suck a disc in or spit one out.

    When we see this problem, we’re often able to use a non-marring nylon probe tool to pry open the optical drive slot. These tools are thin and rectangular, and by inserting the tapered end a few millimeters into the slot and twisting, the slot can be coaxed open. However, if your optical drive is having issues and your slot is compressed, there cannot be warranty coverage for the problem.

    The non-unibody 17-inch laptops are especially prone to this problem, as the optical drive is right under the wrist rest area, and the slot seems less reinforced than on other models. Plastic MacBooks are also very vulnerable. Apple, recognizing this oversight in design and engineering, made the optical drive slot in unibody laptops much more rigid. This said, you should still make an effort to avoid pressing or squeezing this opening.

  • Taking a Half-Wired Vacation

    Hello again, Tech Tails! I just recently returned from an incredibly relaxing trip to Aruba filled with sun, calm surf and jeep-bound adventures through the wild desert landscape. When preparing for vacation, I always find myself in a conundrum of what technology to bring and what to leave behind.

    Since my career is in technology, it’s important for me to feel a bit unwired and really let myself make the seperation from work not just for my own sake, but for the sake of my travel companions. This is why I generally try to travel to places with limited internet access. Aruba, however, is one of the most technologically advanced Carribean islands and as a tourist, there is some benefit in being able to check online reviews and travel guides to get the most out of the trip. So how could I make the seperation from my “real life” but use technology to actually enhance my vacation experience?

    To start with, for the plane rides I loaded both my 80GB video iPod and my 8GB iPhone with plenty of videos, podcasts and music to keep me and my travel companion occupied; that’s just a given. While I tend to spend more of my time on planes reading or attempting to nap I like having the option of keeping a plethora of entertainment with me just in case I desire it. After all, I hardly have time to catch up on my favorite podcasts or must-see flicks during my work-week so this really is a vacation pasttime for me.

    To make it a shared experience, I bring a headphone splitter with me so two people can listen and watch at the same time. To ensure that I don’t run out of juice, I also bring along backup batteries for both the iPhone and the iPod. Of course, the package is only complete when paired with some nice headphones and I do keep a pair of Bose and a “spare” pair of Bang & Olufsens in my bag.

    Before taking off, I turned off my work email account on both my computer and my phone. While I could still cheat by checking webmail, it’s an extra step that I’d need to consciously take. To turn off an account in Apple Mail, simply go to Mail > Preferences > Accounts. Select the mail account that you’d like to disable, select the “Advanced” tab and uncheck the box that says “Enable this account”. This can then be undone just as simply when you get back from vacation by rechecking the “Enable this account” box. Now all of your work mail will be hidden!

    It’s just as easy on the iPhone. Simply navigate to “Settings” > “Mail, Contacts, Calendars”. Then select the account you’d like to disable and the very first option is a toggle switch to turn the account on or off; just turn it off. Again, when you get back from vacation simply toggle that switch back on. It’s also important to note that while you might not want to use your iPhone while traveling abroad (unless you enjoy paying hefty roaming charges or switching to an International plan for the month), it’s easy to disable the cell service on your iPhone while still using it as an internet device using Wi-Fi. To do this, head back into “Settings” and toggle Airplane Mode on to disable the cell service. By default, this will also toggle your Wi-Fi off. To re-enable Wi-Fi, select “Wi-Fi” and then toggle it back on.

    We were lucky enough to have free internet via ethernet right in our resort villa. Thinking ahead, I brought my “AirPort Express”:http://www.smalldog.com/product/71133 with me for just this occassion. If you already have an AirPort Express and you use it with cable internet at home, or DSL (without PPPoE settings in your AirPort Express) then the configuration while traveling is usually just simple plug and play. I was able to take my AirPort Express from home that I usually use with cable internet, plug it right into a wall outlet and plug the resort’s ethernet cable right into the AirPort Express. In less than two minutes my AirPort Express lit up green to let me know if was receiving a valid IP address and sending it out to my room.

    The next step is configuring my laptop, which is also very straight-forward though some people get confused by the first step. I opened my MacBook Pro and it immediately found my encrypted wireless network and connected without a hitch. I was then connected to my Express which was connected to the hotel’s ethernet but there was still one more step. Most hotels and business that offer either free or paid internet do require some sort of authentication. One usually encounters this when they attempt to connect to the internet, everything looks like a go, but then they attempt to sign on to an instant messanger or retrieve their email in Mail or Entourage only to get connectivity errors.

    The first step here is to open any web browser (i.e. Safari or Firefox), and simply load __any__ page. You will then notice that as the page you selected starts to load, it will be redirected to an authentication site. In this case, I was redirected to a page letting me authenticate for free for either a 1-day or 6-day session. I had to agree to the Terms and Conditions of the internet usage and then I was online! If you happen to be at a business that charges for internet access, the page that you’re redirected to would discuss charges and have you set up an account before allowing you internet access.

    Voila! I now had wireless internet access throughout the villa that I could use with my computer, phone or any other internet devices. The last trick is all about sheer will and determination; limiting computer access to __only__ looking up fun Aruba activities, maps and reviews. I cheated a little by occasionally checking my favorite comics and blogs while sipping magaritas and piña coladas but managed to stay offline for a good 95% of the trip. While this wasn’t an entirely unplugged vacation, bringing technology with me helped me get the most out of my trip while limiting my access allowed me to unwind, enjoy the good company and amazing scenery. As we head into high-vacation season I hope many of you also get the chance to unplug but if you do decide to bring your gadgets with you remember to use them wisely!

  • Happy Tuesday,

    Apple’s Worldwide Developers Conference (WWDC) is right around the corner, and I’m headed out to San Francisco and Cupertino in a few weeks with Don for the always productive and inspiring meetings with Apple executives, other Apple Specialists, and the developer community. There’s always a ton of buzz before the Apple keynotes given before WWDC and Macworld, and this time around is no exception.

    Snow Leopard is no secret, and the Apple website has an in-depth preview. The Apple community is rightfully excited for this sixth major release of Mac OS X, as Snow Leopard promises to breathe new life into multi-core and multi-processors systems with its Grand Central technology. Grand Central promises to help developers take better advantage of today’s multi-core systems, and every single Apple computer now features at least two processor cores.

    An underreported feature of Snow Leopard is fully integrated support for Microsoft Exchange. Exchange is perhaps the most widely used mail, calendaring, and collaborative software used in the corporate world, and just as the iPhone is enjoying increased use in enterprise, I predict that Snow Leopard will be the impetus for widespread adoption of the Macintosh in that realm. We still don’t know the exact release date, but each day that passes is one fewer.

    Enjoy this issue, and keep in touch.

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com

  • Top 10 Paid iPhone Apps

    If you’re like me (cheap), you look for the free apps in the iTunes App Store over anything else! For example, if there’s…