Kibbles & Bytes Blog

  • Sudoku Winner!

    A big thank you to everyone who entered our contest with their completed Sudoku puzzle from last week! It was a lot of fun to see all the answers, and an overwhelming number of you got the phrase correct.

    So what was the correct answer, you ask? Well, that’s an interesting one–we initially had just one correct unscrambled phrase, but soon realized that there were actually TWO solutions to the puzzle. To wit:

    *Important Event:* Saturday, February 7 was Don’s 60th birthday!

    *Correct Answers:*
    MAYER IS 60
    I’M 60 YEARS

    Since we didn’t say that you __couldn’t__ use an apostrophe (oooh, that would have been evil), we entered all of you who had either answer correct into the contest drawing.

    Congratulations to Fred L. who has won a set of Chill Pill mobile speakers and USB adapter! Thanks to everyone for playing!

    “See the completed puzzle here.”:http://www.smalldog.com/sudoku

    P.S. We thought it was also fitting to announce the winner today–Hapy’s birthday!

  • _Dear Friends,_

    It’s Kali writing for Don this week, who is on week #2 of his African Safari. Things are (literally) quiet in the office here, because Ed is also on a vacation of sorts, along with three dogs. Ed is holding down the fort at Don’s house, so hopefully he is also getting in some nice relaxation time as well as some quality time on the slopes.

    There is a lot going on here, though! Last week, our Sudoku challenge gave the clue of “Important Event” and out of all of our entries, we have picked a winner! Read more about that below. Today is also Friday the 13th, and per tradition, we have a “phobia” theme. I polled our Small Doggers and had them submit their biggest fears for all to see (thankfully, public humiliation on a national scale wasn’t one of them…).

    In product-related news, we’re featuring specials on Apple software, which includes instant rebates on Final Cut Studio (save $200!), AppleCare and iLife, and rebates on iWork and MobileMe. For a limited time, we also have refurbished and used MacBooks between $729.99 – $929.99, new MacBooks from $949.99 and more previous-generation Apple products on the way (more on that next week). (Apologies for the sales-pitch, but we’re pretty excited about big sales on Apple stuff!)

  • iTunes DRM-Free Music: A Primer

    iTunes Plus is making the transition in the iTunes Store, and I thought I’d get you prepared with a primer about what this…

  • The Many Faces of Smart Folders

    Smart Folders can be very handy—for more ways than you think. Many of you have probably noticed them in Mail, but there’s a…

  • SPECIALS | 02/10/09 – 02/17/09

    View specials while on-hand supplies last. Please note that some specials may not be available in our retail stores; check for availability.

    See all specials on our Specials Page:
    http://www.smalldog.com/specials

  • FEATURE OF THE WEEK | 02/10/09 – 02/17/09

    Apple Software! Save on Apple’s most popular software for a limited time:

    Final Cut Studio 2 | Save $200 instantly!
    “http://www.smalldog.com/wag18821/”:http://www.smalldog.com/wag18821/at_tt

    iLife ’09 | Save $10 instantly
    “http://www.smalldog.com/wag18825/”:http://www.smalldog.com/wag18825/at_tt

    iWork ’09 | Save $30 via mail-in rebate
    “http://www.smalldog.com/wag18756/”:http://www.smalldog.com/wag18756/at_tt

    MobileMe | Save $30 via mail-in rebate
    “http://www.smalldog.com/wag18782/”:http://www.smalldog.com/wag18782/at_tt

  • Repair of the Week

    I updated the Waitsfield showroom Macs to 10.5.6 yesterday, and for some reason three of them decided it’d be best to go into an infinite restart loop instead of, oh, booting right up after the updates. It was bizarre that this exact problem occurred on three machines.

    Because the problem occurred after running software updates, and on three machines, I knew this was a straightforward software problem that would likely be resolved with a simple archive and install from a Leopard installation disk. I inserted a standard Leopard install disk and expected the new Unibody MacBook Pro to boot right up. Instead, even while booting from the install disk the same infinite restart loop happened. I tried again, no luck.

    I moved on to the Mac Pro, and the Leopard disk booted it right up. The Archive and Install fixed the problem. Same with the other victim, a MacBook Air. After this, I thought perhaps there was an actual hardware failure with the unibody MacBook Pro. I removed its hard drive, put it back together, and attempted to boot from the Leopard disk. No luck!

    At this point, I was getting frustrated by this simple issue. I went to lunch, and pulling back into the parking lot it struck me: the Leopard disk contained 10.5.4, and the Unibody MacBook Pro requires 10.5.5 or later. Duh.

    I found its system restore disk, the one that comes in the box, booted it right up and went ahead with the Archive and Install. A half hour later, it was back on display.

  • Easily and Securely Store Passwords

    All versions of Mac OS X have a system called Keychain to store passwords. You can open up the Keychain Access program from your Utilities folder to see just what’s being stored, and to manually maintain the database. One particularly useful feature in Keychain Access is the ability to look up forgotten passwords.

    It is the Keychain system that remembers the passwords used by iChat, Mail, and many network services. Until recently, when I needed to retrieve a forgotten password, I would locate the item in Keychain Access, double-click it, click the Show Password button, enter my password, and copy the password from there. You can save a few steps by just control-clicking (or right clicking) on the item and selecting “Copy Password to Clipboard.” Just enter your computer’s password, and paste the password where it needs to go.

    Keychain Access is also a great place to store secure notes. They function pretty much like the Stickies so many of us know and love, but these are password-protected.

  • If You Don't Know What It Is, Don't Delete It

    These are magic words to live by when it comes to cleaning up your computer’s hard drive. As things tend to come in waves, the past week has brought me a slew of clients who began getting the dreaded “Your startup disk is almost full” error and so they started chucking files and folders that they thought they didn’t need anymore. The problem arose when the files they deleted were files that the system relied on for basic functions. Two of them were left with machines that didn’t fully boot anymore and others had varying degrees of software corruption.

    Apple suggests leaving 10-20% of the hard drive free for maximum disk operation. When a disk starts to get too full it will begin to overwrite files which causes software corruption. The key to a healthy drive is simple; keep it clean and organized. With the introduction of OSX, we were gifted with User folders. Each user on the computer has his or her own folder within the Users folder of the main hard drive. Within the User folder one will find a series of folders: Desktop, Documents, Downloads, Library, Movies, Music, Pictures, Public and Sites. Ideally, one would only put personal files within one of the folders in his/her user account. This makes clean-up a breeze!

    If you’re running out of space, check out your Desktop, Documents, Movies, Music and Pictures folders and see if there are old files that you could either delete or move to an external hard drive or disk. If you happen to regularly have an external hard drive plugged into your computer you might even consider hosting your “iTunes library on the external drive”:http://support.apple.com/kb/HT1449 to free up some space.

    Here’s what you __don’t__ want to do. Never delete files from System or Library folders unless you’re 100% sure what they are. It’s also important to be careful when deleting applications. For example, I’ve had quite a few clients over the years who have deleted their entire Utilities folder from within Applications because they “never use it”. Then when they ran into issues they didn’t have the tools to identify their problems or even identify the specs of their computer (thanks to deleting System Profiler) so others could help them with their problems. This brings me back to the title of the article: if you don’t know what it is, don’t delete it!

    Are you still itching to delete a few things that you don’t know what they are, but you kind-of-sort-of remember that a friend-of-a-friend installed it years ago? Stop and ask for help. While this may sound like a plea from a suicide-hotline, I’m quite serious. “Apple Discussions”:http://discussions.apple.com/index.jspa is your friend!

  • Happy Tuesday,

    While we it made through all of January without the customary thaw, last weekend saw strong winds and temperatures in the mid- to upper-forties here in the Mad River Valley. I wore flip flops, shorts, and a tee shirt to Mehuron’s, our local independent grocer, where I was met not only with confused looks but with others dressed the very same way. When you get used to below zero temperatures, a forty degree wind feels positively tropical.

    That was nice and all, but conditions at the local ski areas Mad River Glen and Sugarbush suffered somewhat. The VAST (Vermont Association of Snow Travelers) snowmobile trail on the valley floor is riddled with bare spots and scarred by the last machines to pass before the re-freeze. We’re expecting another few days of warm weather and a significant winter weather event sometime next week.

    Thanks for reading and, as always, keep in touch!

    Matt
    “matt@smalldog.com”:mailto:matt@smalldog.com