Effectively Use Apple's Knowledge Base
By Art@Smalldog.com One resource I find myself turning to almost daily is Apple’s Knowledge Base website located from within Apple.com/Support. Being able to…
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Hijack your Airport Express
By Matt@smalldog.com Airport Express is a great product, beautifully designed and executed by Apple. If you don’t know about it, it is basically…
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Troubleshooting Slot Loading Drives
By Todd@Smalldog.com Since I joined the Small Dog Team recently I have begun to look at the technology that I use (or abuse)…
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Easy Maintenance – Clear that Desktop!
Did you know that having many folders, images, old installers, and other files on your OS X desktop can cramp your Mac’s performance,…
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Why We Don't Celebrate Columbus Day
We do not celebrate Columbus Day and at the risk of pissing off a whole new set of customers, I’ll go into a…
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Let it Charge (iPod Tip)
By Matt@Smalldog.com In processing iPod returns, many times the problem is simply a fully depleted battery. Customers report that the iPod does not…
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Business Responsibility
What is Business Responsibility? I am taping a debate with a gentleman from the Vermont Business Coalition for Channel 3’s “You Can Quote…
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Community Service Day
One of the great things about working at Small Dog Electronics is the focus the organization puts on giving back to the community….
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MacBook Issues & Solutions
MacBook Issues & Solutions By Matt@Smalldog.com MacBooks seem to have two common defects: the widely publicized “Random Shutdown Syndrome”, and a failure to…
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Apple Sales Training
One of several job requirements for Small Dog employees is that everyone in the company achieves Apple Product Professional certification each year. The…
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Getting Video Out of the iPod (Color LCD) To TV
Several companies make cables with a 1/8” jack on one end, and RCA jacks on the the other end for connecting an iPod…