Battery melting / burning / exploding issues
Dell has been in the news for its massive recall of over four million laptop batteries. Most of these faulty batteries simply short-circuit,…
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Reflections on the 5th Avenue Apple Store
Last weekend I took a quick trip to New York City, on a preliminary mission for Operation: Burlap. I visited Tekserve again, as…
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Allen Approved v2.0!
With school starting right around the corner I’ve found myself helping lots of friends by setting up their new Macs. One of the…
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Use of the Function Keys on Portable Computers
by Art Hendrickson From time to time we get inquiries on why the Function Row Keys don’t function as one would expect at…
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OS 10.4: Create an Encrypted PDF
Many of us know it’s very easy to create a PDF in OS 10.3 and 10.4. Open the document you want to save…
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Creating an Encrypted Disk Image
When I travel with a computer, I am very careful about making sure important data is hidden away, and in some cases even…
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Hapy the Hulk
Think all Mac enthusiasts are pencil-necked nerds? Well, last weekend, our own Hapy Mayer won first place in his age and weight division…
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Barefeats Reviews the Mac Pro
One of my favorite Mac-centric websites is Barefeats.com. Their slogan is “BARE facts on Mac speed FEATS.” Bare Feats is best known for…
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Having the Latest iPod Updater is Key
From Art Hendrickson As a phone rep for our technical service and repair team, I take a ton of phone calls pertaining to…
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User Tips Library
From Art Hendrickson Every Mac user should know how to get help or research an issue when something goes awry with the normal…
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Neato Keyboard Shortcut!
Did you know that you can trigger Apple’s built-in dictionary in almost any system window, such as TextEdit, Safari, and Mail? This allows…
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My first week . . . my first blog.
The first week of a new job is daunting. Everything is new. New people. New desk. New commute. New language. New roles and…