Category: 732: RotW: MacBook Screen Backlight, TotW: Custom Keyboard Shortcuts, Interconnects, Garage Sale

Over the next week and a half, we are adding items and dropping prices in our Famous Garage Sale as we prepare for our end-of-year inventory! We have limited Apple items, including a 16GB Pink nano, 17-inch Apple batteries, an AirPort Extreme Base Station and more (they’ll go fast!). Plus, lots of ink cartridges, cases…

It is our job as a repair shop to find the exact component or components responsible for a computer’s failure. Sometimes, it can seem that a major (and costly) component is responsible for a failure, but we always take the additional steps necessary to conform that a less costly part is not actually to blame.…

It’s no secret that I am a big fan of keyboard shortcuts. If I can keep my hands on the keyboard, and not on a trackpad or mouse, to issue commands, I’m saving myself time and being more productive. Most of the time I navigate the Finder and many dialog boxes without the mouse at…

This week’s repair involves a first-generation black MacBook whose display mysteriously started flickering and then went dim a few days afterwards. Usually this is just a failure of the inverter, which is fairly common; this case, however, was unusual in that the failure disappeared whenever the computer was lifted in just the right way. Whenever…

Happy Tuesday, I’m in Manchester, NH today interviewing candidates for the technician positions still open. As the team comes together, it’s going to be very exciting to get everyone up to speed with our systems and with Apple’s so we can provide the extraordinary customer service we’re known for right off the bat. The retail…