Category: 748: iOS Alarm Bug, Sharing Multiple Photos in iOS, Recover From a Forgotten Passcode

I bought myself a MacBook Air a month or so ago, and “pondered the possibility of speed degradation”:http://blog.smalldog.com/techtails/?c=tt739 in a Tech Tails article shortly before taking delivery of the new laptop. I knew the degradation would occur over time, and in the month or so of use I’ve been pleased with the computer’s performance. As…

There seems to be an influx of customers who have forgotten the passcode on their iPod Touch, iPhone, or iPad. Although this is an unfortunate frustration, the fix is relatively easy, and (hopefully) painless, provided you have your music/apps/other data backed up on your computer. (I need to warn you, this fix will erase all…

About a week ago Matt said that he didn’t like the interface for sending photos from his new iPod touch. This was his first iOS 4 device, and he had multiple images he wanted to send and was sending them individually. One great feature some of you might not know about the Photos app is…

If you currently have iOS 4 installed on your iPhone/iPod/iPad, and you rely on the device as an alarm clock, you may have caught a few unanticipated Z’s this weekend. What some users are already calling “Alarmgate” caused any non-recurring alarms set in the Clock app to fail between January 1st and 2nd of this…

Happy Tuesday, With the holiday and main gift-giving season behind us, the technical services team in our three facilities is working hard to keep up with your support phone calls and an unusually high volume of repairs. We always see an uptick in the number of customer repairs after the holidays, and it seems this…