Category: 775: RotW: Sleep Issues, Troubleshooting iOS Devices, Calling America…

In “*last week’s article,*”:http://blog.smalldog.com/techtails/tt774/ I mentioned that the box next to “Automatically update safe downloads list” should be checked off. My wording has caused some confusion amongst a few of our readers, so I wanted to clarify. When I wrote “checked off,” I meant that there should be a little tick mark in the box…

With summer coming and the kids out of school, a lot of people are planning vacations. Occasionally I get a call asking if the iPhone will work overseas, to which I always have to ask, “AT&T or Verizon?” Most people don’t realize that there is a difference–an iPhone is an iPhone is an iPhone, right?…

While Apple’s iOS devices represent some of the most intuitive computers available, the iPhone, iPod touch, and iPad are becoming more sophisticated. Improvements in hardware components beget increased software capability with larger feature sets, which make supporting and troubleshooting these devices ever more complicated. In 2007, the iPhone was released with iOS 1 (which was…

Recently, a mid-2007 MacBook was brought into us for repair because it would sporadically (and often quickly) go to sleep while in normal use. We tried the basic resets (SMC + PRAM), which didn’t do it. We ran it through our diagnostic software, which it passed (that rules out any major component malfunction). Even when…

Happy Tuesday! This is Rebecca writing for Matt, who is still out soaking up some Dakota sunshine. Summer is finally in full swing up here in the Green Mountains and I’ve been taking full advantage of living in a “vacation state.” There’s something magical about living in a four season state; I’m pleasantly surprised every…