Category: 904: Installing Applications: What, Where and How, Booting to a Black Screen, A Couple of Levels of Local Security, NEW: MacBook Air Updated

Apple announced that they have updated their MacBook Air line with faster processors and lower pricing. The Air now starts at $899 — a $100 price drop from what they used to be. Both the 11-inch and 13-inch models have also been given a bump from a dual-core 1.3GHz to 1.4GHz. Everything else remains pretty…

*Operating System Passwords* OS passwords are not an end-game security precaution. We can reset a Mac OS or Windows password in about sixty seconds, as can anyone who has any technical experience with either. Operating system passwords prevent coworkers, children or other people from accessing your data. Important: You really shouldn’t name them after your…

Over the past couple of weeks, I’ve noticed that customers have reported similar symptoms in the tech queue: sleep/wake problems, booting to black screen with a cursor, and generally, things that I haven’t seen in OS X before (though some were close). After searching the Apple forums, I came across a few articles that referenced…

One of the most common issues I come across as a technician has to do with improperly installed applications on customers’ machines (Skype and Firefox, I’m looking at you!). The Mac OS doesn’t explicitly guide the user how to install third party software, and as such, many are left fending for themselves, often to negative…

“I think I’m allergic to sleekness,” writes Callan Lamb, a friend of mine who was recently a guest contributor to David Byrne’s website, “*davidbyrne.com*”:http://davidbyrne.com/digital-brasilia. He continues with the unsettling effect that an Apple store’s “cleanliness” and the ever-present IKEA minimalism we’re subjected to has on him. It doesn’t stop there, he admits, as sleekness pervades…