Category: Product Info

Many of us already know of the ancient keyboard shortcut ⌘-Shift-3 to capture your screen to a picture file. It’s been around since System 7, and it’s still with us. We’ve made some significant progress over the years. The ⌘-Shift-3 trick captures a full-resolution image of your screen and places the PNG file on your…

Note: this article originally ran in Small Dog’s Tech Tails newsletter. Reprinted here because it’s very useful for Mac users in general. Mac OS X 10.6 Snow Leopard brings a multitude of under-the-hood improvements, most of which are invisible to the normal user. However, changes to the Print and Scan architecture will affect users of…

This Holiday Season we have several exclusive coupons. Most run through the season, but for this weekend only we’re offering coupon code softserve10 to give you 10% off all Apple software! 15% Off all Mac games – Coupon code is gameoff 20% Off all Books – Use Coupon code bookclub 15% Off all iPod or…

For the next week, we’re offering a coupon for 15% off any case for an iPod or iPhone, except those cases that are already on sale. The coupon code is blogcase. To use the code, simply add the case of your choice to your shopping cart and then enter code blogcase to the coupon field.…

Morgan wrote in following last week’s issue: “Thanks for your Tech Tails contributions. I appreciate and enjoy them very much. I have a question and I hope you might know the answer. I would like to upgrade to Snow Leopard, but I think I read that the upgrade does not work with the Airport Utility…

Pretty much everyone has downloaded from the iTunes store, but not too many of us know just how iTunes keeps track of computer authorization. Every device on the internet has at least two unique identifiers: a MAC address and an IP address. MAC is an acronym for Media Access Control. Many believe that Mac, the…

Chances are, if you have your iTunes preferences set up to sync automatically with your iPhone/iPod touch, you might think it’s doing a full backup beforehand every time. Unfortunately, contrary to popular belief, this may not be the case. The Incident As usual, I learned this the hard way earlier this week. My main computer…

With many schools and colleges back in session, we are seeing the usual and predicable spike in accidental damage repairs in our service facilities. It’s very important to remember that a dropped computer, one with a broken screen, or one with any type of liquid damage–no matter how new–has no warranty coverage. Small Dog has…

Somehow the summer has flown by and the back-to-school season is well under way. While I’m personally enjoying the fact that I am not in the position of getting ready for a school season, I did think it was a good time to plug two of my favorite school-related applications. While there are many standard…

If you manage Mac OS X based servers, did you know about osx.topicdesk.com and their great OS X Server-related newsletters? If not, you should definitely check them out. Osx.topicdesk.com features free software tools for enhancing Apple’s Mac OS X Server, step-by-step tutorials, and a FAQ section that answers many common questions about OS X Server.…