Category: Small Dog Insider December 5th, 2016

It’s not our deals, it’s our staff, our customer service and the sales experience. If you tell a customer you will something, do it! If you need to get an answer for a customer, get it! If your asked a question you don’t know the answer to, seek out help! Follow through and excellent communication…

South Burlington will have extended hours beginning on Monday December 19th. Below is the South Burlington Holiday Hours: Monday 12/19 9am – 8pm Tuesday 12/20 9am-8pm Wednesday 12/21 9am-8pm Thursday 12/22 9am-8pm Friday 12/23 9am-9pm Saturday 12/24 Christmas Eve 9am-5pm Key West will also have extended shopping hours the weekend before Christmas. Thursday December 15th…

Some reminders this shopping season: Check all photo IDs for transactions over $100 Capture complete name, address, phone number as often as you can ( this can again weed out frauds and makes returns/exchanges easier) Check the name on the credit card, does it match the buyer? — card holder and person in front of…

This is a busy busy time of year, it’s important that no matter how crazy or busy it is that your paying attention to details. Common mistakes we see during the holidays: -Overlooking compatibility with accessories -Incorrectly invoicing for a promotion -Handing the wrong item to a customer for pick up -Invoicing a sale to…

Make the Holidays brighter by offering financing! We offer 0% financing through Synchrony Bank in all our retail stores, no minimum purchase amount. In store only and does require credit approval. Also anyone who previously made purchases through us with synchrony can use their card with us for 0%. Our Credit Card readers don’t ready…

This is it folks, the Holidays are officially here! Our busiest time of year if upon us and with that our Holiday deals and promotions. We focus the majority of our deals for our retail stores, some of the deals are also on our website. For various reasons we can’t always have all our deals…