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    A couple of weeks ago, my phone didn’t just restart itself, but became a useless brick until I gave it a hard reset while plugged in. A quick Google search revealed this issue to be a symptom of hardware failure known in the diagnosis log as “panic.plist.” I checked my diagnosis log and there it was, three “panic.plist” occurrences in the past week. After a brief phone call with AppleCare, I was given the choice of sending the phone back to them and waiting close to a week for a replacement or to have a $730 hold placed on my credit card while they sent me a new phone overnight. As I didn’t have another phone to use, I opted for the latter.

    Normally, to have a phone sent overnight would cost $30 but because I had AppleCare, the fee was waived. Cut to today; the hold has been lifted and I have a shiny new iPhone that has yet to give me an issue. Granted, I was within the original one year warranty, but had this happened after that first year, I would be scavenging Craigslist for a cheap replacement. Thanks, AppleCare–I owe you one.

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