Zoom and Voiceover in iOS

Working at the Service Check-in Counter, I often have customers asking me how to get out of Zoom and/or Voiceover on their iOS devices. While most people have Zoom and Voiceover disabled, it still shows up now and again.

If you have used Zoom, the image to the right may seem familiar. If this happens, you can try to enter your passcode and navigate to Settings to turn off Zoom but this can be difficult. An easier way out is a simple 3 finger tap twice which will Zoom you back out.

If you have seen the image above, then you also must have experienced Voiceover. Instead of using your finger to select individual apps, the screen is sectioned into rectangles, and you select that shape as whole. It is very hard to navigate, and the whole time a voice is instructing your movement. Voiceover is helpful for the visually impaired, but can be a hinderance if turned on. You must navigate back to Settings > Accessibility and turn Voiceover off if you do not wish to use it. If you have the shortcut enabled, you can try triple clicking the home button. This will turn off Voiceover. I would recommend turning off both Zoom and Voiceover, unless of course you need them and are familiar with their commands.

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    Siri is great for resolving trivia disputes, setting reminders and even texting or sending email but Siri is also a talented assistant. Here’s a few of the more non-intuitive tasks Siri can accomplish:

    1) Split up that restaurant bill and add a tip

    Ask Siri “What’s a 20% tip on a $105 bill split among 3 people and Siri will not only tell you what the total tip would be but also how much each of the 3 owes.

    2) Flip a coin

    Siri will bail you out if you do not have a coin to flip if you ask her to flip a coin. Or if you are killing time and want to play dice, ask Siri to “throw the dice”.

    3) Counting Calories

    Siri can help! Ask Siri how many calories are in that Big Mac and Siri will tell you that you are consuming 520 calories.

    4) Take a Selfie

    Ready to take that selfie and find yourself looking for the camera app? Just tell Siri to take a selfie and boom!, the camera app will open. Siri isn’t smart enough, yet, to ensure you have the front facing camera active so you might have to click that first.

    5) Name that Tune

    Siri integrates with Shazam to listen to the music. Ask Siri “What is this song?” and with some help from Shazam, Siri will let you know and if you click on the result it will play that song if you are a subscriber to Apple Music.

    6) Find your Friends

    If you use the Find My Friends app you can ask Siri to find them by asking “Where’s my wife?” and assuming that your wife has agreed to share her location in the Find My Friends app, Siri will let you know where she is.

    7) Convert Currency

    If you are traveling out of the country you can use Siri to make those currency conversions. Asking Siri “What is 100 euros worth?” today reveals it is worth $112.49.

  • iPad Goes Pro!

    Apple has released the iPad Pro and some of the first reviews are in. I haven’t had a chance to play with one yet but I think this new iPad pushes Apple into two markets for iPad that it has only brushed before. One is the enterprise market and the other is the creative market. My good friend Dave Sellers, is an architect and I often see him with yellow tracing paper sketching up new designs for whatever harebrained scheme he might be working on. I told him about the new iPad Pro and the Pencil and I know I will want to get that into his hands as soon as possible to see if that old guy can do some magic on this new technology. The business or enterprise market for iPad is blossoming with Apple’s partnership with IBM and Cisco and the iPad Pro is going to push that window even further.

    When Apple announced the iPad Pro with its A9X chip, they stated that it would be faster than 80 percent of the PCs that shipped this year. It appears to be true and the $799 base model iPad Pro is faster and more powerful than the $899 Microsoft Surface Pro 4. But speed is not the whole picture. With 5.6 million pixels the 12.9 inch Retina display is the highest resolution of any iOS device. It is a fully laminated display with anti-reflective coating and technologies like Photo Alignment and Oxide TFT to deliver rich contrast, stunning color and deeper blacks.

    One would expect the first generation of the iPad Pro to be a bit clunky in size but at just 6.9mm thick and about a pound and a half, it is a very thin and lightweight powerhouse. The iPad Pro features four speakers which will give you amazing sound and more than three times the sound output of any iPad. The speakers are orientation savvy so whether you are in landscape or portrait mode the low frequencies play on all four speakers and the higher frequencies play for the top.

    iOS 9 was built for the iPad Pro and this new iPad takes advantage of the multitasking, split view, picture-in-a-picture, Siri and Spotlight search capabilities of iOS9. Touch ID makes your new iPad Pro more secure and easy to use and with iSight and FaceTime cameras those of you that like to take photos with a giant iPad can do so.

    The Smart Keyboard is probably the feature that might make this iPad replace a Mac for some. It is a full size keyboard that is water and stain resistant and very thin. It does not require Bluetooth and connects via the iPad Pro’s Smart Connector. This provides a connection for both power and data. It is not just some third-party keyboard paired to the iPad Pro; this Apple-designed keyboard is fully integrated into the iPad Pro and iOS9. Steve Jobs once said that he saw no need for a stylus because we all have ten pointing devices, called fingers. I don’t think he rolled over in his grave when Apple introduced the Pencil because it is not designed to be a pointing device but rather as a drawing device. It is weighted but won’t roll off the desk and the Pencil is sensitive to both tilt and pressure allowing your creative impulses to flow from the thinnest line to deep shading. I am no artist but I can’t wait to see some of the digital art produced with the combination of the iPad Pro and the new Pencil.

    I hope to give you some first-hand feedback soon on this new member of the iPad family!

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  • Getting Ready for El Capitan

    Downloading the latest Mac OS this next week is the easy part. Unless you start the download when another 2 million people are doing the same thing, Apple makes the upgrade process very painless. And of course, it is free, too! There are some steps you should consider as you prepare for El Capitan to make it a smooth process.

    BACK UP!
    Yes, I am shouting! Back up your data all the time but especially whenever you are updating your operating system. We have talked endlessly about how fabulous Time Machine is as a tool to back up your data. DO IT NOW. Upgrading to El Capitan is a great excuse to make a fresh back up of your priceless data.

    Do you know who you are?

    Do you know your Apple ID and the password? You are going to need that to upgrade. It will be asked for when you start the download and you will also be asked for it during the El Capitan and iCould setup. If you wrote it down on that little scrap of paper that is somewhere in your wallet, now would be a good time to find it.

    How Old is Your Mac?

    Sorry, that old SE 30 will not support El Capitan so you should make sure that you know if your Mac will support the new operating system. Here’s a list of the supported machines:

    iMac (mid-2007 or newer)
    MacBook (late 2008 Aluminum, or early 2009 or newer)
    MacBook Air (late 2008 or newer)
    MacBook Pro (mid- to late 2007 or newer)
    Mac Mini (early 2009 or newer)
    Mac Pro (early 2008 or newer)

    If you do not know your model you can go under the Apple menu and select About This Mac and if you are running Yosemite you will see something like this screen shot that will show you the vintage of your Mac.

    RAM and Storage

    The two mostly commonly confused terms in technology. Well, you need enough of both memory and storage. In the case of memory, Apple recommends a minimum of 2GB, however; Small Dog Electronics would set that minimum at 4GB. I think you will find your experience with El Capitan to suffer with only 2GB. If your Mac’s memory can be upgraded, now might be a good time!

    Storage is also important. We always recommend that you have at least 10-15% of your hard drive or SSD drive free just for cases like this. The installation of a new operating system creates a lot of temporary files that need space to live before they are ultimately deleted by the installation. Apple says that El Capitan takes about 6GB and that you should have 8GB free. That is cutting it pretty close. I would recommend that you have a minimum of 10GB free and pay close attention to the 10-15% free space. Now would be an excellent time to purge some files and old stuff that you really don’t need – like that downloaded copy of the Sopranos last season.

    Are you up-to-date?

    Is there a number in the icon of the App store? Have you done all your updates for the operating system and apps? Developers have been optimizing their Apps for El Capitan for several months so doing all those updates before you upgrade to El Capitan may make things go easier for you, too!

  • Migrate Your Data to a New Mac

    When a customer buys a new Mac, there’s often a question of what to do about the old data. All that old data is all that stuff that made your old machine yours: it’s the settings, the pictures, saved web page bookmarks, documents, spreadsheets…all that stuff.

    Frequently a Mac-to-Mac data transfer can be done without any special equipment or advanced knowledge. The easiest way is to use Apple’s Migration Assistant which is a program built into OS X, and is on every new Mac. When setting up a new Mac (or any Mac that’s been reset to factory settings, generally from the disk being wiped and the OS being reinstalled) it’ll prompt you to make a decision.

    The top option is to transfer data from a start up disk or Time Machine backup. If you’re already doing a Time Machine backup to an external HDD this is the best option, just make sure your backup is completely up to date. If it’s behind, any changes you’ve made won’t show up on your new machine when the transfer completes. Once you’ve identified the drive you want the data to come from it goes through and calculates the sizes of everything on that older drive. You’ve got a little control of what comes over, like whether or not you want the entire Applications folder, but nothing more specific than that. It’ll also tell you how much available space will be left over, or if there’s more data on the source drive than the destination.

    I recommend using a Time Machine backup drive (any external HDD that has a Time Machine backup on it) because it’ll be useful for backups on the new machine. It’ll even see that it’s a new machine that has all the same data and ask if you want to keep using the same Time Machine backup; this is call inheriting.

    Alternatively, you can put the source machine into Target Disk Mode by pressing the T key when the machine is booting and having it connected to the destination machine through Thunderbolt or FireWire. Target disk mode only works through Thunderbolt and FireWire, don’t bother trying anything else. I’ve wasted enough time for us all: it’s not supported. If you’re transferring data from a machine with FireWire but no Thunderbolt to a new Mac that only has Thunderbolt you can get a Thunderbolt to Firewire adapter, but that’ll run you $30 and you might not have another use for it after the data migration. You could also use a Thunderbolt cable, but that’ll also run you at least $30, and again, you might not have another use for it, that’s why I recommend an external HDD. If you’re not doing a backup, it’s worth the peace of mind, and simplifies data transfers.